Customer Reviews for Frigidaire - 13 Cu. Ft Garage Ready Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
1
Unreliable
on August 25, 2023
Posted by: Freezer failure
[This review was collected as part of a promotion.] After owning this freezer for only 2 weeks, it thawed out, and the alarm did not sound until 3 days later! We think it wad due to the power briefly flashing off for a couple seconds during a storm, and the unit didn't automatically come back on apparently. But even in this case, the alarm should have sounded to notify me; then I could have restarted it and not lost all the food. Terribly disappointing for a new appliance!
Response from frigidaire.comBy Rowena , Online Outreach Specialist, August 28, 2023
Hi,! We apologize that this has been your experience with your refrigerator for such a short time. This is not the effortless experience we want for any of our consumers. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations and we understand your frustration. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
[This review was collected as part of a promotion.] This freezer is really great. It is the right size and is insulated so that you can put it in the garage. I would recommend it to anyone.
[This review was collected as part of a promotion.] Delivery was performed by an excellent team of sharp caring workers. The freezer started functioning as soon as it was connected. With in 3 hours I was placing food in the unit. Unbelievable amount of more space I have now. Along with a light on the bottom outside the unit that is easily seen by the owner that indicates power is on. I love that aspect. Also if you leave the door adjar the freezer will alert in approximately ten minutes. I love this new unit and it is functioning perfectly.
[This review was collected as part of a promotion.] Love my freezer! Even though it's the smaller size it has plenty of room. Each shelf is its own type of food, for example, chicken, beef, etc. I jdon't know why I waited so long to buy one!
[This review was collected as part of a promotion.] Our new freezer works great! So much easier to get into than the old chest freezer we had. Thank you.
[This review was collected as part of a promotion.] I am completely satisfied with my new freezer as it allows my wife and I to shop our local farmers market and stock-up for the winter. It has plenty of space with just the right of shelves.