Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,149 Reviews)
Rating breakdown 1,149 reviews
5 Stars
991
4 Stars
134
3 Stars
16
2 Stars
4
1 Star
4
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Why did we wait so long?!
on April 22, 2025
Posted by: WiseFam3
[This review was collected as part of a promotion.] We went from a 2002 12cf to a 2025 20cf and I couldn't be more excited! We have so much more room, an inside light, an alarm warning us if the temp drops too low which will save us hundreds of dollars on wasted food and one of the best things about this freezer compared to our old one is that it's frost free! No more taking everything out and hauling it outside for half the day waiting for the ice to thaw out! Why did we wait so long to upgrade is beyond me!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Replacement
on April 28, 2025
Posted by: MusiGal5301
[This review was collected as part of a promotion.] We decided to replace our chest freezer with an upright freezer for our garage. It was the perfect replacement and the color we chose (Carbon) fit in perfectly with the way my husband has set up the garage. If I have any complaints, it would be that it is a bit louder when running than was our chest freezer, but since we aren’t in the garage all the time, we can deal with that.
Written by a customer while visiting frigidaire.com
Customer Rating
5
5 Stars – Exactly What I Needed
on May 1, 2025
Posted by: Renee0418
[This review was collected as part of a promotion.] I couldn’t be happier with this freezer. The Frigidaire 20 cu. ft. model is exactly what I was looking for—spacious, reliable, and efficient. It offers plenty of room for bulk storage without feeling overwhelming in the space. The temperature holds steady, it's quiet, and the interior layout makes organizing contents easy. I also appreciate the simple, clean design. Highly recommend for anyone needing extra freezer space.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy with Purchase
on May 15, 2025
Posted by: JLS21
[This review was collected as part of a promotion.] We needed a new freezer and decided to change from a chest freezer to an upright freezer. So far we're really happy with it. We need to keep it higher than the "recommended" temperature in order to keep the temp below 0, but so far it's doing its job. I also like being able to more easily access food in the upright verses the chest freezer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Frost Free Freezer
on June 3, 2025
Posted by: Pmoney69
[This review was collected as part of a promotion.] Freezer was easy to install and works well. Manual is a bit light on information, but the on-line information is good. Freezer was missing hinge covers as shown in the manual but is functional. Other than small details the freezer works fine. The real key is it is frost free. I only hope it stays that way. Time will tell as it usually does. Finis is good and it fit into the space we had set aside for it. Great product
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 3, 2025
Thank you for your detailed feedback! We’re glad to hear the freezer was easy to install and fits well in your space. We appreciate your note about the manual and the missing hinge covers—your observations help us improve our products and documentation. It’s great to know you’re enjoying the frost-free feature and overall finish.
If you ever need anything or have questions,please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
If you ever need anything or have questions,please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 10, 2025
Posted by: Rosebudsher
[This review was collected as part of a promotion.] Holds a half cow a whole hog and more!!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, June 11, 2025
That’s impressive storage power! We’re thrilled to hear your 20 Cu. Ft. Upright Freezer is handling everything from a half cow to a whole hog — and then some! Thanks for choosing Frigidaire and for sharing such a great example of its capacity. Should you have any additional questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just right
on July 19, 2025
Posted by: Sweneau
[This review was collected as part of a promotion.] We purchased this appliance as we live in the mountains and are quite a ways from a chain grocery store. Each time we come to our mountain home we continue to add more to our freezer. For as much as we put in there, it still seems empty. We have it in our "butler pantry" not too far from the kitchen. We have it on the lowest setting but it still keeps food rock solid frozen. Very happy with this purchase.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 21, 2025
Thanks for sharing! It’s great to hear your freezer is handling mountain living so well—lots of space, great freezing performance, and reliable storage. Sounds like a perfect fit for your pantry setup. If you need any support down the line, feel free to reach us at Frigidaire.com or 1-800-374-4432.
- Reed
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Chest vs. Upright freezer
on July 19, 2025
Posted by: Ikesfreezer
[This review was collected as part of a promotion.] Our chest freezer went out and we replaced it with a upright Freezer. The Frigidaire upright was our choice. The Frigidaire upright allows better access to the stored food and better space in the room where we installed the freezer.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 21, 2025
Thank you for sharing your experience! We're thrilled to hear that your freezer is providing better access to your stored food and optimizing space in your room. If you have any questions or need further assistance, please don't hesitate to contact us. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're always happy to help! - Maria
Written by a customer while visiting frigidaire.com