Customer Reviews for Frigidaire - 13 Cu. Ft Garage Ready Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
Working just perfectly!!
on September 29, 2020
Posted by: MNTNGIRL
[This review was collected as part of a promotion.] I had been trying to find a freezer for over a year and when I finally found this one, I knew it was perfect for our family. Great price, just right size.
[This review was collected as part of a promotion.] Being able to store food on shelves inside & the basket on bottom & very big plus is storage on the door. You can see everything you have in the freeze. Very happy to have been able to get one a month ago.
[This review was collected as part of a promotion.] Only had 2 weeks but really like freezer. Nice size for family of 2, well lit, quiet well designed.
[This review was collected as part of a promotion.] The product came scratched up inside. In addition, we went to flip the way the door opened (a very routine, advertised and normal thing to do) and the brand new hinge pin broke in half. That’s not indicative of high quality manufacturing and I fear it doesn’t bode well for the overall quality as well. They couldn’t mail us a simple replacement piece and instead had to send over a repairman who was a no-show for the initial appointment. Over a week later and we have a new piece, but will it last...? What’s next to go wrong and how annoying with the remedying process be next time?
Response from frigidaire.comBy Hailea, Online Outreach Specialist, October 20, 2020
Hello, SarahMC. I am so sorry to hear about the troubles with your freezer and that the specific bolt was not listed for us to be able to mail to you. Thank you so much for giving us the chance to fix this issue anyways with the repair process. If you ever need anything, we can be reached in more than one way! We can be contacted at our Customer Support line at 1-800-374-4432 Monday through Friday between 8:30 am until 8:00 pm EST as well as via our Live Chat support on the website. We’ll always be happy to help! – Hailea
[This review was collected as part of a promotion.] Does exactly what it claims. Love that it's upright so it doesn't take up too much space but fits a lot of food
[This review was collected as part of a promotion.] Less than a month into owning our freezer and we're so happy with it! It's exactly what we needed. Works perfectly and just the right amount of room for us to stock up on food when it looks like we're headed for another lockdown.