Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft Garage Ready Upright Freezer - Fingerprint-Resistant Stainless Look
Average customer rating
4.8
(7,530 Reviews)
Rating breakdown 7,530 reviews
5 Stars
6,684
4 Stars
696
3 Stars
73
2 Stars
18
1 Star
59
Customer Reviews for Frigidaire - 13 Cu. Ft Garage Ready Upright Freezer - Fingerprint-Resistant Stainless Look
Customer Rating
5
A freezy freezer
on April 2, 2021
Posted by: zmac
[This review was collected as part of a promotion.] It's cold. Like 0 degrees Fahrenheit! Keeps food cold. No frost build up. Would recommend.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Smaller than I expected
on May 12, 2023
Posted by: Bobobobo
[This review was collected as part of a promotion.] The doors aren't wide enough & don't hold that much.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 15, 2023
Hello there. Thank you for sharing your important quality concerns. We value all feedback, as it can help with future products. We also understand that there were some features and specifications that did not meet your expectations. If you have more questions, don't hesitate to contact us via live chat or by phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
Love the upright.
on February 28, 2020
Posted by: Buff1951
[This review was collected as part of a promotion.] Glad I bought it a month ago. Works really well. Now all I have to do is fill it up.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, March 2, 2020
Hello, Buff1951.
Thank you for your awesome feedback. Is there something we can do to help with your star rating? Please feel free to reach out to us should you have any questions or concerns. You can reach our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Thank you for your awesome feedback. Is there something we can do to help with your star rating? Please feel free to reach out to us should you have any questions or concerns. You can reach our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
1
Easy to use
on April 26, 2020
Posted by: Bills second fridge
[This review was collected as part of a promotion.] Works great, so easy to see everything and plenty of storage.
Response from frigidaire.comBy Briana, Online Outreach Specialist, April 29, 2020
Hello, Bills second fridge! Thank you for your review. We are so happy to hear how pleased you are with your freezer. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
3
Hope
on November 28, 2019
Posted by: Consolato
I bought this as a backup to my 22 cu ft because my last 22 cu ft only lasted less than 5 years a Frigidaire.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, December 2, 2019
Hello, Consolato.
Thank you for your review and loyalty to us.
We’re pleased to learn you decided to place another one of our freezers in your home.
We hope you’re taking advantage of some the upgraded features like the Flexible Interior Organization System, which helps you easily organize your family's frozen favorites with the four adjustable, metallic wire shelves, deep bottom basket, and five spacious door bins that allow you to make the most of every available square inch of your freezer.
Should you need us or have any additional questions about your freezer’s features, feel free to chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST.
Regards-Derrick
Thank you for your review and loyalty to us.
We’re pleased to learn you decided to place another one of our freezers in your home.
We hope you’re taking advantage of some the upgraded features like the Flexible Interior Organization System, which helps you easily organize your family's frozen favorites with the four adjustable, metallic wire shelves, deep bottom basket, and five spacious door bins that allow you to make the most of every available square inch of your freezer.
Should you need us or have any additional questions about your freezer’s features, feel free to chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST.
Regards-Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
2
Okay freezer
on April 25, 2020
Posted by: Cawilu
[This review was collected as part of a promotion.] I bought this a month ago when my old freezer died and this was the only one in the store to take home that day. It took some getting used to with the green light on the floor and I wish it had a lock on the door. It is located in the garage and the door was open/ajar and no one heard the alarm so lost food before it was discovered.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, April 29, 2020
Hi, Cawilu!
Thanks for sharing your experience. We're glad to hear this freezer was available to you on short notice! We understand some of the features may take some getting used to and will be happy to assist with any questions you have. You can reach us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST if needed!
Best,
Ashton
Thanks for sharing your experience. We're glad to hear this freezer was available to you on short notice! We understand some of the features may take some getting used to and will be happy to assist with any questions you have. You can reach us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST if needed!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just exactly what I wanted!!!
on August 25, 2020
Posted by: Gin Gin
[This review was collected as part of a promotion.] I looked for ages for a freezer that I could fit into an area I had. Only place in the house! Perfect size, perfect inside arrangement, ------------- just plain perfect!! I had to pay a little more for it; however, it has been well worth the extra dollars. Also had to wait a while on it and it was worth the wait also. Thanks Frigidaire.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exactly as described
on September 4, 2020
Posted by: freezerfan
[This review was collected as part of a promotion.] Wish I had purchased this sooner - great size & shelving placement
Written by a customer while visiting frigidaire.com