Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,149 Reviews)
Rating breakdown 1,149 reviews
5 Stars
991
4 Stars
134
3 Stars
16
2 Stars
4
1 Star
4
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
20 Cu. ft. Upright Freezer
on July 3, 2025
Posted by: oldmanmax
[This review was collected as part of a promotion.] Family love's are new freezer.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 7, 2025
That's great to hear! We're so happy your family is loving the new freezer. It’s always nice to have extra space and reliability for your storage needs.
If you ever have any questions or need support, don’t hesitate to reach out through Live Chat at Frigidaire.com or give us a call at 1-800-374-4432. We're here to help! - Reed
If you ever have any questions or need support, don’t hesitate to reach out through Live Chat at Frigidaire.com or give us a call at 1-800-374-4432. We're here to help! - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
New Refrigerator
on July 3, 2025
Posted by: Annie O 26
[This review was collected as part of a promotion.] Love everything!! Only 2 issues.. 1) the pitcher does NOT always refill once emptied and it can take a long time. Almost like the button is already wearing down and it’s 6 months old.
2) so many fingerprints, handprints, etc. has to be cleaned several times a day. Definitely not smudge proof/ fingerprint resistant.
2) so many fingerprints, handprints, etc. has to be cleaned several times a day. Definitely not smudge proof/ fingerprint resistant.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 7, 2025
Thanks for sharing your thoughts! We’re glad to hear you're enjoying your new appliance overall. We understand your concerns regarding the pitcher not always refilling properly and the frequent fingerprints on the surface. For the pitcher, it could help to check the water supply valve and look for any blockages in the water lines. As for the fingerprints, stainless steel finishes tend to show smudges easily, but using a microfiber cloth and stainless steel cleaner might reduce the appearance. If these issues persist, feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432. We're happy to assist further! - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 4, 2025
Posted by: Chuck and Karen NOLA
[This review was collected as part of a promotion.] Excellent replacement for previous model that we owned. Installed at 10:00 am in a garage and was filling with frozen food by noon. This model is a "work horse" - highly recommended
Written by a customer while visiting frigidaire.com
Customer Rating
4
Working Fairly Well In The Garage So Far
on July 4, 2025
Posted by: Pickle_Man
[This review was collected as part of a promotion.] Have had the freezer running for two weeks in a non-heated or cooled garage. Had to turn the thermostat to maximum cooling to get the freezer temperature to 5 degrees. Ambient temperature currently is 78 degrees. Would prefer it to get the freezer temperature to zero or slightly below, but it appears that's not going to happen.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!!!! Love it!!!!
on July 5, 2025
Posted by: Abacoangel
[This review was collected as part of a promotion.] I have in the past a chest freezer. When my chest freezer died I decided to purchase a stand up freezer. Since I keep mine in the garage I decided to purchase one in the color Carbon which is a dark gray and no handles. So far it has kept everything frozen and the bonus no defrosting twice a year.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 5, 2025
Posted by: Doug2134
[This review was collected as part of a promotion.] My new freezer is performing excellent as I knew it would as it and prevented the loss of all of the food from the failed freezer
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 5, 2025
Posted by: Birddog Man
[This review was collected as part of a promotion.] After letting the freezer settle after shipping, I plugged it
In and in 5 hours it was running -3 degrees. Loaded everything
from my chest type freezer into it and still have lots of room.
It is in my shop and outside temps have been in the mid 90’s
I like the garage ready feature and the Carbon color is great.
After a week, I have no complaints. Really like this freezer
In and in 5 hours it was running -3 degrees. Loaded everything
from my chest type freezer into it and still have lots of room.
It is in my shop and outside temps have been in the mid 90’s
I like the garage ready feature and the Carbon color is great.
After a week, I have no complaints. Really like this freezer
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 6, 2025
Posted by: Crovey
[This review was collected as part of a promotion.] Nice product seems to be built well Works exceptionally well
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 8, 2025
Hi Crovey! Thanks for the positive feedback! We're glad to hear the product is working exceptionally well for you and feels well-built. If you ever need assistance, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432. - Reed
Written by a customer while visiting frigidaire.com