Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft Garage Ready Upright Freezer - Fingerprint-Resistant Stainless Look
Average customer rating
4.8
(7,530 Reviews)
Rating breakdown 7,530 reviews
5 Stars
6,684
4 Stars
696
3 Stars
73
2 Stars
18
1 Star
59
Customer Reviews for Frigidaire - 13 Cu. Ft Garage Ready Upright Freezer - Fingerprint-Resistant Stainless Look
Customer Rating
5
Just what we needed
on July 7, 2024
Posted by: TrishG
[This review was collected as part of a promotion.] Our garage freezer was beginning to have problems and I couldn’t take the chance of losing it’s contents. This freezer had good ratings and was on sale. It is running beautifully and I really appreciate the green light that shows it is working. During our Florida stormy season, I have always checked the freezer to make sure all is well and this light enables me to do that without opening the door. I also appreciate all of the shelves so I can divide the types of products so I don’t have to go searching.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Does exactly what it's supposed to do
on July 8, 2024
Posted by: Midwest Mom2
[This review was collected as part of a promotion.] We recently replaced a 30 yr. old freezer with this Frigidaire, and located it in the garage. It's garage-rated, meaning it will keep food frozen even as the temps in the garage rise or fall. Looks nice; fits the space well; and has been working perfectly since we got it. Hope to get another 30 years!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best freezer ever!
on July 8, 2024
Posted by: Big Poppy
[This review was collected as part of a promotion.] Lots of shelves to store all your frozen food. Very cold. Looks good too.
Written by a customer while visiting frigidaire.com
Customer Rating
3
My 13 cu ft upright freezer
on July 8, 2024
Posted by: HAI HO
[This review was collected as part of a promotion.] Just OK and working well so far. The only concern is the 2 side walls of the freezer are really very warm/hot when the compressor is running. Highly recommend providing outlet passages for heat dissipation to much cool its walls and keep the compressor last much longer for reliability purposes. Will see how long this freezer last?
Also need option to turn the green LED light off if choosing.
Many thanks & God bless
Hai
Also need option to turn the green LED light off if choosing.
Many thanks & God bless
Hai
Response from frigidaire.comBy Owen, Online Outreach Specialist, July 9, 2024
Hello HAI HO,
Thank you for taking the time to provide us with your review and experience! and thank you for bringing this to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances, take every inquiry very seriously, and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to resolving this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Thank you for taking the time to provide us with your review and experience! and thank you for bringing this to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances, take every inquiry very seriously, and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to resolving this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 9, 2024
Posted by: mdhecht1
[This review was collected as part of a promotion.] I was a little disappointed when I saw how shallow it was. I liked my old freezer being a few inches shorter but it was deeper and I feel it gave me more options for storage of different sized items.
Written by a customer while visiting frigidaire.com
Customer Rating
4
2nd try
on July 9, 2024
Posted by: taster
[This review was collected as part of a promotion.] The first delivered model was a disaster. it never got cold. 3 days later my appliance co. delivered a new one that was working. So far it seems to be working very well.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect fit for us!
on July 10, 2024
Posted by: SYT1
[This review was collected as part of a promotion.] We are retired empty nesters so the size of this model is perfect for us. It began freezing quickly and we have had no problems thus far.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great, not crazy expensive and not a stupid chest freezer
on July 10, 2024
Posted by: brug76
[This review was collected as part of a promotion.] Love this freezer. Fits in my low ceilinged basement perfectly. Can actually find what I'm looking for quickly unlike a chest freezer, auto defrost, great price, can't beat it. My buddy has the same model in his garage with no issues in the nasty summer heat right now.
Written by a customer while visiting frigidaire.com