Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft Garage Ready Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.9
(7,779 Reviews)
Rating breakdown 7,779 reviews
5 Stars
6,910
4 Stars
715
3 Stars
75
2 Stars
19
1 Star
60
Customer Reviews for Frigidaire - 13 Cu. Ft Garage Ready Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
Quiet & Frost Free
on May 24, 2026
Posted by: Smiller03
[This review was collected as part of a promotion.] This freezer is extremely quiet and never has frost buildup which is exactly what I was looking for. Don’t waste your time on other non quality brands this one is great!!! 👍🏻
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 26, 2026
Hi there. We’re glad to hear you’re enjoying the quiet operation and frost-free performance of your Frigidaire freezer. Thanks for sharing your feedback and for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice
on May 21, 2026
Posted by: New and love it
[This review was collected as part of a promotion.] Nice space and look
Response from frigidaire.comBy John, Online Outreach Specialist, May 21, 2026
Hello there, our valued customer. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 25, 2026
Posted by: Scott41
[This review was collected as part of a promotion.] Perfect size for our needs
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 27, 2026
Hi Scott41, thank you for your feedback! We’re glad to hear the freezer is the perfect size for your needs. Finding the right fit can make a big difference, and we’re happy this one is working well for you.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Basement fit
on April 23, 2026
Posted by: Old Steve
[This review was collected as part of a promotion.] Just the size I needed to fit a restricted space
Easy to handle , no rear compressor heat radiator, easy door reversal
Good shelving distribution, excellent lighting
I’ve noticed my shopping habits have changed with extra storage space
Easy to handle , no rear compressor heat radiator, easy door reversal
Good shelving distribution, excellent lighting
I’ve noticed my shopping habits have changed with extra storage space
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 27, 2026
Hi Old Steve, thank you for sharing your experience with us! We’re delighted to hear that the size fits your space perfectly and that you’re finding the unit easy to handle, with convenient features like the door reversal, thoughtful shelving distribution, and excellent lighting. It’s also great to know the added storage space has positively influenced your shopping habits. That’s exactly the kind of convenience we aim to deliver.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 19, 2026
Posted by: Ken now in Queens
[This review was collected as part of a promotion.] This model is good size we needed it for storage in our basement it has ample room it's quiet works very well. Minor draw backs are there is a light on the bottom in the front which is always on while it is he running condition which is nice to have however the light is way too bright. Another drawback is that you cannot lock the wheels on the bottom so when you open the door it doesn't pull forward other than that I have no complaints
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 22, 2026
Hi Ken now in Queens, thank you for sharing your detailed feedback!
We’re glad to hear the unit is the right size for your basement storage needs, offers ample capacity, operates quietly, and is performing well overall. It’s also great to know you’re satisfied with its general functionality.
We appreciate your comments regarding the front indicator light brightness and the lack of locking wheels. Your observations are very helpful and will be shared with our product team for review as we continue to improve our designs and user experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
— Maico
We’re glad to hear the unit is the right size for your basement storage needs, offers ample capacity, operates quietly, and is performing well overall. It’s also great to know you’re satisfied with its general functionality.
We appreciate your comments regarding the front indicator light brightness and the lack of locking wheels. Your observations are very helpful and will be shared with our product team for review as we continue to improve our designs and user experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
— Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy in Allegany
on April 9, 2026
Posted by: Mike and Cathy
[This review was collected as part of a promotion.] Having had a couple of bad experiences with “garage ready“ upright freezers from another company, we’re very pleased with our Frigidaire freezer. We keep it in our pantry right off of the kitchen. The ideal amount of storage and frost free care is ideal.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 10, 2026
Hi there. Thank you for your feedback! We’re so glad to hear your Frigidaire freezer has been a positive experience and is providing the ideal storage and convenience for your home. It’s great to know it’s working well in your space and meeting your needs. Thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Upright Freezer
on April 7, 2026
Posted by: Hffhbg
Is good just would have liked light on the door and not the floor
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 7, 2026
Thank you for sharing your feedback on your 13 cu. ft. garage-ready upright freezer. We’re glad to hear that you are satisfied with its performance.
We appreciate your input regarding the interior lighting placement and will share it with our product team for consideration in future designs. Your feedback helps us continue improving our appliances.
Thank you for choosing our products! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We appreciate your input regarding the interior lighting placement and will share it with our product team for consideration in future designs. Your feedback helps us continue improving our appliances.
Thank you for choosing our products! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Super sleek!!
on April 6, 2026
Posted by: Freezer by j
[This review was collected as part of a promotion.] Love the size, very quiet, lots of shelves and space on the door, highly recommend. Have many Frigidaire appliances that lasted for years without any repairs, hopefully will continue.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 7, 2026
Thank you for sharing your feedback on your 13 cu. ft. garage-ready upright freezer. We’re delighted to hear that you love the size, quiet operation, and the ample shelving and door storage.
It’s wonderful to know that your experience with other Frigidaire appliances has been reliable, and we hope this freezer continues that tradition. We appreciate your recommendation and thank you for choosing Frigidaire! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
It’s wonderful to know that your experience with other Frigidaire appliances has been reliable, and we hope this freezer continues that tradition. We appreciate your recommendation and thank you for choosing Frigidaire! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com