Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft Garage Ready Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.9
(7,890 Reviews)
Rating breakdown 7,890 reviews
5 Stars
7,008
4 Stars
726
3 Stars
76
2 Stars
19
1 Star
61
Customer Reviews for Frigidaire - 13 Cu. Ft Garage Ready Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
on November 13, 2022
Posted by: johna25a
[This review was collected as part of a promotion.] Works great, looks nice and very well built. The green light at the bottom showing all is well is a nice touch.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Convenient and spacious
on November 14, 2022
Posted by: Meya
[This review was collected as part of a promotion.] Its been a few weeks and we find it very convenient to use the storage racks can be rearranged as needed, maintaining the freezer temp at the garage effectively.
Thanks for a great product.
Thanks for a great product.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Frigidaire Freezer
on December 3, 2022
Posted by: U2willie
My new freezer was delivered at the beginning of July and the door has popped open on its own six times now causing the low temperature a door open alarm to sound. Fortunately someone was home all six times so we caught it before all of our food defrosted. Now have door propped closed with sheets of plywood, nice for a new freezer. Repair man is coming for second time but this thing is a total piece of junk. Do not buy!
Response from frigidaire.comBy Online Outreach Specialist, December 6, 2022
Hi, U2willie! We’re saddened to learn of your recent experiences with the freezer door. This is not the experience we want for new owners such as yourself. We are pleased to hear that a technician is coming to resolve your range concern. Should you need further assistance, please feel free to chat with us online at our webpage Mon - Fri 8:30 am - 8 pm (EST). -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
1
13 cuff freezer
on January 28, 2023
Posted by: Lorraine17
[This review was collected as part of a promotion.] The instructions listed 2 plastic spacers were to be used to change door side. These spacers were not included on the freezer. The leveling process is to difficult. The levelers are only on the front. There should be levelers on all 4 corners. The freezer is to light and difficult to level when empty.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , January 30, 2023
Lorraine17, we appreciate you stopping by to share your concerns with us. So we can gain more insight about the spacers, please connect with us via Live Chat and our experts will be happy to assist.
Best Regards,
Ciara
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 7, 2023
Posted by: TooToo
[This review was collected as part of a promotion.] This is my second Frigidaire freezer! My old one is 17 years old and I’m still using it. I just thought I needed an upgrade! I love the features on my new freezer, the power light and the signal that lets you know if door is ajar and the price was right!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Unreliable
on August 25, 2023
Posted by: Freezer failure
[This review was collected as part of a promotion.] After owning this freezer for only 2 weeks, it thawed out, and the alarm did not sound until 3 days later! We think it wad due to the power briefly flashing off for a couple seconds during a storm, and the unit didn't automatically come back on apparently. But even in this case, the alarm should have sounded to notify me; then I could have restarted it and not lost all the food. Terribly disappointing for a new appliance!
Response from frigidaire.comBy Rowena , Online Outreach Specialist, August 28, 2023
Hi,! We apologize that this has been your experience with your refrigerator for such a short time. This is not the effortless experience we want for any of our consumers. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations and we understand your frustration. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far, so good
on October 23, 2023
Posted by: BobnNancy
[This review was collected as part of a promotion.] It's awfully hard to get excited about an upright freezer, after all it's about as utilitarian a device as any. But, here goes: Based on the reviews of all the competitors products, there were some things that we felt were important such as (1) a well lit interior (check!), (2) organizing bins of effective sizes that make the best use of a 13 cu-ft interior (double check!!), (3) a door that didn't require a crow-bar to open (super-check!!!). There is a green LED at the floor to verify power, and I at first found this a bit odd (since the smell of burning candles makes power outages hard to forget), but then it clicked that a tripped breaker on a seldomly opened appliance could easily be missed long enough for $$$ of food to spoil. I appreciate that little detail. Overall this appears to be a very good value and so far is helping stretch our food budget by allowing for bulk purchases. One last thing, the annual addition to your electric bill is about $60 (or $5/mo), so this must be deducted from the benefit. I should probably sell a few of the apple pies I froze ;-)
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love love love my new Frigidaire purchase
on October 26, 2023
Posted by: Charlief55
[This review was collected as part of a promotion.] I absolutely love my new purchase. I had a freezer that was over 40 years old and still kicking but felt it was time to get rid of it. After days of researching freezers, this one seemed to fill all my needs. I love the interior light , it’s very spacious inside and having the green external light letting me know that everything is working just fine with the unit. I have several Frigidaire appliances and hope to purchase others in the near future but this one has not disappointed me. I use it as a secondary freezer to keep extra items purchased and I love homemade applesauce so I was able to fill it easily.
Written by a customer while visiting frigidaire.com