Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.9
(786 Reviews)
Rating breakdown 786 reviews
5 Stars
693
4 Stars
81
3 Stars
8
2 Stars
2
1 Star
2
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Great freezer
on June 3, 2025
Posted by: egoeb
[This review was collected as part of a promotion.] plenty of room, the door was very easy to switch from right hand open to left hand open. Its supper quite.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 4, 2025
Hi there. Thank you for sharing your experience! We're glad to hear you're enjoying the spacious interior and the flexibility of the reversible door, it's great that the switch was easy for you. And we love that you’re enjoying the super quiet performance. Thanks for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 3, 2025
Posted by: Betty Boop3
[This review was collected as part of a promotion.] Great unit i raise my own beef and it comes in real handy to sort the beef
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 4, 2025
Hello Betty Boop3! We’re glad to hear the unit is working great for you, especially with your beef sorting needs—that sounds like a perfect fit! If you ever need assistance or have questions, feel free to contact us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. Thanks for choosing Frigidaire! - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent upright freezer
on June 4, 2025
Posted by: rmfirstresponder
[This review was collected as part of a promotion.] I highly recommend this freezer. It cools quickly and offers a lot of flexibility with the shelf placement. If you cook often like I do, you might find that an extra shelf comes in handy since the maximum weight limit of a shelf is 50Lbs.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Upright freezer
on June 4, 2025
Posted by: C5ash
[This review was collected as part of a promotion.] This freezer is roomy & exactly what we wanted.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 4, 2025
Thanks so much for your feedback! We’re glad to hear the freezer is roomy and exactly what you wanted. If you need anything else, just let us know!
If you ever have any questions or need support, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
If you ever have any questions or need support, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Just got it and love it so far
on June 5, 2025
Posted by: Sahaebler
[This review was collected as part of a promotion.] We got this last month, so far so good. I like that the door can open on either side, handles are built into the sides of the door so they don’t stick out.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 5, 2025
Hi, Sahaebler. Thanks for your feedback! We're happy to hear you're enjoying your new appliance so far. The reversible door and built-in handles are designed to give you flexibility and a clean, modern look, glad to know those features are working well for you. If you ever have questions down the line, we’re here to help! Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Freezer for the garage
on June 5, 2025
Posted by: Reconabe
[This review was collected as part of a promotion.] Looks great. I needed to Switch the door swing and it was super easy to do myself.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 6, 2025
Thank you for sharing your feedback with us! We're glad to hear that you like your new freezer. If you have any questions or need further assistance in the future, please don't hesitate to reach out. You can connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. We appreciate your continued support! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
So Far I am very happy!
on June 5, 2025
Posted by: John The Big Guy
[This review was collected as part of a promotion.] We have only had our freezer for a week but so far we are very happy with it. We could have moved the food from our old freezer to this one after a few hours but waited about 20 hours after it was delivered just to be sure. It is very quit, lots of room, and has glass shelves that my wife likes because they are easy to clean. I will post a update next year if things change.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 6, 2025
Thank you for sharing your initial thoughts on the freezer! We're so glad to hear that you're happy with it so far. It’s great that it’s quiet, spacious, and easy to clean with those glass shelves—definitely makes a difference in day-to-day use. It’s smart to take your time before moving everything over to ensure it’s running properly. We appreciate you taking the time to share, and we’ll look forward to hearing how it continues to perform in the long run! Thanks again for choosing Frigidaire!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
New standup freezer
on June 6, 2025
Posted by: Ka629
[This review was collected as part of a promotion.] We are very happy with our new standup freezer. Within a half hour it was ready for use. It’s quiet too! So much easier to look into the freezer and see everything rather than digging through our previous box freezer.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 6, 2025
Thank you for your wonderful feedback! We’re so glad to hear that your new stand-up freezer was ready quickly, is quiet, and makes organizing so much easier. It’s great when a product really fits your needs!
If you ever have any questions or need support, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
If you ever have any questions or need support, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com