Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,313 Reviews)
Rating breakdown 1,313 reviews
5 Stars
1,130
4 Stars
155
3 Stars
18
2 Stars
4
1 Star
6
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Best Stand up Fridgeair Freezer
on April 14, 2025
Posted by: livingstontabatha2838
[This review was collected as part of a promotion.] I absolutely love my new freezer, so much room and can see everything in it , no more digging in a chest type again and freezing my hands off. The amount of space is unbelievable and I even have space in the doors for the smaller packs of foods. Thank you for making it so nice for me.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 14, 2025
Hello there. Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re loving your new freezer and that the spacious design is making organizing so much easier. It’s great that you can now see everything clearly and avoid the hassle of digging through a chest freezer. We’re so happy to have made a freezer that fits your needs so well! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice Looking Freezer!
on April 14, 2025
Posted by: kdstock
[This review was collected as part of a promotion.] Just received and so far we love it. It looks nice and is nice and quite. Sold looking appliance!
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 14, 2025
Thank you for stopping by to share your feedback with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Purchase
on April 14, 2025
Posted by: My thoughts exactly
[This review was collected as part of a promotion.] Love the fact that it is an upright freezer and can be stored inside or in the garage. My first one we had a chest freezer for over 20 years. I love it.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 14, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
So Far So Good
on April 14, 2025
Posted by: Gbirdie
[This review was collected as part of a promotion.] Really like the glass shelves. So much quieter than our old freezer.
Storage is great too with the shelves on the door.
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 15, 2025
Thank you for stopping by to share your feedback with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Could be better but over all a good product
on April 15, 2025
Posted by: Rob2025
[This review was collected as part of a promotion.] The only down side to this product is the basket leaves alot of unused space on the very bottom but over all it a good product
Written by a customer while visiting frigidaire.com
Customer Rating
5
An excellent freezer
on April 16, 2025
Posted by: MsCrystalOK
[This review was collected as part of a promotion.] If keeps things frozen... shelves are adjustable... plenty of room for a half of a cow plus lots extra... sleek design!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 16, 2025
Hi, MsCrystalOK. Thanks for the fantastic feedback! We're thrilled to hear it's keeping everything perfectly frozen and offering so much space, sounds like it’s handling your storage needs like a champ. The adjustable shelves and sleek design are definitely big wins too. Appreciate you sharing your experience! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 16, 2025
Posted by: Skate Guru
[This review was collected as part of a promotion.] My new freezer is Super! I love it!
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 16, 2025
Thank you for stopping by to share your feedback with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer
on April 16, 2025
Posted by: Ewe pantry
[This review was collected as part of a promotion.] Had a little trouble getting the glass shelves to come out but finally got them moved, should adjust prior turning on. I think once frozen the tabs get stuck.
Written by a customer while visiting frigidaire.com