Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,149 Reviews)
Rating breakdown 1,149 reviews
5 Stars
991
4 Stars
134
3 Stars
16
2 Stars
4
1 Star
4
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Plenty of Space
on April 21, 2025
Posted by: bob82601
[This review was collected as part of a promotion.] This freezer has a ton of storage. I thought my last freezer was big, but I can fit so much food in this thing. Not only on the main shelves but also the shelves in the door. I can really organize my food and see everything that I need to get to. I'm loving this freezer.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 21, 2025
Thank you so much for your feedback! We're thrilled to hear that you're loving the extra storage space and organization this freezer provides. It’s great to know that both the main shelves and door shelves are helping you keep everything in order and accessible. Enjoy all that extra space for your food! Should you have questions, or any assistance needed in the future please don't hesitate to reach out to us via phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful!
on September 3, 2025
Posted by: AJ2019
[This review was collected as part of a promotion.] We love the black stainless look and it doesn't show fingerprints quite as easily. We got ours as a scratch and dent and love the storage space it provides. Overall, great quality for the price.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exactly what I was looking for in a freezer!
on September 30, 2025
Posted by: Kp3008
[This review was collected as part of a promotion.] Much larger than my old chest freezer that was also a Frigidaire stilling in condition after 24 years. Enjoying not having to pull out everything to find food at the bottom.
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 30, 2025
Thank you for sharing your experience! It’s wonderful to hear your new freezer offers plenty of space and makes finding food so much easier. Kudos to your old Frigidaire for lasting 24 years—that’s impressive! We hope your new freezer continues to serve you well for many years to come. If you have any questions down the road, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards, -Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek design with great features
on July 9, 2024
Posted by: AdamU23
[This review was collected as part of a promotion.] The carbon finish on this freezer is perfect! It has a nice matte finish to it, plus it doesn't show fingerprints so it always looks clean. The handle is a recessed design on the door so that you can fit this in any space while still being easy to open, which is perfect for making the most of our garage. Though I don't expect I'll use them, the wheels make it roll so easily that you could move it around regularly if you needed. Our freezer is in the garage, and despite a record-breaking heat wave it's having no trouble keeping everything totally frozen.
Once again, Frigidaire designs a great appliance with a sleek yet practical design and high functionality. Highly recommend!
Once again, Frigidaire designs a great appliance with a sleek yet practical design and high functionality. Highly recommend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Upright Freezer
on July 13, 2024
Posted by: KTP817
The freezer is so much bigger than expected - in a good way! Delivery and setup took less than 5 minutes. The color is great and this is exactly what we were looking for! Highly recommend for those looking for extra space to store freezer items and not clutter up your main freezer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Endless possibilities
on July 13, 2024
Posted by: KMinCLT
[This review was collected as part of a promotion.] The possibilities are endless with this Frigidaire upright freezer! Whether you’re looking to save money on groceries by buying in bulk or you love to host or just do a lot of meal prepping or bulk cooking this is the perfect freezer for all that and more. The carbon outer shell is sleek and would look great inside your kitchen, pantry, garage, or wherever you choose to keep it. It also comes on wheels so it’s easy to move around (just don’t forget to lock them!). My favorite part is — unlike with a chest freezer — that it’s harder to forget about what’s inside. The freezer is bright and spacious and easy to organize.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great upright freezer for garage
on July 13, 2024
Posted by: HChrisS
[This review was collected as part of a promotion.] We have this freezer in our small garage. This makes the placement of the grip/ handle on the side very convenient. The finish is pretty well smudge proof, I haven't had to wipe it down yet after the excessive handling form installation. The inside size it great, and all the baskets on the door make organization easy.
The freezer could be even better with some additional baskets for the shelves, which I will end up purchasing on my own. Also, be advised that the power cord is very short and on the left side. We ended up needing an appliance extension cord to reach our outlet. This may not be a problem for anyone with plenty of outlets in their garage.
We are certainly looking forward to having our frozen goods much more easily accessible and better organized compared to the chest freezer we've had for years.
The freezer could be even better with some additional baskets for the shelves, which I will end up purchasing on my own. Also, be advised that the power cord is very short and on the left side. We ended up needing an appliance extension cord to reach our outlet. This may not be a problem for anyone with plenty of outlets in their garage.
We are certainly looking forward to having our frozen goods much more easily accessible and better organized compared to the chest freezer we've had for years.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great addition to our home
on July 14, 2024
Posted by: bm517
[This review was collected as part of a promotion.] As a family who likes to cook and entertain, the Frigidaire 20.0 Cu. Ft. Upright Freezer will be a game-changer. It's spacious, well-organized, and keeps everything perfectly frozen. The adjustable shelves and door bins make it easy to store everything from large cuts of meat to ice cream. Plus, it's surprisingly energy-efficient.
Written by a customer while visiting frigidaire.com