Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,149 Reviews)
Rating breakdown 1,149 reviews
5 Stars
991
4 Stars
134
3 Stars
16
2 Stars
4
1 Star
4
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
It works!
on July 11, 2025
Posted by: TheHappyLeader
[This review was collected as part of a promotion.] Perfect in all ways but one: openung the door a 2nd time is very difficult. If you open the door once - no problem. But if the door closes while you're putting things in or taking them out, opening it a 2nd (or 3rd or 4th) time id very hard. So hard to pull open that twice the freezer has actually moved toward me!
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 14, 2025
Thank you for your feedback! We’re glad to hear the unit is perfect in most ways but understand that reopening the door multiple times can be difficult. This can sometimes happen due to the door’s seal and pressure balance. If you’d like, please reach out to us via live chat at Frigidaire.com or call (800) 374-4432, and we’d be happy to provide tips or assistance to help make it easier to open. We appreciate you choosing Frigidaire!
- Reed
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far, so good!
on July 12, 2025
Posted by: CorAl99
[This review was collected as part of a promotion.] Just received our freezer a couple days ago. It's gorgeous! *Guess I'm showing my age that I'm excited about a new freezer.* 😂 Anyway, can't wait to fill it up and organize it better than the chest freezer we had.
Written by a customer while visiting frigidaire.com
Customer Rating
5
upright freezer
on July 12, 2025
Posted by: wcgeuder
[This review was collected as part of a promotion.] efficient and functional
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lowest setting
on July 12, 2025
Posted by: Gazu
[This review was collected as part of a promotion.] Even at is lowest setting, combined with where it is sitting not exposed to fluctuations in temperature, the items in the freezer are rock solid.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Upright Freezer
on July 13, 2025
Posted by: So far Happy
[This review was collected as part of a promotion.] It’s a nice looking appliance and it seems to be working well. We’ve only had it about ten days.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 15, 2025
Thank you for your feedback! We're glad to hear your new appliance is looking great and working well so far. If any questions come up as you continue using it, feel free to reach out through live chat at Frigidaire.com or call us at 1-800-374-4432. We're happy to help and appreciate you choosing Frigidaire!
- Reed
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
We like ut
on July 13, 2025
Posted by: Allie248
[This review was collected as part of a promotion.] It's roomy & so far we're really enjoying the extra room..
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 14, 2025
Hi, Allie. Thank you for your feedback! We're so glad to hear you're enjoying the extra room in your new Frigidaire appliance. It’s always great when added space makes everyday life a little easier.
We appreciate you choosing Frigidaire and for any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire and for any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer
on July 14, 2025
Posted by: House pantry
[This review was collected as part of a promotion.] Excellent product can’t say enough about it
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 14, 2025
That’s fantastic! It sounds like the freezer is really delivering for you. When something works so well, it’s easy to feel that way! I’m glad it’s meeting all your needs. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on July 14, 2025
Posted by: Brent D
[This review was collected as part of a promotion.] Great and quiet fridge. Door does stick if able to roll still, but if feet are extended to not permit the fridge to roll, the door will open with pressure.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 14, 2025
Thank you for your feedback! We’re glad to hear you find the fridge great and quiet. We appreciate you sharing the tip about the door sticking and the adjustment with the feet—that’s really helpful information for others as well. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com