Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.9
(794 Reviews)
Rating breakdown 794 reviews
5 Stars
698
4 Stars
83
3 Stars
8
2 Stars
2
1 Star
3
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
New Freezer
on May 19, 2025
Posted by: kingfisher57
[This review was collected as part of a promotion.] Bought Frigidaire Freezer because it was replacing a Frigidaire Freezer that I bought in 1998. The old one survived 6 cross country moves! The new one is super easy to adjust shelves, glass shelves. Also quiet and the steel gray color blends into the garage well.
Response from frigidaire.comBy Maria, Online Outreach Specialist, May 21, 2025
Thank you for sharing your wonderful experience! We're delighted to hear that your new Frigidaire freezer is meeting your expectations, especially after such a long-lasting previous model. It's great to know that the adjustable shelves, quiet operation, and color blend seamlessly into your garage space. If you have any questions or need further assistance in the future, please don't hesitate to reach out to us. You can connect with our support team via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We appreciate your trust in Frigidaire! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Garage Freezer
on May 19, 2025
Posted by: Dee51925
[This review was collected as part of a promotion.] Love that it’s actually for a garage environment! Wish the bottom basket was bigger, but all around a great purchase decision!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Enjoy Freezing Food
on May 21, 2025
Posted by: Peanut1936
[This review was collected as part of a promotion.] Both Freezers are performing as expected.
Response from frigidaire.comBy Maria, Online Outreach Specialist, May 22, 2025
Thank you for letting us know that both freezers are performing as expected. We're glad to hear they're meeting your needs. If you require any assistance or have further questions, please don't hesitate to contact us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. We're here to support you! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire
on May 21, 2025
Posted by: Critter Ridge
[This review was collected as part of a promotion.] FANTASTIC! Great service
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 23, 2025
Thank you so much for your kind words, Critter Ridge! We're thrilled to hear that you had a great experience with our service. Your feedback truly means a lot to us.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Freezer
on May 22, 2025
Posted by: CLedge
[This review was collected as part of a promotion.] Great Freezer! You won't be disappointed!
Response from frigidaire.comBy Christian, Online Outreach Specialist, May 22, 2025
Thank you for the awesome review! We’re so glad to hear you’re happy with your freezer. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience.
If you ever need any assistance or have more feedback to share, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
If you ever need any assistance or have more feedback to share, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Light Doesn’t Work
on May 23, 2025
Posted by: Cskrantz
[This review was collected as part of a promotion.] I love the freezer but the light won’t stay on. It went on when it was initially plugged in but it won’t stay on. If we unplug it the light goes on but doesn’t stay on.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 23, 2025
Hello there. Thank you for sharing your feedback, it's great to hear you're loving the freezer! We're sorry to hear about the issue with the interior light not staying on. That’s definitely not how it should function.
This could be due to a faulty door switch, LED module, or a wiring connection. We’d love the chance to make it right. Please reach out to us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
This could be due to a faulty door switch, LED module, or a wiring connection. We’d love the chance to make it right. Please reach out to us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 23, 2025
Posted by: Clovis Freezer
[This review was collected as part of a promotion.] It's so nice to have this lovely magnetized freezer.this replaces a 30+ year old christmas rst freezer that I had to defrost 2 times a year.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New FRUF2020AN Freezer
on May 23, 2025
Posted by: FRUF2020AN
[This review was collected as part of a promotion.] Very nice and roomy. Very cold in out hot Florida garage. I would definitely buy it again.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 26, 2025
Thank you for your great feedback, FRUF2020AN! We’re so glad to hear that your Frigidaire freezer is performing well, even in the heat of your Florida garage—and that you’re happy with the storage space it provides.
It’s especially rewarding to know you’d choose to buy it again. We appreciate your trust in Frigidaire and are proud to be part of your home.
If you ever need assistance or have questions down the road, feel free to reach out. Thanks again for your support!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
It’s especially rewarding to know you’d choose to buy it again. We appreciate your trust in Frigidaire and are proud to be part of your home.
If you ever need assistance or have questions down the road, feel free to reach out. Thanks again for your support!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com