Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.9
(780 Reviews)
Rating breakdown 780 reviews
5 Stars
688
4 Stars
80
3 Stars
8
2 Stars
2
1 Star
2
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
3
20cu fr upright freezer review.
on July 3, 2025
Posted by: 20CF upright Freezer
[This review was collected as part of a promotion.] I haven’t figured out how to adjust shelves and can find nothing to help me
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 7, 2025
Thank you for your feedback! We’re sorry to hear you’re having trouble adjusting the shelves. Please check the user manual for shelf adjustment instructions—or you can connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Freezer
on July 3, 2025
Posted by: Walker21
[This review was collected as part of a promotion.] Freezer works great and is perfect for what we needed!
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 7, 2025
Thank you for your great feedback, Walker21! We're so happy to hear that your Frigidaire freezer is working great and perfectly fits your needs.
If you ever have any questions or need assistance, please don’t hesitate to reach out. We're here to help!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Thanks again for choosing Frigidaire!
If you ever have any questions or need assistance, please don’t hesitate to reach out. We're here to help!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Thanks again for choosing Frigidaire!
Written by a customer while visiting frigidaire.com
Customer Rating
5
20 Cu. ft. Upright Freezer
on July 3, 2025
Posted by: oldmanmax
[This review was collected as part of a promotion.] Family love's are new freezer.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 7, 2025
That's great to hear! We're so happy your family is loving the new freezer. It’s always nice to have extra space and reliability for your storage needs.
If you ever have any questions or need support, don’t hesitate to reach out through Live Chat at Frigidaire.com or give us a call at 1-800-374-4432. We're here to help! - Reed
If you ever have any questions or need support, don’t hesitate to reach out through Live Chat at Frigidaire.com or give us a call at 1-800-374-4432. We're here to help! - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
New Refrigerator
on July 3, 2025
Posted by: Annie O 26
[This review was collected as part of a promotion.] Love everything!! Only 2 issues.. 1) the pitcher does NOT always refill once emptied and it can take a long time. Almost like the button is already wearing down and it’s 6 months old.
2) so many fingerprints, handprints, etc. has to be cleaned several times a day. Definitely not smudge proof/ fingerprint resistant.
2) so many fingerprints, handprints, etc. has to be cleaned several times a day. Definitely not smudge proof/ fingerprint resistant.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 7, 2025
Thanks for sharing your thoughts! We’re glad to hear you're enjoying your new appliance overall. We understand your concerns regarding the pitcher not always refilling properly and the frequent fingerprints on the surface. For the pitcher, it could help to check the water supply valve and look for any blockages in the water lines. As for the fingerprints, stainless steel finishes tend to show smudges easily, but using a microfiber cloth and stainless steel cleaner might reduce the appearance. If these issues persist, feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432. We're happy to assist further! - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 4, 2025
Posted by: Chuck and Karen NOLA
[This review was collected as part of a promotion.] Excellent replacement for previous model that we owned. Installed at 10:00 am in a garage and was filling with frozen food by noon. This model is a "work horse" - highly recommended
Written by a customer while visiting frigidaire.com
Customer Rating
4
Working Fairly Well In The Garage So Far
on July 4, 2025
Posted by: Pickle_Man
[This review was collected as part of a promotion.] Have had the freezer running for two weeks in a non-heated or cooled garage. Had to turn the thermostat to maximum cooling to get the freezer temperature to 5 degrees. Ambient temperature currently is 78 degrees. Would prefer it to get the freezer temperature to zero or slightly below, but it appears that's not going to happen.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!!!! Love it!!!!
on July 5, 2025
Posted by: Abacoangel
[This review was collected as part of a promotion.] I have in the past a chest freezer. When my chest freezer died I decided to purchase a stand up freezer. Since I keep mine in the garage I decided to purchase one in the color Carbon which is a dark gray and no handles. So far it has kept everything frozen and the bonus no defrosting twice a year.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 5, 2025
Posted by: Doug2134
[This review was collected as part of a promotion.] My new freezer is performing excellent as I knew it would as it and prevented the loss of all of the food from the failed freezer
Written by a customer while visiting frigidaire.com