Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(613 Reviews)
Rating breakdown 613 reviews
5 Stars
536
4 Stars
66
3 Stars
7
2 Stars
2
1 Star
2
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Love my new freezer
on April 4, 2025
Posted by: PilotPhyl
[This review was collected as part of a promotion.] I'm very pleased with my freezer. Aside from some difficulty moving the shelf positions, I've had no problems at all. I love the clean, bright interior, and the shelving options.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 4, 2025
Hi, PilotPhyl. so glad to hear you're pleased with your freezer! It’s great that the interior is clean and bright, and that the shelving options are working well for you. Moving shelf positions can sometimes be a bit tricky, but it sounds like everything else is going smoothly. Thanks for sharing your feedback—it’s always helpful for others! Enjoy your new freezer! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Easy to find items
on April 4, 2025
Posted by: JerryG89
[This review was collected as part of a promotion.] The large capacity and narrower shelves make easier to not loose things in the back.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Beautiful finish and large capacity
on April 5, 2025
Posted by: Mskbzw
[This review was collected as part of a promotion.] The freezer is beautiful sitting in my kitchen alongside my stainless steel refrigerator. It has enough capacity for half a beef with ample room to spare.
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 7, 2025
Thank you for sharing your experience! We're thrilled to hear that the freezer complements your kitchen so beautifully and has ample space to meet your needs. It’s great to know it’s holding up to your expectations with such capacity!
If you have any questions or need assistance, don't hesitate to connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help! -Rox
If you have any questions or need assistance, don't hesitate to connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help! -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent size
on April 5, 2025
Posted by: Vall2
[This review was collected as part of a promotion.] Love the look and all the space.
Written by a customer while visiting frigidaire.com
Customer Rating
4
20 cu ft freezer
on April 5, 2025
Posted by: Kyoung1
[This review was collected as part of a promotion.] Finish and build is good. Easy to swap door swing. Auto close appears to work but all components are plastic so will see how it holds up. Roller wheels make it easy to move around. Adjustable shelving locks into position nicely. Could use an extra shelf.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy Surprise
on April 5, 2025
Posted by: Gods Girl
[This review was collected as part of a promotion.] We have been waiting and shopping for the right freezer. This freezer was exactly what we wanted and priced just right. It is an upright and sorting things is so much easier. We’re more than pleased.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Extremely Happy
on April 5, 2025
Posted by: FrancisFarmacy
[This review was collected as part of a promotion.] I am so happy with my purchase. The brand I previously had stopped working in less than a year. I was very picky with what my next purchase would be. I finally settled with Frigidaire and I LOVE MY UPRIGHT FREEZER! I love the look! The price was very reasonable. The installation was flawless! The functionality of an upright freezer you can't beat. You have easy access to everything! Very easy to clean. I can't say enough about my Frigidaire! I LOVE IT!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exceptional!
on April 5, 2025
Posted by: Bunny1919
[This review was collected as part of a promotion.] This freezer is perfect in every way—perfect size (roomy), perfect high quality, and ready to set up with ease! I love the defrost feature—no more worrying about ice buildup, and the deep gray color makes it uniquely matchable in multiple locations!
Written by a customer while visiting frigidaire.com