Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(609 Reviews)
Rating breakdown 609 reviews
5 Stars
532
4 Stars
66
3 Stars
7
2 Stars
2
1 Star
2
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Freezer
on April 20, 2025
Posted by: Merita52
[This review was collected as part of a promotion.] The freezer is set up nicely.It is roomy and is going to be easy to store and get items out.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Freezer 20 cubic feet
on April 21, 2025
Posted by: Chuck 127
[This review was collected as part of a promotion.] Freezer is working great, just want to see my next electric bill.
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 21, 2025
Thank you for stopping by to share your feedback with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cold As Ice
on April 21, 2025
Posted by: Benjamin44
[This review was collected as part of a promotion.] The freezer is working great.
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 21, 2025
Thank you for stopping by to share your feedback with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fabulous
on April 21, 2025
Posted by: Sadhu
[This review was collected as part of a promotion.] This freezer is wonderful. Very spacious. Very pleased
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 21, 2025
Thank you for your kind words! We're so glad to hear that you're enjoying your new freezer and that it’s providing you with plenty of space. We hope it continues to meet your needs and keeps everything organized.
Thank you for your feedback, If you will need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Thank you for your feedback, If you will need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Plenty of Space
on April 21, 2025
Posted by: bob82601
[This review was collected as part of a promotion.] This freezer has a ton of storage. I thought my last freezer was big, but I can fit so much food in this thing. Not only on the main shelves but also the shelves in the door. I can really organize my food and see everything that I need to get to. I'm loving this freezer.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 21, 2025
Thank you so much for your feedback! We're thrilled to hear that you're loving the extra storage space and organization this freezer provides. It’s great to know that both the main shelves and door shelves are helping you keep everything in order and accessible. Enjoy all that extra space for your food! Should you have questions, or any assistance needed in the future please don't hesitate to reach out to us via phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great price on a nice freezer.
on April 21, 2025
Posted by: WZ349
[This review was collected as part of a promotion.] Our new freezer came down to 8 below zero F in about 12 hours. I like the safety glass shelves and the solid trays on the door. Our last Frigidaire freezer lasted 15 years. We're hoping for good longevity with this one.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 22, 2025
Thank you for sharing your experience, WZ349! We’re so glad to hear that your new freezer is performing well and reached 8 below zero F in just 12 hours. It’s great that you’re enjoying the safety glass shelves and solid door trays—they really add to the overall functionality and durability. We’re thrilled that your previous Frigidaire freezer lasted 15 years, and we’re confident this one will serve you just as well for many years to come.
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 21, 2025
Posted by: Welt
[This review was collected as part of a promotion.] Excellent freezer. Only thing I would have different is wire shelf’s instead of glass.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, April 21, 2025
Good day, Welt,
Thank you for sharing your thoughts with us! We're so glad to hear you're enjoying your new freezer and that it's working well for your needs. We also appreciate your suggestion about the shelving — feedback like yours helps us improve our products and better serve our customers. If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
Lauren
Thank you for sharing your thoughts with us! We're so glad to hear you're enjoying your new freezer and that it's working well for your needs. We also appreciate your suggestion about the shelving — feedback like yours helps us improve our products and better serve our customers. If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Freezer
on April 22, 2025
Posted by: Cook74
[This review was collected as part of a promotion.] Having owned a deep chest freezer for over thirty years, I am extremely satisfied with our new upright freezer. It’s so much easier to find items and saves lots of time and energy. Also looks great which is another bonus.
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 23, 2025
Hi there,
Thank you for your thoughtful feedback! We’re so glad to hear that your new upright freezer has been such a positive upgrade after years of using a chest freezer. It’s wonderful to know it’s making your daily routine easier and saving you time and energy—plus looking great while doing it!
If you ever need support or have any questions about maximizing your freezer’s performance, feel free to reach out to our Customer Care Team. You can chat with us at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thanks again for choosing Frigidaire—we’re honored to be part of your home! -Rox
Thank you for your thoughtful feedback! We’re so glad to hear that your new upright freezer has been such a positive upgrade after years of using a chest freezer. It’s wonderful to know it’s making your daily routine easier and saving you time and energy—plus looking great while doing it!
If you ever need support or have any questions about maximizing your freezer’s performance, feel free to reach out to our Customer Care Team. You can chat with us at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thanks again for choosing Frigidaire—we’re honored to be part of your home! -Rox
Written by a customer while visiting frigidaire.com