Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft Garage Ready Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.9
(7,779 Reviews)
Rating breakdown 7,779 reviews
5 Stars
6,910
4 Stars
715
3 Stars
75
2 Stars
19
1 Star
60
Customer Reviews for Frigidaire - 13 Cu. Ft Garage Ready Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
New Frigidaire Freezer
on June 19, 2025
Posted by: pw65
[This review was collected as part of a promotion.] Love the freezer! It's quiet and keeps food at perfect temperature.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great so far!
on June 17, 2025
Posted by: WXA45
[This review was collected as part of a promotion.] Our new freezer works really great so far! We have not had it long enough to give it the 5 stars. But thinking long term, then it should deserve the rating given.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 18, 2025
Thank you for sharing your experience so far! We’re glad to hear your new freezer is working great. We appreciate your thoughtful approach to the rating and hope it continues to serve you well for many years. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far, so good
on June 17, 2025
Posted by: GoodSoFar
[This review was collected as part of a promotion.] I have only had the freezer for a couple weeks, so I can't comment on the long term quality, but at this point I have enjoyed having the freezer. It does what I need it to do; an freezer in my basement to store extra frozen items.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 18, 2025
Hi there. Thank you for your thoughtful feedback! We’re glad to hear the freezer is serving its purpose well and that you're enjoying it so far.
If you have any questions down the line or need support, we’re always here to help. Thanks for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you have any questions down the line or need support, we’re always here to help. Thanks for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
on June 16, 2025
Posted by: KenLib
[This review was collected as part of a promotion.] It works ok but I need to find out how to level it. But it seems to work ok except that.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 17, 2025
Hi there. Thank you for your review! We're glad to hear your appliance is working well overall. If you're having trouble leveling it, we’d be happy to help guide you through the process.
Most Frigidaire appliances have adjustable leveling legs or feet at the base. You can usually access them by tilting the unit slightly or using a wrench to adjust the front legs until the appliance sits evenly and doesn't rock. The user manual should also have step-by-step instructions specific to your model.
If you need personalized help, feel free to contact our Customer Care Team at 1-800-374-4432 or visit www.frigidaire.com for live chat support.
Thanks again for choosing Frigidaire!
Best Regards,
Ruth
Most Frigidaire appliances have adjustable leveling legs or feet at the base. You can usually access them by tilting the unit slightly or using a wrench to adjust the front legs until the appliance sits evenly and doesn't rock. The user manual should also have step-by-step instructions specific to your model.
If you need personalized help, feel free to contact our Customer Care Team at 1-800-374-4432 or visit www.frigidaire.com for live chat support.
Thanks again for choosing Frigidaire!
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer in the Desert
on June 16, 2025
Posted by: PolarIce
[This review was collected as part of a promotion.] Performed well even with 105+ temperatures. It's just what we were looking for.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 17, 2025
Thank you for sharing your positive experience! We're delighted to hear that the freezer performed well even in temperatures. It's great to know it meets your expectations. If you need any further assistance or have additional questions, please feel free to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. Thank you for choosing Frigidaire! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Better now
on June 16, 2025
Posted by: BSCOTT215
[This review was collected as part of a promotion.] Initially we were receiving frost in the freezer, after getting that corrected via the warranty service, it is working much better now. Just the right amount of space for a family of 4-5, and doesn't take up as much space as our previous box freezer.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 17, 2025
Thank you for sharing your experience, BSCOTT215! I’m glad to hear that the frost issue was resolved quickly through warranty service and that your freezer is working much better now. It sounds like the size is just right for your family while being more space-efficient than your old box freezer — that’s a great upgrade! Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great so far!
on June 15, 2025
Posted by: Frigidaire freezer lasts
[This review was collected as part of a promotion.] This freezer has been perfect to replace my old Frigidaire that I had for over 30 years. Don't know how old it was because we bought it from my aunt who I remember having it when I was a little girl (I am now almost 70). So I bought another Frigidaire since that one had lasted so long, I was just tired of defrosting it and wanted a frost free one. So far the new one has been great and is perfect for my needs and FROST FREE!!!
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 17, 2025
Wow, that’s an incredible history with your Frigidaire freezers—over 30 years is impressive! It’s great to hear the new frost-free one is working perfectly for you and making life easier without all that defrosting. Sounds like a smart upgrade! Thank you for your review! Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Additional freezer space
on June 15, 2025
Posted by: Bill347
[This review was collected as part of a promotion.] Met our needs very nicely and did not take up a lot of space.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 16, 2025
Thank you for the feedback! We're so pleased to hear the appliance met your needs and fit well in your space. If you ever need help or have any questions, don’t hesitate to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. – Reed
Written by a customer while visiting frigidaire.com