Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,152 Reviews)
Rating breakdown 1,152 reviews
5 Stars
994
4 Stars
134
3 Stars
16
2 Stars
4
1 Star
4
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Great Freezer
on January 30, 2025
Posted by: chefborrd
[This review was collected as part of a promotion.] I have been wanting a new Upright Freezer for some time now and finally no more loosing food in the bottom of our chest freezer. Great size great price holds all I need.
Would recommend to anyone wanting a new one!
Would recommend to anyone wanting a new one!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Quality Issues
on January 31, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love most aspects of this freezer, but the shelving is very cheaply made. We bought it specifically to hold beef from a cow we had to slaughter, and the shelves are not even full and they are bowing. The shelving the the door are also cheap plastic. I wouldn't buy this again.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 3, 2025
Hi, Cindy. We deeply regret that you experienced this level of dissatisfaction. We understand the need for high-quality and durable appliances at home, and we're sorry to hear that some quality of the parts did not meet your expectations. If you need more assistance, just get in touch with us by phone at 800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, or by live chat at Frigidaire.com.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer
on January 31, 2025
Posted by: Freezerweezer
[This review was collected as part of a promotion.] Like the size and layout of this freezer. It’s easy to access the food. Only thing I’d like is more shelves so I wouldn’t have to stack things.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love My Freezer
on January 31, 2025
Posted by: Scuba Scotty
[This review was collected as part of a promotion.] This is my upgrade from the chest freezer I have. Actually wish I had bought this to begin with. In the summer I freeze fresh bean, peas and blueberries to have all throughout the year. So much more space and satisfaction at least for me.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good freezer
on February 1, 2025
Posted by: Chaleethedog
[This review was collected as part of a promotion.] Nice looking unit. So far, keeps everything frozen. I like that I can see everything on the shelves at a glance. No more digging into the chest freezer this upright replaced. Very happy with this unit.
Written by a customer while visiting frigidaire.com
Customer Rating
4
New freezer great!
on February 2, 2025
Posted by: Csw6335
[This review was collected as part of a promotion.] Really love the glass shelves and interior light. Easy temp control knob!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Needed more space
on February 2, 2025
Posted by: plumcrazy
[This review was collected as part of a promotion.] perfect for what we needed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 2, 2025
Posted by: Alaskanborn
[This review was collected as part of a promotion.] Great freezer so far. Love the upright.
Written by a customer while visiting frigidaire.com