Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.9
(782 Reviews)
Rating breakdown 782 reviews
5 Stars
690
4 Stars
80
3 Stars
8
2 Stars
2
1 Star
2
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Love my new Frigidaire freezer
on June 9, 2025
Posted by: Greg831
[This review was collected as part of a promotion.] This is truly a beautiful freezer, spacious, flexible. The glass shelves allow you to see everything. The frost free feature is wonderful,no more messy defrosting, no more freezer burned food. Absolutely the Best Buy of the year. Could not be happier
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 11, 2025
Thank you so much for the glowing review, Greg831! We're thrilled to hear how much you're enjoying your new freezer, from the spacious design and clear glass shelves to the frost-free convenience. It’s great to know it’s made such a difference and lived up to your expectations. Here's to hassle-free freezing and perfectly preserved food!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Tons of space!!!
on June 9, 2025
Posted by: LEY04
[This review was collected as part of a promotion.] Great freezer with a lot of space a plenty of shelving options. Very easy to find food you are looking for - no more digging through a chest freezer!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 10, 2025
Hi there. Thanks so much for your review! We're glad to hear you're enjoying the spacious design and convenient shelving of your new freezer. It’s great to know that organizing and finding food is now a breeze, no more digging required!
We appreciate you choosing Frigidaire, and we're here if you ever need anything. Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire, and we're here if you ever need anything. Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 9, 2025
Posted by: Hernad
[This review was collected as part of a promotion.] We've only had for 2 weeks or so. So far so good. It got to temp very quickly. Its quiet and the space is huge and plenty of shelves! The door has compartments as well along the whole door. The jacket at the bottom is nice too! Very happy with out choice. We will be investing in half a cow and this is the size of freezer that was recommended.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 11, 2025
That sounds awesome, Hernad! It’s great to hear it’s working so well and has plenty of space for everything you need. The quick temperature and quiet operation are bonuses. Investing in half a cow sounds like a smart move—having the right size freezer makes all the difference. Excited for all the delicious meals you’ll get from that!
Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lots of room!
on June 10, 2025
Posted by: BrigDog
[This review was collected as part of a promotion.] We love how much room there is in this freezer. Shelves are very easy to adjust and it’s bright inside making it much easier to find the food inside. It’s also much quieter than our old chest freezer.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 11, 2025
Thank you for sharing your positive experience with your freezer! We’re thrilled to hear that you appreciate the spacious design, adjustable shelves, bright interior, and quiet operation. It’s wonderful to know our appliance is making your storage and daily routines more convenient.
If you have any questions or need further assistance, please feel free to reach out. You can connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. We’re always here to help! - Maria
If you have any questions or need further assistance, please feel free to reach out. You can connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. We’re always here to help! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Garage Freezer
on June 10, 2025
Posted by: BrentSc
[This review was collected as part of a promotion.] We replaced a chest freezer that had been in the garage, also a Frigidaire, with this one. We needed more room. The other chest freezer was 25 years old and still running good. This one is bigger, quieter, and uses less power. I would recommend this one for anyone looking for a new freezer.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 11, 2025
Thank you for sharing your experience! It’s wonderful to hear that your previous Frigidaire chest freezer served you well for 25 years—and that your new one is already exceeding expectations with more space, quieter operation, and improved efficiency. We truly appreciate your recommendation! If you ever need support, feel free to reach out via live chat at Frigidaire.com or give us a call at 1-800-374-4432. We're always here to help! - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on June 11, 2025
Posted by: Mematu
[This review was collected as part of a promotion.] Sturdy, great size, stable temp regulation.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, June 11, 2025
Thank you for the great feedback! We’re glad to hear your 20 Cu. Ft. Upright Freezer is meeting your needs with its sturdy build, spacious interior, and stable temperature performance. We appreciate you choosing Frigidaire! Should you have any additional questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Upright Garage Ready Freezer
on June 13, 2025
Posted by: Hoffmo
[This review was collected as part of a promotion.] I am very satisfied with my new freezer. It is frost free and very roomy. It operates very quietly.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the solid shelves
on June 13, 2025
Posted by: layz1ne
[This review was collected as part of a promotion.] One thing I wanted in a freezer was solid shelves. Other freezers have the wire shelves and when you add things in a Ziplock bag, the contents go through the wire shelves when they freeze. It can be hard to get them out. With this freezer, it has solid shelves, so all is wonderful.
Written by a customer while visiting frigidaire.com