Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft Garage Ready Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.9
(7,890 Reviews)
Rating breakdown 7,890 reviews
5 Stars
7,008
4 Stars
726
3 Stars
76
2 Stars
19
1 Star
61
Customer Reviews for Frigidaire - 13 Cu. Ft Garage Ready Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
Perfect size for the space I needed. Works well.
on January 7, 2020
Posted by: Ray69ps
[This review was collected as part of a promotion.] I am happy about this purchase. Needed extra freezer space to add to my over- stuffed refrigerator/freezer. This was the perfect purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet Running
on January 7, 2020
Posted by: RICTFRIEND
[This review was collected as part of a promotion.] I bought my 13 cubic foot freezer within the month. It is so quiet I don’t even know it in my kitchen. The size is very roomy. Very glad I purchased my Frigidaire!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent product
on June 25, 2020
Posted by: Bristolhokie
[This review was collected as part of a promotion.] We have had the product a couple months and couldnt be happier
Written by a customer while visiting frigidaire.com
Customer Rating
2
Disappointed from the start
on September 30, 2020
Posted by: Ja78220
[This review was collected as part of a promotion.] Plugged in after deliver and allowed to run 16hrs. Came home from work to see it never actually came on. No power to it. Tried in several different outlets before calling. On a plus it was easy to get a replacement other than having to wait till 11/8/20 for said replacement. Would be happy to amend this once replacement is here and working.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, October 2, 2020
Hello Ja78220,
This is certainly disappointing to hear that your new freezer did not perform as it should. We apologize for the delay in inventory, freezers have been a very popular purchase in recent months. Thank you for your patience during this time.
Should you need any assistance in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindest Regards, Anna
This is certainly disappointing to hear that your new freezer did not perform as it should. We apologize for the delay in inventory, freezers have been a very popular purchase in recent months. Thank you for your patience during this time.
Should you need any assistance in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindest Regards, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
1
Trash
on October 1, 2020
Posted by: Jeche
Save your money broke in four days of having it simply trash
Response from frigidaire.comBy Keyanna A. , Online Outreach Specialist , October 9, 2020
We value your feedback, Jeche! We are disheartened to learn that you feel this way about your appliance. This is not how we want our customers to feel about their units. Please know that we will do all that we can to make things right for you. Upon locating your account, we see you have gotten service are waiting on the status of some parts. We will do some digging to see if we can help. Once we have some information for you, we will email you. We look forward to assisting you. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
5
The way the places where we put things has helped us organize in a better fashion.
on October 9, 2020
Posted by: 64Tony66
[This review was collected as part of a promotion.] We're an older couple living way out in the country. This is the perfect size for what we need to have available on a regular basis without going to the market 17 miles away so often.
Written by a customer while visiting frigidaire.com
Customer Rating
2
It's a freezer alright
on October 12, 2020
Posted by: Kk13
[This review was collected as part of a promotion.] I bought it a month ago when my freezer started to giving up, but to my disappointment, it started to build I've and frost shortly after I turned it on. Very very disappointed
Response from frigidaire.comBy Corletta , Outreach Social Specialist , October 27, 2020
Hi, Kk13. Thank you for making us aware of your recent experience with the frost buildup inside of your freezer. I’m sure that this is an issue we can help you with and ensure it’s resolved quickly. Please be on the lookout for an email from me. We appreciate the opportunity to make this right. ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
2
Keeps powering down
on October 15, 2020
Posted by: Nbeatty
[This review was collected as part of a promotion.] This freezer worked perfect for about a month. Then all of a sudden stopped working. Stays cold, but not to freezer temp. Had to throw away hundreds of dollars worth of products.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, October 27, 2020
Hello, Nbeatty!
Thank you for you review. We are sorry to hear of the issues with the freezer not cooling properly. We see that you are currently working with a technician to resolve your concerns with the freezer not maintaining the temperature. We would like the opportunity to make this right. Please be on the lookout for an email from us. We look forward to your reply! -Katrina
Thank you for you review. We are sorry to hear of the issues with the freezer not cooling properly. We see that you are currently working with a technician to resolve your concerns with the freezer not maintaining the temperature. We would like the opportunity to make this right. Please be on the lookout for an email from us. We look forward to your reply! -Katrina
Written by a customer while visiting frigidaire.com