Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft Garage Ready Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.9
(7,892 Reviews)
Rating breakdown 7,892 reviews
5 Stars
7,010
4 Stars
726
3 Stars
76
2 Stars
19
1 Star
61
Customer Reviews for Frigidaire - 13 Cu. Ft Garage Ready Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
1
Store had to send out 2 because both had bad board
on March 19, 2020
Posted by: Yvonne73
[This review was collected as part of a promotion.] Am waiting for store to pick up 2nd freezer . Will never buy this brand again.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, March 20, 2020
Oh no. Yvonne73.
I apologize for your experience with your freezers. Please know this is not the experience we wish for any of our customers. We hope to restore your faith in our brand.
Should you need additional assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
I apologize for your experience with your freezers. Please know this is not the experience we wish for any of our customers. We hope to restore your faith in our brand.
Should you need additional assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exactly What I Was Looking For!
on July 13, 2025
Posted by: DCWinter
[This review was collected as part of a promotion.] This Garage Ready Upright Freezer is perfect and exactly what I was looking for. I grow my own herbs and vegetables in my raised garden beds but did not have anywhere near the space I needed in my kitchen freezer so my husband bought me this garage freezer. It is absolutely perfect. The shape is great and fits into the space I had available, and the inside space is enough to store my harvest without a problem. I bought some wire baskets to store my processed herbs and vegetables and everything fits without a problem. I couldn't be happier.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 14, 2025
Hi there. Thank you for such a heartfelt and detailed review! We're thrilled to hear that your new Frigidaire Garage Ready Upright Freezer is the perfect solution for storing your garden harvest. It’s wonderful to know that the shape, size, and interior space work so well for your needs—and that your homegrown herbs and vegetables now have a dedicated space to stay fresh.
We love hearing how our appliances support your lifestyle, and we’re honored to be part of your garden-to-freezer process. Thank you for choosing Frigidaire, and please don’t hesitate to reach out if you ever need support in the future. Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We love hearing how our appliances support your lifestyle, and we’re honored to be part of your garden-to-freezer process. Thank you for choosing Frigidaire, and please don’t hesitate to reach out if you ever need support in the future. Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
2
not so good
on April 9, 2020
Posted by: ben9
[This review was collected as part of a promotion.] 1 brought 3 1/2 months ago and it quit freezing Frigidaire would not do anything about it.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, April 13, 2020
Hi, Ben9!
Thank you for sharing your experience. Based on the information on file, we were able to send out a technician to check out the cooling issue and the freezer is now working well! We were also able to provide some tips on removing odors from the cabinet. If you have any further questions, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thank you for sharing your experience. Based on the information on file, we were able to send out a technician to check out the cooling issue and the freezer is now working well! We were also able to provide some tips on removing odors from the cabinet. If you have any further questions, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
3
What you expect
on July 21, 2020
Posted by: Jweb
[This review was collected as part of a promotion.] It's a freezer. It freezes food. I'm here for the contest.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, August 5, 2020
Hello, Jweb!
Thanks for taking the time to provide your feedback. If you should need assistance, the best way to reach us is via chat at Frigidaire.com. You can also contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Thanks for taking the time to provide your feedback. If you should need assistance, the best way to reach us is via chat at Frigidaire.com. You can also contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Overall Freezer
on August 29, 2020
Posted by: Gman223
[This review was collected as part of a promotion.] I've had this freezer for 1 month now and so far I'm very happy with my decision to purchase model. For anyone thinking of adding a freezer to store extra food this is a great one to consider. It's not that big yet seems to store an enormous amount of food. It's layout is spacious and the shelves are easy to adjust. I put it in a spare room in the basement and was surprised it didn't radiate any heat and is very quiet.. Overall I give it 5 stars.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer
on September 2, 2020
Posted by: Sy67
[This review was collected as part of a promotion.] Perfect size for the 2 of us, not too small, not top big, and the upright makes it easy to organize and find items.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Size
on September 3, 2020
Posted by: Lori69
[This review was collected as part of a promotion.] I was looking for a smaller upright freezer and the Frigidaire 13 cu ft model fit the bill. After reading reviews I decided to purchase. Have only had for a couple months but so far excellent. Love the green light that you can see at a glance everything OK. Would definitely recommend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect freezer for small family
on September 3, 2020
Posted by: Francie1
[This review was collected as part of a promotion.] I love my freezer! It is just the right size for my laundry room, looks good and has more room inside than it looks from the outside. I replaced a 15 cu ft freezer which was too big for the space and this one is perfect!
Written by a customer while visiting frigidaire.com