Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft Garage Ready Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.9
(7,766 Reviews)
Rating breakdown 7,766 reviews
5 Stars
6,898
4 Stars
714
3 Stars
75
2 Stars
19
1 Star
60
Customer Reviews for Frigidaire - 13 Cu. Ft Garage Ready Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
on November 16, 2025
Posted by: Beth51
[This review was collected as part of a promotion.] Our Frigidaere is great. We chose the right one
Written by a customer while visiting frigidaire.com
Customer Rating
5
Supplement to Side by Side Frig/Frzr
on November 17, 2025
Posted by: Gravely_guy
[This review was collected as part of a promotion.] We needed some additional freezer space and the Frigidaire 13 cft is just right.
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 18, 2025
Thank you for sharing your experience! We’re glad to hear that this freezer is the perfect fit for your additional freezer space needs. If you have any questions or need further assistance with your freezer, our team is here to help. You can reach us through Live Chat at Frigidaire.com where a representative will be happy to assist you in real time. Alternatively, you can give us a call at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and one of our knowledgeable agents will provide the support you need. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 17, 2025
Posted by: Mego1
[This review was collected as part of a promotion.] Perfect size for the two of us. I like that it is automatic defrost.
Response from frigidaire.comBy Angel, Online Outreach Specialists, November 18, 2025
Hi, Mego1! We’re so happy to hear your Frigidaire Upright Freezer is just the right size for the two of you! It’s great to know the automatic defrost feature is a plus. Should you need anything in the future, please reach out via Live Chat at frigidaire.com or call 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST, and we’ll dive right in. – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect
on November 19, 2025
Posted by: WildChildDF
[This review was collected as part of a promotion.] Works great. Does the intended job.
Response from frigidaire.comBy Angel, Online Outreach Specialists, November 20, 2025
Hi, WildChildDF! Thank you for sharing your experience with your Frigidaire Upright Freezer! We’re delighted it’s performing well for you. Should you need any support, please contact us via Live Chat at frigidaire.com or call 1-800-374-4432 Monday–Friday, 8:30 AM–8 PM EST. – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
1
Stops working after 5 days
on November 19, 2025
Posted by: MochaO
[This review was collected as part of a promotion.] The freezer stopped working after 5 days. The temperature increased too high and the food all melted. The "status" LED is always green and is a false sense of security.
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 20, 2025
We’re very sorry to hear about the issues you’ve experienced with your freezer and understand how upsetting it must be to lose food so quickly. While we were unable to locate any records pertaining to your concern based on the information provided, we want to ensure that your freezer functions safely and as designed.
To help resolve this matter as quickly as possible, we kindly ask that you reach out to us directly. You can connect with our support team via Live Chat at Frigidaire.com, or by calling 1‑800‑374‑4432, Monday–Friday from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to review your case, assess potential solutions, and guide you through the next steps to get your appliance working properly. We truly appreciate your patience and the opportunity to assist you. — Maria
To help resolve this matter as quickly as possible, we kindly ask that you reach out to us directly. You can connect with our support team via Live Chat at Frigidaire.com, or by calling 1‑800‑374‑4432, Monday–Friday from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to review your case, assess potential solutions, and guide you through the next steps to get your appliance working properly. We truly appreciate your patience and the opportunity to assist you. — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great for a Small Household
on November 20, 2025
Posted by: Allie_B
[This review was collected as part of a promotion.] After limping along an unrepairable basement freezer from another brand for a few years, I finally threw in the towel and bought this one after a lot research. I could not be more thrilled with the decision. The freezer is just the right size for a small household looking for overflow freezer space. So far, the freezer has been working very well and I have high hopes it will last for a long time.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 20, 2025
Posted by: jycmarie
[This review was collected as part of a promotion.] I love my new freezer. It is so roomy, and I love the light when I open it. Also i love that is is frost free. Best decision I could have made.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, November 24, 2025
Hi there! Thank you so much for sharing your feedback! We’re thrilled to hear that your new freezer is roomy, well-lit, and frost-free—sounds like it’s already making a big difference for you.
We’re glad to know it’s been such a great decision! If you ever have questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re glad to know it’s been such a great decision! If you ever have questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size for a growing family
on November 21, 2025
Posted by: Dad of three
[This review was collected as part of a promotion.] It's a perfect size for a growing family living in the city (smaller space). Now leftovers have places to go and milk to be frozen!
Response from frigidaire.comBy Lauren, Online Outreach Specialist, November 21, 2025
Good day! ,
Welcome to the Frigidaire/Electrolux family! Thank you for your wonderful feedback! We’re thrilled to hear that the fridge is the perfect size for your growing family and that it’s helping you organize leftovers and freeze milk with ease. Your satisfaction means a lot to us, and we’re so glad it’s making a difference in your daily routine!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Welcome to the Frigidaire/Electrolux family! Thank you for your wonderful feedback! We’re thrilled to hear that the fridge is the perfect size for your growing family and that it’s helping you organize leftovers and freeze milk with ease. Your satisfaction means a lot to us, and we’re so glad it’s making a difference in your daily routine!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com