Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft Garage Ready Upright Freezer - Fingerprint-Resistant Stainless Look
Average customer rating
4.8
(7,502 Reviews)
Rating breakdown 7,502 reviews
5 Stars
6,661
4 Stars
692
3 Stars
72
2 Stars
18
1 Star
59
Customer Reviews for Frigidaire - 13 Cu. Ft Garage Ready Upright Freezer - Fingerprint-Resistant Stainless Look
Customer Rating
1
Frigidaire Freezer
on December 3, 2022
Posted by: U2willie
My new freezer was delivered at the beginning of July and the door has popped open on its own six times now causing the low temperature a door open alarm to sound. Fortunately someone was home all six times so we caught it before all of our food defrosted. Now have door propped closed with sheets of plywood, nice for a new freezer. Repair man is coming for second time but this thing is a total piece of junk. Do not buy!
Response from frigidaire.comBy Online Outreach Specialist, December 6, 2022
Hi, U2willie! We’re saddened to learn of your recent experiences with the freezer door. This is not the experience we want for new owners such as yourself. We are pleased to hear that a technician is coming to resolve your range concern. Should you need further assistance, please feel free to chat with us online at our webpage Mon - Fri 8:30 am - 8 pm (EST). -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
1
13 cuff freezer
on January 28, 2023
Posted by: Lorraine17
[This review was collected as part of a promotion.] The instructions listed 2 plastic spacers were to be used to change door side. These spacers were not included on the freezer. The leveling process is to difficult. The levelers are only on the front. There should be levelers on all 4 corners. The freezer is to light and difficult to level when empty.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , January 30, 2023
Lorraine17, we appreciate you stopping by to share your concerns with us. So we can gain more insight about the spacers, please connect with us via Live Chat and our experts will be happy to assist.
Best Regards,
Ciara
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Terrific Midsize Upright Freezer!
on May 24, 2023
Posted by: Dan333
[This review was collected as part of a promotion.] The perfect size freezer for us (even though we haven't gotten things organized yet :)-. The "Recommended" temperature setting on the dial is truly the correct temperature, and everything is staying well frozen on all the shelves. We like the little green LED light at the bottom of the freezer that displays that the freezer is doing its job. And, our freezer is located in the garage, so at night it's a nice little glow that provides just a little bit of a night light. We couldn't be happier with this well designed and built freezer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 7, 2023
Posted by: TooToo
[This review was collected as part of a promotion.] This is my second Frigidaire freezer! My old one is 17 years old and I’m still using it. I just thought I needed an upgrade! I love the features on my new freezer, the power light and the signal that lets you know if door is ajar and the price was right!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Unreliable
on August 25, 2023
Posted by: Freezer failure
[This review was collected as part of a promotion.] After owning this freezer for only 2 weeks, it thawed out, and the alarm did not sound until 3 days later! We think it wad due to the power briefly flashing off for a couple seconds during a storm, and the unit didn't automatically come back on apparently. But even in this case, the alarm should have sounded to notify me; then I could have restarted it and not lost all the food. Terribly disappointing for a new appliance!
Response from frigidaire.comBy Rowena , Online Outreach Specialist, August 28, 2023
Hi,! We apologize that this has been your experience with your refrigerator for such a short time. This is not the effortless experience we want for any of our consumers. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations and we understand your frustration. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love love love my new Frigidaire purchase
on October 26, 2023
Posted by: Charlief55
[This review was collected as part of a promotion.] I absolutely love my new purchase. I had a freezer that was over 40 years old and still kicking but felt it was time to get rid of it. After days of researching freezers, this one seemed to fill all my needs. I love the interior light , it’s very spacious inside and having the green external light letting me know that everything is working just fine with the unit. I have several Frigidaire appliances and hope to purchase others in the near future but this one has not disappointed me. I use it as a secondary freezer to keep extra items purchased and I love homemade applesauce so I was able to fill it easily.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great garage freezer
on January 26, 2024
Posted by: AZNOMAD
[This review was collected as part of a promotion.] I wanted to get rid of my small chest freezer in my garage since I got tired of having to dig through my items just to find or not find what I was looking for. After much research this freezer was highly recommended. Living in the desert with temps in the 100’s + during the summer doesn’t do well for anything in your garage especially appliances. This was only one of a few garage rated units and was the only one rated for up to 110 deg. I love having a lighted interior and having a light projected on the floor showing its status. The interior is spacious and more than enough for my purposes. After plugging it in and waiting for 6 hours I started putting items frozen items inside. It’s only been about a week now since I took delivery but I am very pleased. Now only time will tell as to how well it holds up during the summer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quarter Side of Beef and More
on March 13, 2024
Posted by: Grammy17
[This review was collected as part of a promotion.] Perfect size with room for more for our recently acquired 1/4 beef. We added freezer bins to organize. The outside status light is reassuring that it is working at a glance! I do wish it had a lock option.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 13, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Jessica
Best Regards,
Jessica
Written by a customer while visiting frigidaire.com