Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft Garage Ready Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.9
(7,779 Reviews)
Rating breakdown 7,779 reviews
5 Stars
6,910
4 Stars
715
3 Stars
75
2 Stars
19
1 Star
60
Customer Reviews for Frigidaire - 13 Cu. Ft Garage Ready Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
1
3 year life span
on September 26, 2025
Posted by: Disappointed1234
Condenser quit in three years. Don’t waste your money unless you buy a warranty.
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 29, 2025
Thank you for your feedback. We’re sorry to hear your condenser stopped working after three years. We understand how frustrating that can be, and we appreciate you sharing your experience. If you ever need assistance or have questions about warranty options, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards, -Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Frost free upright freezer
on September 26, 2025
Posted by: Clkmvp
[This review was collected as part of a promotion.] I'm going to love the frost free aspect as I had to defrost my old one (which was an all day project). A bit taller and not as deep of shelves but it all fit and I love the bin on the bottom. Having a door and high temp alarm give me piece of mind.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 29, 2025
Hi there. Thank you for sharing your feedback! We’re glad to hear you’re enjoying the frost-free feature, the bottom bin, and the peace of mind from the door and high-temperature alarms. It’s great that the size and layout are working well for your storage needs. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET. Best Regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 25, 2025
Posted by: RobC74
[This review was collected as part of a promotion.] So far so good, only have had it fir several weeks.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Freezer storage, yay!!!!
on September 25, 2025
Posted by: gmbarn
[This review was collected as part of a promotion.] It's a little hard to get the door open, but on the other hand I guess that means it has a very good seal! Enough space to make organization of food easy
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far, so good
on September 23, 2025
Posted by: Frugalgrandma
[This review was collected as part of a promotion.] I love my upright freezer. No more digging to access the food being stored.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 25, 2025
We’re so happy to hear you’re loving your 13 cu. ft. Garage Ready Upright Freezer! The easy access design is a big plus, and we’re glad it’s helping make food storage more convenient for you. Thank you for choosing Frigidaire! If you will need assistance in the future, please don’t hesitate to reach out. You can reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer
on September 23, 2025
Posted by: Jule b
[This review was collected as part of a promotion.] Good fit for the location it is in, and is working great. Also a good size for our family.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 23, 2025
Posted by: T squared
[This review was collected as part of a promotion.] Works great wish it had a handle
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 24, 2025
Thank you for sharing your feedback with us! We’re happy to hear that your freezer is working well and meeting your needs. We also appreciate your comment about the handle design—input like yours is valuable, as it helps us better understand what features matter most to our customers. If you’d like to discuss your experience further or explore more details about the design options available across our product line, our team would be glad to assist you. You can connect with us anytime through Live Chat at Frigidaire.com or by calling us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Garage Freezer
on September 22, 2025
Posted by: JDL82
[This review was collected as part of a promotion.] This replaced a 5 cu ft cube freezer. It has 13 cu ft in a footprint slightly deeper than the cube. Love the green light to let you know it is on, it would be annoying in a house. The freezer is quiet and works great.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 24, 2025
Thank you for sharing your feedback! We’re thrilled to hear that your new freezer is working great and that the extra space has been a perfect upgrade from your previous 5 cu ft cube freezer. It’s fantastic that you’re enjoying the subtle green light indicator, and we appreciate your feedback about it—great to know it works well for you, even if it might be a bit much in other settings! We’re also happy to hear that the freezer is quiet and efficient, and we hope it continues to serve your needs for years to come. If you have any questions or need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com