Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,152 Reviews)
Rating breakdown 1,152 reviews
5 Stars
994
4 Stars
134
3 Stars
16
2 Stars
4
1 Star
4
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
4
20 cubic feet is huge!
on February 11, 2025
Posted by: TMG1
[This review was collected as part of a promotion.] Like everything about this unit, although if you were used to a 15 foot chest freezer (what we replaced), it feels much much larger!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Only time will tell
on February 11, 2025
Posted by: Win8tiv
[This review was collected as part of a promotion.] Good product but will will it last
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 12, 2025
Hello there. We appreciate your time in providing feedback. We hope your units work well so we can continue to satisfy you and help you so that you can provide your 5-star rating in the future. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good Replacement
on February 12, 2025
Posted by: CrabbyNanny
[This review was collected as part of a promotion.] We bought the 20 Cu Ft to replace our 17.5 Cu Ft 20+ year old Frigidaire Freezer. While Cu Ft is bigger, the design of the door shelves seems to impact the depth of the shelf space. A few shelves are shorter in depth. Width is slightly smaller due to design because my baskets (2 per shelf for organization) does not give me as much room in the middle for a TV dinner to lie flat.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer is a Pleaser!
on February 12, 2025
Posted by: Frozen One
[This review was collected as part of a promotion.] We love all the space and the freezer for our garage extras
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 13, 2025
Posted by: Yhftu
[This review was collected as part of a promotion.] Great space not happ with door way open door
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 13, 2025
Posted by: Cappy450
[This review was collected as part of a promotion.] We absolutely love our new freezer! We used to have a chest freezer, but now we can just open it and see everything at a glance instead of digging through piles of food to find what we need.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 23, 2025
Thank you for sharing your experience! We’re thrilled to hear that you love your new freezer and enjoy the convenience of being able to see everything at a glance without digging through piles of food. If you need any assistance or have questions, you can reach us via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
20 Cu Upright Freezer
on February 14, 2025
Posted by: Mitchola
[This review was collected as part of a promotion.] This Freezer is Perfect for Us! It is Very Spacious & has Plenty of Room to Store Alot of Food.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 25, 2025
We’re thrilled to hear that your freezer is perfect for your needs! It’s great that it offers plenty of space to store all your food. If you need any assistance or have any questions, feel free to contact us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Grey freezer
on February 14, 2025
Posted by: Flan2525
[This review was collected as part of a promotion.] Good looking freezer. Gets cold quick and is very quiet.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 25, 2025
We’re glad to hear that your freezer looks great, cools quickly, and operates quietly! If you need any assistance or have any questions, feel free to contact us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. – Reed
Written by a customer while visiting frigidaire.com