Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(611 Reviews)
Rating breakdown 611 reviews
5 Stars
534
4 Stars
66
3 Stars
7
2 Stars
2
1 Star
2
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Awesome Freezer
on April 22, 2025
Posted by: Cook74
[This review was collected as part of a promotion.] Having owned a deep chest freezer for over thirty years, I am extremely satisfied with our new upright freezer. It’s so much easier to find items and saves lots of time and energy. Also looks great which is another bonus.
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 23, 2025
Hi there,
Thank you for your thoughtful feedback! We’re so glad to hear that your new upright freezer has been such a positive upgrade after years of using a chest freezer. It’s wonderful to know it’s making your daily routine easier and saving you time and energy—plus looking great while doing it!
If you ever need support or have any questions about maximizing your freezer’s performance, feel free to reach out to our Customer Care Team. You can chat with us at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thanks again for choosing Frigidaire—we’re honored to be part of your home! -Rox
Thank you for your thoughtful feedback! We’re so glad to hear that your new upright freezer has been such a positive upgrade after years of using a chest freezer. It’s wonderful to know it’s making your daily routine easier and saving you time and energy—plus looking great while doing it!
If you ever need support or have any questions about maximizing your freezer’s performance, feel free to reach out to our Customer Care Team. You can chat with us at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thanks again for choosing Frigidaire—we’re honored to be part of your home! -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Freezer
on April 22, 2025
Posted by: Rotipzee
[This review was collected as part of a promotion.] Love the new freezer with solid shelves.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 23, 2025
That’s awesome, Rotipzee! Solid shelves can really make a big difference in organizing a freezer and keeping everything secure. It sounds like you’ve found a freezer that’s not only functional but also sturdy. Hopefully, it gives you plenty of space and makes keeping things neat and accessible a lot easier!
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Why did we wait so long?!
on April 22, 2025
Posted by: WiseFam3
[This review was collected as part of a promotion.] We went from a 2002 12cf to a 2025 20cf and I couldn't be more excited! We have so much more room, an inside light, an alarm warning us if the temp drops too low which will save us hundreds of dollars on wasted food and one of the best things about this freezer compared to our old one is that it's frost free! No more taking everything out and hauling it outside for half the day waiting for the ice to thaw out! Why did we wait so long to upgrade is beyond me!
Written by a customer while visiting frigidaire.com