Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(617 Reviews)
Rating breakdown 617 reviews
5 Stars
540
4 Stars
66
3 Stars
7
2 Stars
2
1 Star
2
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Way better than a GE
on March 31, 2025
Posted by: Keller76
[This review was collected as part of a promotion.] My Frigidaire freezer works amazing!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Garge ready freezer
on March 31, 2025
Posted by: Judasvee
[This review was collected as part of a promotion.] Purchased this freezer to replace the old one we had.Was placed in our garage and has been running like a champ.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 1, 2025
Thank you for your review, Judasvee! We're so glad to hear that your new freezer is running like a champ and serving you well in your garage. We appreciate your support and hope it continues to work perfectly for years to come!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Trust
on April 1, 2025
Posted by: Shedrfn
[This review was collected as part of a promotion.] I grew up with Frigidaire and at 67 years old I still trust this brand.
Written by a customer while visiting frigidaire.com
Customer Rating
5
I wish I hadn't waited so long to buy this freezer!
on April 1, 2025
Posted by: Victrolla
[This review was collected as part of a promotion.] We have had an uprigiht freezer for many years that was NOT frost free, It surved it's purpose, but OMG, this one is so much better. My only complaint is there were not quite enough shelves in it to fill the space, so I ordered another shelf from a Frigidaire parts outlet. I'm happy now and it works great so far!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 1, 2025
Thank you for sharing your experience, Victrolla! We're thrilled to hear that you're loving your new frost-free upright freezer and that it’s been a great upgrade for you. Ordering an extra shelf sounds like a smart solution—we’re glad to hear you're happy with it now!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Maximum Organization of frozen foods
on April 1, 2025
Posted by: Darlene Michigan
[This review was collected as part of a promotion.] Keeps everything nice and frozen, frost free, light is bright, exterior has a smooth non-print finish, door can be left or right when you order it (make sure they did this before the delivery guy leaves), Garage ready like advertised, great tight seal but not hard to open. I just love it!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice freezer
on April 2, 2025
Posted by: Pbjr
[This review was collected as part of a promotion.] Love the finish and the interior lighting. Cooled down quickly.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 2, 2025
Thank you for your wonderful review, Pbjr! We’re so glad to hear that you're enjoying the finish, interior lighting, and how quickly it cooled down. We truly appreciate your feedback and are happy to know it’s meeting your expectations. If you need anything else, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
great spacious freezer
on April 2, 2025
Posted by: KMC3
[This review was collected as part of a promotion.] This freezer fits so much and has been so beneficial. My only qualm is that it claims to have an "automatic close" feature for when the door is left slightly open but we haven't been able see that work.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer!
on April 4, 2025
Posted by: MishMaz
[This review was collected as part of a promotion.] We love this freezer! It has great storage space and looks great!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 4, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com