Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft Garage Ready Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.9
(7,779 Reviews)
Rating breakdown 7,779 reviews
5 Stars
6,910
4 Stars
715
3 Stars
75
2 Stars
19
1 Star
60
Customer Reviews for Frigidaire - 13 Cu. Ft Garage Ready Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
3
Great freezer - too shallow
on January 3, 2025
Posted by: Chumly
[This review was collected as part of a promotion.] Performance of freezer is fine. Only problem is that the shelves are so shallow it's hard to get a ham or a turkey in. I'm guessing it's because it's a frost free. Our previous freezer, which was not a frost free, had full depth inside. This one is only half the depth. Because things have to be piled up, there is more tendency for them to tumble out when we open the freezer.
Response from frigidaire.comBy Yhano, Online Outreach Specialist, January 7, 2025
Thank you for sharing your experience with us. We’re glad to hear that the performance of the freezer itself is fine, though we understand the frustration with the shallow shelves. The design of frost-free freezers typically includes certain space constraints to allow for air circulation, but we acknowledge that it can affect the storage of larger items like ham or turkey.
We appreciate your feedback, and we’ll consider it for future models. In the meantime, if you need any further assistance with organizing your freezer or have other concerns, please feel free to connect with us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. We're happy to help!
We appreciate your feedback, and we’ll consider it for future models. In the meantime, if you need any further assistance with organizing your freezer or have other concerns, please feel free to connect with us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. We're happy to help!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 3, 2025
Posted by: DLRTL
[This review was collected as part of a promotion.] It's roomie inside without taking up a lot of floor space. Once we got the door switched it fits our kitchen perfectly. Went shopping and loaded her up. Everything keeping nice and cold.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer
on January 2, 2025
Posted by: grannygardener
[This review was collected as part of a promotion.] Love my new upright freezer. Small but I can fit everything in it for my family of two. Freezes well, holds lots of food.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just right!
on January 2, 2025
Posted by: jj_dream
[This review was collected as part of a promotion.] We bought this freezer based on online reviews. It has been runing for about two weeks now. It works well. We like it.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great So Far
on January 2, 2025
Posted by: DE JPF
[This review was collected as part of a promotion.] We are about 3 weeks into the use of our new freezer. So far it is meeting our expectations. The features, especially the interior light, is great and there is plenty of room. We went from a 5.1 Cu. Ft. chest freezer to this one, so we are certainly happy with the additional size and ease of retrieving items.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Freezer
on January 2, 2025
Posted by: Elizabeth K
[This review was collected as part of a promotion.] Very please with my new upright freezer. It is spacious, well lit, and has flexible shelving. Couldn't be happier.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Freezer
on December 31, 2024
Posted by: BHJM
[This review was collected as part of a promotion.] Had to buy new freezer because the old one only lasted 35 years!! I sure hope I get that many years out of the new one!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great extra space freezer
on December 31, 2024
Posted by: Superw1977
[This review was collected as part of a promotion.] My freezer is amazing. Storage space and temperature control are great features.
Written by a customer while visiting frigidaire.com