Customer Reviews for Frigidaire - 13 Cu. Ft Garage Ready Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
Perfect
on March 7, 2020
Posted by: Tariinl
[This review was collected as part of a promotion.] I bought this a month ago and all features work exactly as described. Being able to keep everything organized and visible, unlike a chest freezer, is a huge plus.
Just received my freezer today, love the freezer, except I can’t use it. Need door reversed, but realize it is way more complicated than expected. Printed out 2 pages from manual. Still studying this “thought it’ll be simple to reverse door”, it’s been many hours, unable to enjoy my new freezer. Wasted lots of time searching YouTube video on how to reverse freezer door, nothing from Frigidaire. Most confusing is the alarm wire, if I need to transfer it onto the other side. Either way, thought it’ll be easy like unscrew, remove door, reinstall door to other side, done. Yours requires remove door, lay on padded surface, in addition to lay down whole freezer onto another padded surface. Still working on reversing door instead of enjoying it. I am sure it is a great freezer, but I am not using it. Wish Frigidaire at least have YouTube video on How to Reverse Freezer Door, especially what to do with alarm wires.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, March 9, 2020
Hello Valued Customer,
We sincerely apologize for any inconvenience or delay you have experienced with reversing the door. This is certainly not the first impression we were aiming to make.
Should you want to contact us directly, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
[This review was collected as part of a promotion.] We are pleased because we know this brand is well known for its reliability. We down-sized from a larger size freezer to a more convenient size.
[This review was collected as part of a promotion.] We bought this freezer about a month ago and have been very pleased with it. We had a tight spot that it needed to fit in and this freezer is the perfect size. I love that I can easily find what I am looking for.
[This review was collected as part of a promotion.] Bought a month ago and love it. Easy to clean, frost-free, what's not to love. Would like to have an extra shelf but love the space utilization inside.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 5, 2020
Hi, AHelen!
We're glad to hear you're loving your new upright freezer! Thank you for your feedback regarding shelving; we would be happy to pass this on to our design teams for future reference.