Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.9
(794 Reviews)
Rating breakdown 794 reviews
5 Stars
698
4 Stars
83
3 Stars
8
2 Stars
2
1 Star
3
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Nice size
on May 1, 2025
Posted by: TimHeesz
[This review was collected as part of a promotion.] I like how big the interior is and how I can keep this organized so much better than my chest freezer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer
on May 1, 2025
Posted by: KBMBKB
[This review was collected as part of a promotion.] I could have used 2 more shelves another then that it's great
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 1, 2025
Posted by: JudeKFl08
[This review was collected as part of a promotion.] so far, so good!
Written by a customer while visiting frigidaire.com
Customer Rating
5
A Month In Use
on May 1, 2025
Posted by: Gilbert001
[This review was collected as part of a promotion.] A month in use and so far exceeds my expectation. Its quiet, roomy, has enough lighting, and you could see the contents more clearly.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful well made
on May 13, 2025
Posted by: Nbetz
[This review was collected as part of a promotion.] We love the beautiful look of the freezer and how big it is. It’s great!
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 15, 2025
Thank you so much for your kind words, Nbetz! We’re thrilled to hear that you love the look of the freezer and are enjoying its spaciousness. It’s great to know it’s working well for you! If you ever need assistance or have any questions, feel free to reach out.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just What We Were Looking For
on May 13, 2025
Posted by: David5221
[This review was collected as part of a promotion.] This upright frost free freezer is perfect. It is spacious, quiet and provides all the room you need.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 14, 2025
Hi, David. Thank you for your kind words! We’re so glad to hear that your upright frost-free freezer is a perfect fit for your needs. Knowing that it provides ample space, runs quietly, and delivers the convenience you were looking for truly means a lot to us.
We appreciate you taking the time to share your experience, and we’re proud to be part of your home. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you taking the time to share your experience, and we’re proud to be part of your home. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good Freezer
on May 13, 2025
Posted by: DAM123456789
I have this freezer in my garage. It seems to be well made, and it works well for my needs--plenty of well-organized and easily reachable frozen foods. It's much more user friendly than my old chest freezer.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 14, 2025
Hello there. Thank you for taking the time to share your experience with your Frigidaire freezer! We’re so pleased to hear it’s a great fit for your garage and your needs. It’s wonderful that the layout makes your frozen foods easier to organize and access, especially compared to a chest freezer.
We’re proud to design products that make everyday life more convenient, and we’re glad this freezer is doing just that for you.
Thanks again for choosing Frigidaire, we’re happy to have earned your trust! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We’re proud to design products that make everyday life more convenient, and we’re glad this freezer is doing just that for you.
Thanks again for choosing Frigidaire, we’re happy to have earned your trust! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good for price
on May 13, 2025
Posted by: A3181
[This review was collected as part of a promotion.] Wish this had a few more shelves. And maybe 2 baskets at the bottom instead of one. Wish it had a locking feature
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 14, 2025
Thank you for your feedback, A3181! We’re glad to hear you're enjoying your appliance overall. We understand how having a few more shelves and an extra basket would make things even more convenient, and a locking feature is a great suggestion for added security. We appreciate you taking the time to share your thoughts, and we'll pass this along to our product team for consideration.
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com