[This review was collected as part of a promotion.] It has been a pleasure to own this freezer, I have waited way to long to buy a frost free one and am so very happy with this model. Perfect size, garage ready.....no complaints just smiles.
[This review was collected as part of a promotion.] My new up right freezer is wonderful.I love the fact that I can see.everything in it at the same time.
[This review was collected as part of a promotion.] I am so excited to finally have an upright freezer. The 13 cubic freezer is perfect for storing all of our meat and sea food products. The shelves are so handy. I am able to store my homemade soups and sauces on the door.
[This review was collected as part of a promotion.] Only had for a short time, but all is good. Unloaded a 7 cu ft chest and it almost filled this 13 cu ft upright. Will take some time to get used to it.
My husband and I bought this freezer 2 years ago and it worked fine until recently when we started to get high temperature alerts (basically was the temperature of a fridge). We had an appliance repair technician take a look and the compressor starter was bad and turns out this model doesn't let you replace only that part - only the whole compressor. The cost to fix was $1200+, more than the freezer cost. BUYER BEWARE!
Response from frigidaire.comBy Christi, Online Outreach Specialist, August 2, 2024
We appreciate the time to make a review. We are sorry to hear that you have had this experience thus far, and we can understand your frustrations. Frigidaire provides very comprehensive warranties with each product to guard against any parts that may be defective at the time of manufacture. However, we are sure you can appreciate that a point is eventually reached when the manufacturer's responsibility for repairs under the initial warranty must end. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi