Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.9
(801 Reviews)
Rating breakdown 801 reviews
5 Stars
705
4 Stars
83
3 Stars
8
2 Stars
2
1 Star
3
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
3
Nice looking graphite color but small capacity
on March 14, 2025
Posted by: LAPS19
[This review was collected as part of a promotion.] The shelf space is small and not deep so I worry about the food sliding out when I open the doors .There is only one "bucket" at the bottom but it isn't very high so even if you stack the food it can slide out.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 17, 2025
Hello, LAPS19! We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We can understand your frustration and are here to help. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very nice freezer - great storage space and shelving.
on March 15, 2025
Posted by: capsaiCyn
[This review was collected as part of a promotion.] So far we love our new freezer. It's nice having all the extra space and I'm already plotting how best to use it for my garden. Our only (what ended up being minor) complaint was that the door was not able to be switched. Technically you can, but the bolt on the bottom hinge would not move for love nor money, so we just dealt with it. Now that it's in place, it's perfect, but if you are dead set on switching the door hinge keep that in mind.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 15, 2025
Posted by: Lar Bear
[This review was collected as part of a promotion.] Very nice, looks great and seems very roo.y
Response from frigidaire.comBy Maico, Online Outreach Specialist Frigidaire, March 17, 2025
Thank you for your review, Lar Bear. We appreciate you sharing your feedback. Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Full freezer
on March 16, 2025
Posted by: Livingtoday
[This review was collected as part of a promotion.] This new 20 cu ft freezer is an upgrade from our previous Fridgidaire 7 cu ft. chest freezer that has served us reliably for 15 yrs and still going. A long needed upgrade. I used the reversible door feature and switched the door from a right hinged door to a left hinged door. Great feature! I researched how to make the change and all the instructions that comes with the freezer are correct. When you move the hinge to the new side pay attention to alignment of the seal gap between door and frame. Many past customers have complained about a seal gap existing when switching the door but I did not experience that. You can adjust it to be closer and bolt it in. I’m looking forward to another 15 years of reliable Frigidaire service. I’m so thankful. One side note, you will need to purchase some plastic storage containers to store smaller items on the shelves. The door shelving is small enough for items like that but roll around/slide because of door movement. Could be improved with a more functional design.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for our garage!
on March 17, 2025
Posted by: KellsBells704
[This review was collected as part of a promotion.] This freezer is huge! We bought a half of a beef (450+ lbs of meat) and still have lots of extra space! The light inside is very bright! I love that the door can be placed to open either direction. Very pleased with our purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Joe’s 20 cubic foot freezer
on March 19, 2025
Posted by: JoeM5
[This review was collected as part of a promotion.] This stand up freezer replaced a chest freezer we previously had. I am thoroughly enjoying being able to open the door and easily finding what I was looking for. No more digging through the chest freezer and not always finding what I wanted. Also, no more freezer burned items found at the bottom of the chest freezer. Love it!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frezzer
on March 20, 2025
Posted by: Pawcomstock
[This review was collected as part of a promotion.] I love this new frezzer it is very spacious and easy to clean and very quiet
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 20, 2025
Hello there. We appreciate you taking the time to provide feedback. We're glad to hear that your unit is working well and we appreciate you taking the time to submit a 5-star review. We hope that we can continue to satisfy you and help you in the future. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Refrigerator
on March 20, 2025
Posted by: Pkl8
[This review was collected as part of a promotion.] Love the amount of space.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, March 20, 2025
Good day! We're so happy to hear that you're loving your refrigerator! It’s great to know that the spacious design, convenient water dispenser, and flexible shelving are making a positive difference for you. If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
Lauren
Best Regards,
Lauren
Written by a customer while visiting frigidaire.com