Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft Garage Ready Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.9
(7,779 Reviews)
Rating breakdown 7,779 reviews
5 Stars
6,910
4 Stars
715
3 Stars
75
2 Stars
19
1 Star
60
Customer Reviews for Frigidaire - 13 Cu. Ft Garage Ready Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
4
Stuck door
on March 11, 2026
Posted by: Barry 579
[This review was collected as part of a promotion.] The freezer works great and just the right size.
My only complaint is that when I try to open the door the seal is so tight that the whole freezer moves. I have to hold the freezer with one hand and pull sharply on the door with the other hand.
My only complaint is that when I try to open the door the seal is so tight that the whole freezer moves. I have to hold the freezer with one hand and pull sharply on the door with the other hand.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 13, 2026
Thank you for your feedback! We’re glad to hear that your 13 Cu. Ft. Garage Ready Upright Freezer is working well and fits your space perfectly.
We appreciate you sharing your concern about the door seal. A tight seal helps maintain optimal freezing performance and energy efficiency, but we understand it can make opening the door challenging. We recommend ensuring the freezer is on a stable, level surface to minimize movement when opening the door.
If the issue persists, please contact our Customer Support team at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
We appreciate you sharing your concern about the door seal. A tight seal helps maintain optimal freezing performance and energy efficiency, but we understand it can make opening the door challenging. We recommend ensuring the freezer is on a stable, level surface to minimize movement when opening the door.
If the issue persists, please contact our Customer Support team at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek and cool box
on March 8, 2026
Posted by: Grandma SL
[This review was collected as part of a promotion.] Bought this freezer about a month ago. So far, it’s quiet and really too pretty standing in my basement laundry area. There’s ample room for all my frozen needs . The green light on the floor is a unique feature also.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 10, 2026
Hi Grandma SL, thank you for sharing your feedback! We’re glad to hear that your new freezer is quiet, spacious, and a great addition to your basement laundry area. It’s wonderful to know it provides ample room for your frozen storage needs, and that you’re enjoying unique touches like the green indicator light on the floor. If you ever have questions or need assistance, please feel free to reach out through Live Chat at Frigidaire.com or call 1-800-374-4432, Monday – Friday, 8:30 AM – 8 PM ET. Our team will be happy to help.
— Reed
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect!
on March 8, 2026
Posted by: AlMi
[This review was collected as part of a promotion.] It's exactly what we needed for additional freezer space storage and it was a great price!
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 11, 2026
Hi AlMi, thank you for sharing your feedback! We’re so glad to hear the freezer is exactly what you needed for additional storage space and that it offered great value as well. It’s wonderful to know it’s meeting your needs.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Cold but noisy
on March 6, 2026
Posted by: Mjslms
[This review was collected as part of a promotion.] Freezer does as it should, keeps food frozen. It just makes a lot of weird sounds doing it.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 10, 2026
Hi there. Thank you for sharing your feedback. We're glad to hear that your freezer is keeping your food properly frozen. Some sounds can be normal during operation as the appliance cycles and adjusts temperatures; however, we understand that unusual noises can be concerning. If the sounds persist or seem excessive, please feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Winner Winner frozen dinner
on March 5, 2026
Posted by: Spooky Tooth
[This review was collected as part of a promotion.] We replaced our 25 yr old chest freezer with this upright freezer. Here’s my feedback:
Benefits- smaller footprint, easier access to items, no more holding my wife’s ankles when digging to the bottom.
Downfall: way too encouraging to buy more food.
Benefits- smaller footprint, easier access to items, no more holding my wife’s ankles when digging to the bottom.
Downfall: way too encouraging to buy more food.
All in all it’s a big win, thanks. Rick & Julie
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 6, 2026
Hi there. Thank you for sharing your experience, Rick and Julie! We’re thrilled to hear that your new Frigidaire upright freezer is making access to your items easier and fitting nicely in your space.
We understand the “encouraging to buy more food” challenge—that’s a fun problem to have! Overall, it’s great to hear that the upgrade has been a big win for you.
We appreciate you choosing Frigidaire and for taking the time to share your feedback.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We understand the “encouraging to buy more food” challenge—that’s a fun problem to have! Overall, it’s great to hear that the upgrade has been a big win for you.
We appreciate you choosing Frigidaire and for taking the time to share your feedback.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Upright freezer review.
on December 30, 2025
Posted by: pats freezer
[This review was collected as part of a promotion.] So far so good everything is nice and frozen evenly throughout.
Written by a customer while visiting frigidaire.com
Customer Rating
5
I Like It!
on December 30, 2025
Posted by: SpyderVol
[This review was collected as part of a promotion.] So far so good. Only had it a week or so, but it's just right.
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 2, 2026
Thank you for sharing your feedback! We’re glad to hear that your new appliance is working well for you and feels just right, even in the first week of use.
If you need any assistance or have any questions, please feel free to contact us via live chat by visiting Frigidaire.com, or call us at 1-800-374-4432, Monday – Friday, 8:30 am – 8 pm ET, and Saturday 9 am – 6 pm ET. - Reed
If you need any assistance or have any questions, please feel free to contact us via live chat by visiting Frigidaire.com, or call us at 1-800-374-4432, Monday – Friday, 8:30 am – 8 pm ET, and Saturday 9 am – 6 pm ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Size
on December 29, 2025
Posted by: LisaBWY
[This review was collected as part of a promotion.] Perfect size when you only have a limited amount of space. Still working on filling it up. Only other thing I wish it had was baskets for odd shaped items.
Response from frigidaire.comBy Angel, Online Outreach Specialists, December 30, 2025
Hi, LisaBWY! Thank you for your feedback! Knowing your Frigidaire freezer fits your space and is easy to organize is exactly what we aim for. Should you have any questions or need assistance, contact us via Live Chat at frigidaire.com or call 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. –Angel
Written by a customer while visiting frigidaire.com