Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft Garage Ready Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.9
(7,779 Reviews)
Rating breakdown 7,779 reviews
5 Stars
6,910
4 Stars
715
3 Stars
75
2 Stars
19
1 Star
60
Customer Reviews for Frigidaire - 13 Cu. Ft Garage Ready Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
Beautiful & Efficient
on August 11, 2026
Posted by: Char4me
[This review was collected as part of a promotion.] We have been wanting to purchase an extra freezer for a long time, and the price point and aesthetics on this one were spot on. Very happy with our purchase.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 11, 2026
Hi there, our valued customer,
Thank you for sharing your feedback! We’re thrilled to hear that the price, design, and overall value of your new freezer were just what you were looking for. We’re so happy you’re pleased with your purchase and hope your new freezer serves you well for many years to come!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Thank you for sharing your feedback! We’re thrilled to hear that the price, design, and overall value of your new freezer were just what you were looking for. We’re so happy you’re pleased with your purchase and hope your new freezer serves you well for many years to come!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 5, 2026
Posted by: Cinick7
[This review was collected as part of a promotion.] As we had an ancient chest freezer, the new upright is wonderful!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 10, 2026
Hi there. Thank you for sharing your feedback! We’re thrilled to hear that your new Frigidaire upright freezer has been such a wonderful upgrade from your old chest freezer. We hope you enjoy the added convenience and easy access for many years to come. Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 20, 2026
Posted by: Reidy
[This review was collected as part of a promotion.] I love my freezer, it is perfect . The right amount of shelves, enough room not to over stock. I can see everything on the shelves. Love that light at the bottom of the door. Only one downside, you have to be careful when opening the door, if you stand too close ,it could go over your toes.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 23, 2026
Hi Reidy, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you love your Frigidaire Upright Freezer and that the shelf arrangement, storage space, and interior visibility are working well for your needs. It's also great to know that you appreciate the convenient door light feature.
We appreciate your feedback regarding the door movement and recommend making sure the freezer is placed on a level surface and that there is enough clearance around the unit for comfortable access. Taking care when opening the door can also help prevent accidental contact.
Thank you for choosing Frigidaire. We hope your freezer continues to provide reliable performance and convenient storage for many years to come.
If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
We appreciate your feedback regarding the door movement and recommend making sure the freezer is placed on a level surface and that there is enough clearance around the unit for comfortable access. Taking care when opening the door can also help prevent accidental contact.
Thank you for choosing Frigidaire. We hope your freezer continues to provide reliable performance and convenient storage for many years to come.
If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
FREEZE IT
on July 20, 2026
Posted by: JoMills
[This review was collected as part of a promotion.] We did so much comparison on this size of freezer and we couldn’t be happier with this one! For one the shelves are solid and there is door storage also which helps with ice packs for travel. You can see everything easily because a stand up unit. I would buy again without hesitation!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 23, 2026
Hi JoMills!
Thank you for taking the time to share your fantastic feedback about your Frigidaire freezer. We're thrilled to hear that after careful comparison, you chose our product and are enjoying the solid shelving, convenient door storage, and easy organization that the upright design provides.
It's wonderful to know that your freezer is making storage more convenient for you. We truly appreciate your recommendation and your confidence in Frigidaire.
If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your fantastic feedback about your Frigidaire freezer. We're thrilled to hear that after careful comparison, you chose our product and are enjoying the solid shelving, convenient door storage, and easy organization that the upright design provides.
It's wonderful to know that your freezer is making storage more convenient for you. We truly appreciate your recommendation and your confidence in Frigidaire.
If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 18, 2026
Posted by: Weasy1
[This review was collected as part of a promotion.] I'm very happy with my new freezer. We bought $300 worth of steak and chicken, put it in our old freezer and it started thawing things our depending on where it was in the freezer. We had to run to town and buy a new freezer. Frigidaire is a brand I trust and we were able to save all our meat...
Response from frigidaire.comBy Angel, Online Outreach Specialists, July 21, 2026
Hi, Weasy1! Thank you for sharing your experience with us! We're so glad to hear that your new Frigidaire upright freezer came through when you needed it most and helped preserve your food investment. It's especially meaningful to know that you chose Frigidaire because of the trust you've placed in our brand. We truly appreciate your confidence and are happy to hear you're pleased with your new freezer.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We're always here if you need anything. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We're always here if you need anything. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 29, 2026
Posted by: MaryKK
[This review was collected as part of a promotion.] Love the slimness of the freezer as it is larger but takes up less space than our previous freezer.
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 30, 2026
Hello MaryKK!
Thank you for taking the time to share your wonderful feedback! We’re delighted to hear that you’re enjoying your Frigidaire 13 Cu. Ft. Garage Ready Upright Freezer. It’s great to know that you love its slim design and that it provides ample storage capacity while taking up less space than your previous freezer. We strive to design appliances that maximize both performance and convenience, and we're thrilled to hear your freezer is meeting your expectations.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire. We truly appreciate your support and hope you continue to enjoy your freezer for many years to come! ~Sam
Thank you for taking the time to share your wonderful feedback! We’re delighted to hear that you’re enjoying your Frigidaire 13 Cu. Ft. Garage Ready Upright Freezer. It’s great to know that you love its slim design and that it provides ample storage capacity while taking up less space than your previous freezer. We strive to design appliances that maximize both performance and convenience, and we're thrilled to hear your freezer is meeting your expectations.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire. We truly appreciate your support and hope you continue to enjoy your freezer for many years to come! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic
on June 5, 2026
Posted by: Giselle H
We purchased another upright freezer because my husband fishes too much. Now, he can put all his fish in the 2nd freezer.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 8, 2026
Hi there,
Thank you for sharing your feedback. We’re glad to hear your new upright freezer is giving you the extra storage space you need and making it easier to keep up with all the fresh fish.
If you need any assistance, you can reach our support team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:30pm ET.
— Reed
Thank you for sharing your feedback. We’re glad to hear your new upright freezer is giving you the extra storage space you need and making it easier to keep up with all the fresh fish.
If you need any assistance, you can reach our support team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:30pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Garage ready freezer
on May 29, 2026
Posted by: Rich 122
[This review was collected as part of a promotion.] It was delivered, I plugged it in and it worked as advertised. There isn’t much more to say about an appliance than that. I am satisfied.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 1, 2026
Hi Rich 122!
Thank you for taking the time to share your feedback.
We’re glad to hear that your freezer was delivered, set up easily, and is working as expected. It’s great to know it’s meeting your needs and that you’re satisfied with its performance.
We appreciate you choosing Frigidaire and sharing your experience. If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback.
We’re glad to hear that your freezer was delivered, set up easily, and is working as expected. It’s great to know it’s meeting your needs and that you’re satisfied with its performance.
We appreciate you choosing Frigidaire and sharing your experience. If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com