Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,174 Reviews)
Rating breakdown 1,174 reviews
5 Stars
1,013
4 Stars
137
3 Stars
16
2 Stars
4
1 Star
4
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
4
on March 20, 2025
Posted by: Mr 808
[This review was collected as part of a promotion.] Just purchased freezer and so far seems to be working well. Lots of space to store.Only problem I think there should have covers for top screws and bottom 2 legs
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 21, 2025
Thank you for your review, Mr 808! We’re glad to hear that your new freezer is working well and providing plenty of storage space. We also appreciate your feedback about the top screws and bottom legs—it's definitely something to consider for future designs. Your input is valuable, and we're happy to have been able to help meet your storage needs.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Freezer
on March 20, 2025
Posted by: Derbyguy
[This review was collected as part of a promotion.] Love this freezer. It has lots of shelf space and I love that the shelfs can be moved to meet the needs you might have. I replaced an older freezer, so I'm sure the frost free feature will be my favorite as time goes on.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 21, 2025
Hello, Derbyguy. Sure! Thank you for sharing your feedback! We're so glad to hear that you're enjoying the spacious shelving and the convenience of adjustable shelves in your new freezer. We’re sure the frost-free feature will make a big difference over time. We appreciate you choosing our product, and we’re thrilled it’s meeting your needs!
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST.
- Reed
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST.
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very impressive
on March 22, 2025
Posted by: Dneidig
[This review was collected as part of a promotion.] We recently bought a new freezer. We wanted a stainless steel finish but couldn’t find one. This one with carbon finish looks great beside our new stainless fridge. It very roomy! Looks bigger than the product size.
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 24, 2025
Hello, Dneidig! We're glad to hear you're loving your new freezer and that the carbon finish complements your stainless fridge! 😊 If you ever need assistance, feel free to reach out via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Enjoy your spacious new freezer! -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer
on March 22, 2025
Posted by: Redhead1948
[This review was collected as part of a promotion.] Love the color. Ample room. Has rollers and is easy to move. Highly recommend
Written by a customer while visiting frigidaire.com
Customer Rating
4
Freezer
on March 22, 2025
Posted by: Dot64
[This review was collected as part of a promotion.] I like the size, color and product name. It holds a lot of items inside.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Solid freezer
on March 22, 2025
Posted by: Brrrr86
[This review was collected as part of a promotion.] I wanted a well built freezer without a bunch of complicated nonsense features that i know either make for expensive repairs, or early obsolescence due to long term part availability. The door trays could be beefier. If they improved this I’d be at 5 stars on this one at this price point.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer
on March 22, 2025
Posted by: Linda2913
[This review was collected as part of a promotion.] I love this freezer. It was so easy to organize. Keeps things cold and I don't even have it turned all the way down.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 23, 2025
Posted by: Chavies
[This review was collected as part of a promotion.] Love it, and it is using less energy.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 24, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Jessica
Best Regards,
Jessica
Written by a customer while visiting frigidaire.com