Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft Garage Ready Upright Freezer - Fingerprint-Resistant Stainless Look
Average customer rating
4.8
(7,502 Reviews)
Rating breakdown 7,502 reviews
5 Stars
6,661
4 Stars
692
3 Stars
72
2 Stars
18
1 Star
59
Customer Reviews for Frigidaire - 13 Cu. Ft Garage Ready Upright Freezer - Fingerprint-Resistant Stainless Look
Customer Rating
5
Excellent product
on June 25, 2020
Posted by: Bristolhokie
[This review was collected as part of a promotion.] We have had the product a couple months and couldnt be happier
Written by a customer while visiting frigidaire.com
Customer Rating
2
Disappointed from the start
on September 30, 2020
Posted by: Ja78220
[This review was collected as part of a promotion.] Plugged in after deliver and allowed to run 16hrs. Came home from work to see it never actually came on. No power to it. Tried in several different outlets before calling. On a plus it was easy to get a replacement other than having to wait till 11/8/20 for said replacement. Would be happy to amend this once replacement is here and working.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, October 2, 2020
Hello Ja78220,
This is certainly disappointing to hear that your new freezer did not perform as it should. We apologize for the delay in inventory, freezers have been a very popular purchase in recent months. Thank you for your patience during this time.
Should you need any assistance in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindest Regards, Anna
This is certainly disappointing to hear that your new freezer did not perform as it should. We apologize for the delay in inventory, freezers have been a very popular purchase in recent months. Thank you for your patience during this time.
Should you need any assistance in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindest Regards, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
1
Trash
on October 1, 2020
Posted by: Jeche
Save your money broke in four days of having it simply trash
Response from frigidaire.comBy Keyanna A. , Online Outreach Specialist , October 9, 2020
We value your feedback, Jeche! We are disheartened to learn that you feel this way about your appliance. This is not how we want our customers to feel about their units. Please know that we will do all that we can to make things right for you. Upon locating your account, we see you have gotten service are waiting on the status of some parts. We will do some digging to see if we can help. Once we have some information for you, we will email you. We look forward to assisting you. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
5
The way the places where we put things has helped us organize in a better fashion.
on October 9, 2020
Posted by: 64Tony66
[This review was collected as part of a promotion.] We're an older couple living way out in the country. This is the perfect size for what we need to have available on a regular basis without going to the market 17 miles away so often.
Written by a customer while visiting frigidaire.com
Customer Rating
2
It's a freezer alright
on October 12, 2020
Posted by: Kk13
[This review was collected as part of a promotion.] I bought it a month ago when my freezer started to giving up, but to my disappointment, it started to build I've and frost shortly after I turned it on. Very very disappointed
Response from frigidaire.comBy Corletta , Outreach Social Specialist , October 27, 2020
Hi, Kk13. Thank you for making us aware of your recent experience with the frost buildup inside of your freezer. I’m sure that this is an issue we can help you with and ensure it’s resolved quickly. Please be on the lookout for an email from me. We appreciate the opportunity to make this right. ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
2
Keeps powering down
on October 15, 2020
Posted by: Nbeatty
[This review was collected as part of a promotion.] This freezer worked perfect for about a month. Then all of a sudden stopped working. Stays cold, but not to freezer temp. Had to throw away hundreds of dollars worth of products.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, October 27, 2020
Hello, Nbeatty!
Thank you for you review. We are sorry to hear of the issues with the freezer not cooling properly. We see that you are currently working with a technician to resolve your concerns with the freezer not maintaining the temperature. We would like the opportunity to make this right. Please be on the lookout for an email from us. We look forward to your reply! -Katrina
Thank you for you review. We are sorry to hear of the issues with the freezer not cooling properly. We see that you are currently working with a technician to resolve your concerns with the freezer not maintaining the temperature. We would like the opportunity to make this right. Please be on the lookout for an email from us. We look forward to your reply! -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
1
Stopping working less than 2 weeks
on March 5, 2021
Posted by: AllHotFood
Freezer stopped working 13 days after it was installed
Response from frigidaire.comBy Keyanna A. , Online Outreach Specialist , March 9, 2021
Oh no! We are discouraged to learn that you are having this issue so soon into your ownership. We want to step in and assist. If you have not connected with us directly, please do so. We are available from 8:30 am to 8 pm EST via Live Chat on our website or by phone at (800) 374-4432 Monday through Friday. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great replacement!
on May 11, 2021
Posted by: dbarbz20
[This review was collected as part of a promotion.] I bought this about a month ago and am so pleased I did to replace a freezer that was more than 20 years old, still in working condition, but was not frost free. I had defrosted this old freezer and within a week it had a lot of frost again...I was so done! This is a blessing and the space is adequate for our needs.
Written by a customer while visiting frigidaire.com