Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.9
(801 Reviews)
Rating breakdown 801 reviews
5 Stars
705
4 Stars
83
3 Stars
8
2 Stars
2
1 Star
3
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
on March 9, 2025
Posted by: Artisr24
[This review was collected as part of a promotion.] My freezer is very good looking and fits in my garage nicely. It is well designed to accommodate my food purchases.
I had difficulty in figuring out how to change the shelf position however I looked it up and was able to be successful.
I had difficulty in figuring out how to change the shelf position however I looked it up and was able to be successful.
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 10, 2025
Hi, Artisr24!
We're happy to hear that your freezer looks great in your garage and is designed to accommodate your food storage needs! We're also glad you were able to adjust the shelf position successfully. If you ever need any assistance in the future, please don’t hesitate to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 AM-8 PM EST. We're always happy to help!
Thank you!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
We're happy to hear that your freezer looks great in your garage and is designed to accommodate your food storage needs! We're also glad you were able to adjust the shelf position successfully. If you ever need any assistance in the future, please don’t hesitate to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 AM-8 PM EST. We're always happy to help!
Thank you!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
5
Updating to a newer freezer
on March 10, 2025
Posted by: New freezer 2025
[This review was collected as part of a promotion.] So far so frozen. Freezer is working as advertised and could never be any happier.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Upright freezer
on March 10, 2025
Posted by: Elkins4
[This review was collected as part of a promotion.] We liked this freezer even more when we brought it home! We love the amount of space it has, which is enough for us to not pack it full and lose track of items. But the best feature is the fantastic light that shows the interior very well when you open the door
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 10, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Jessica
Best Regards,
Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great freezer
on March 11, 2025
Posted by: Colemcak
[This review was collected as part of a promotion.] Seems to be a great freezer so far. The only cons I have are; there is no thermometer anywhere, there is plenty of room for a 2nd basket, and the overhead light has never worked, even after trying a new bulb. We are now waiting for a whole new freezer
Written by a customer while visiting frigidaire.com
Customer Rating
5
perfect size
on March 11, 2025
Posted by: Freezer 2025
[This review was collected as part of a promotion.] this freezer is replacing a 1980's model freezer that was 12cubic feet. this one is a monster and I love all the room. plenty of room for buying in bulk. I how I can get 40 years out of this one!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Freezer
on March 11, 2025
Posted by: MAQ new york
[This review was collected as part of a promotion.] Perfect size and spacious interior. The glass shelving makes it easy to see everything.
Written by a customer while visiting frigidaire.com
Customer Rating
5
The Wow Factor
on March 12, 2025
Posted by: Jojomerc1
[This review was collected as part of a promotion.] This upright freezer is so spacious and the flow of air is so awesome!!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 12, 2025
Hi, Jojo. We appreciate you taking the time to submit a 5-star review. We hope that we can continue to satisfy you and help you in the future. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 12, 2025
Posted by: Rach25
[This review was collected as part of a promotion.] So far very happy with it
Written by a customer while visiting frigidaire.com