Customer Reviews for Frigidaire - 13 Cu. Ft Garage Ready Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
on January 17, 2024
Posted by: 24 crazy
[This review was collected as part of a promotion.] We find the freezer to be all that we hoped for. We bought as an over flow unit. But now it's pretty full. It's quiet and we like the green light that lets us know that it's working well.
[This review was collected as part of a promotion.] This 13 cu ft frost-free freezer is the perfect size for my garage. The extra storage is more than adequate for our needs, and the selected temperature setting holds steady. What convinced me to choose this Frigidaire freezer was the number of 5-star reviews. Plus, the sale price made the purchase a no-brainer.
[This review was collected as part of a promotion.] Easy accessibility, well lit, quiet, mostly enjoy the self-defrost and adjustable shelves over our old freezer.
[This review was collected as part of a promotion.] This was a replacement for a failed competitor product, which had a defective seal. This unit is operating as expected.
The freezer has great space for large quantities, but a year and a half later the door no longer seals shut.
Response from frigidaire.comBy Christi, Online Outreach Specialist, January 18, 2024
Thank you so much for taking the time to leave us feedback, SRRM. We're sorry to hear that you feel this way, and we would love to know more about your concern with the appliance. If the door is not sealing correctly or will not close, it might be that the appliance is not leveled or the floor has become uneven or weak. This condition can force the cabinet out of square and misalign the door. Refer to Leveling in the Installation section. You may also level the floor by using wood or metal shims under the appliance or a braced floor supporting the appliance. While we were unable to locate any contact with us pertaining to your concerns, we would like to ensure that you are properly assisted and that your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or calling us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to speaking with you! - Christi
[This review was collected as part of a promotion.] We love our new upright freezer! Especially happy with easy access to everything. No more dumpster diving into a chest freezer! We also lost power for a considerable amount of time and everything stayed rock solid frozen.