Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(625 Reviews)
Rating breakdown 625 reviews
5 Stars
548
4 Stars
66
3 Stars
7
2 Stars
2
1 Star
2
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Looks as great as it works!
on March 12, 2025
Posted by: Smitty717
[This review was collected as part of a promotion.] Super easy to set up. Looks great. Especially like the auto door close. Runs quietly and cooled quickly.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 12, 2025
Hi, Smitty. We appreciate you taking the time to provide feedback. We're glad to hear that your unit is working well and you love every design and functionality of it. We hope that we can continue to satisfy you and help you in the future. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire Freezer
on March 12, 2025
Posted by: NKW54
[This review was collected as part of a promotion.] It has great room for all your frozen foods to stock up on. The only thing I don't like about it is when you go to open the door, the door is stuck closed and the refrigerator rolls toward you as you pull more.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 13, 2025
We want to personally thank you for sharing your important quality feedback and experience with us. Your voice and suggestions matter to us as we constantly strive to be the best home appliance company in North America. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect color for garage
on March 12, 2025
Posted by: Cindy C Leger
[This review was collected as part of a promotion.] It’s such a great color and size.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my freezer!
on March 13, 2025
Posted by: Kristo1822
[This review was collected as part of a promotion.] Really enjoying ny new freezer. It's so quiet and easy to find things.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer review
on March 13, 2025
Posted by: Superdavern
[This review was collected as part of a promotion.] Works great. Looks amazing. It’s massive. Very happy it this purchase.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 13, 2025
Hi, Superdavern. We appreciate you taking the time to provide feedback. We're glad to hear that your unit is working well and you love every design and functionality of it. We hope that we can continue to satisfy you and help you in the future. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cold machine makes things cold
on March 13, 2025
Posted by: Roch313
[This review was collected as part of a promotion.] I like the glass shelves rather than wire. Brand new, so it’s working fine.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice looking graphite color but small capacity
on March 14, 2025
Posted by: LAPS19
[This review was collected as part of a promotion.] The shelf space is small and not deep so I worry about the food sliding out when I open the doors .There is only one "bucket" at the bottom but it isn't very high so even if you stack the food it can slide out.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 17, 2025
Hello, LAPS19! We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We can understand your frustration and are here to help. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very nice freezer - great storage space and shelving.
on March 15, 2025
Posted by: capsaiCyn
[This review was collected as part of a promotion.] So far we love our new freezer. It's nice having all the extra space and I'm already plotting how best to use it for my garden. Our only (what ended up being minor) complaint was that the door was not able to be switched. Technically you can, but the bolt on the bottom hinge would not move for love nor money, so we just dealt with it. Now that it's in place, it's perfect, but if you are dead set on switching the door hinge keep that in mind.
Written by a customer while visiting frigidaire.com