Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.9
(780 Reviews)
Rating breakdown 780 reviews
5 Stars
688
4 Stars
80
3 Stars
8
2 Stars
2
1 Star
2
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Freezer
on July 14, 2025
Posted by: House pantry
[This review was collected as part of a promotion.] Excellent product can’t say enough about it
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 14, 2025
That’s fantastic! It sounds like the freezer is really delivering for you. When something works so well, it’s easy to feel that way! I’m glad it’s meeting all your needs. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on July 14, 2025
Posted by: Brent D
[This review was collected as part of a promotion.] Great and quiet fridge. Door does stick if able to roll still, but if feet are extended to not permit the fridge to roll, the door will open with pressure.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 14, 2025
Thank you for your feedback! We’re glad to hear you find the fridge great and quiet. We appreciate you sharing the tip about the door sticking and the adjustment with the feet—that’s really helpful information for others as well. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
freezer with lots of space with a quiet running compressor
on July 14, 2025
Posted by: Marshall 4526
[This review was collected as part of a promotion.] Frigidaire appliances have been really good to us over the years. We replaced a 26 year-old upright freezer that was still working fine with this new one because we needed more space. The new unit offers plenty of space and you can barely hear the compressor running. The only thing that could make this better is if we had an additional shelf.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire Freezer - Good
on July 14, 2025
Posted by: SSheilds
[This review was collected as part of a promotion.] Good Unit. Day it was received I tried to move the shelves where I wanted and the glass was not attached to the frame. Be careful. Was easy enough to reinsert but shouldn't come apart like it did. Also would be nice to have a temperature alarm but, a wireless one was easy to buy and add to the unit.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 16, 2025
Thank you for your feedback! We're glad to hear you're overall happy with the unit, but we’re sorry to learn about the issue with the shelf coming apart when you first adjusted it. We agree—it shouldn't have separated that easily, and we appreciate you taking the time to reinsert it carefully. Your suggestion about a built-in temperature alarm is also a great point, and we’re glad you found a wireless option that worked for you. If you’d like to share this with our product team or need any further support, feel free to reach out to us through live chat at Frigidaire.com or by calling 1-800-374-4432. We’re always here to help and value your input.
- Reed
- Reed
Written by a customer while visiting frigidaire.com