Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.9
(780 Reviews)
Rating breakdown 780 reviews
5 Stars
688
4 Stars
80
3 Stars
8
2 Stars
2
1 Star
2
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
5 Stars – Exactly What I Needed
on May 1, 2025
Posted by: Renee0418
[This review was collected as part of a promotion.] I couldn’t be happier with this freezer. The Frigidaire 20 cu. ft. model is exactly what I was looking for—spacious, reliable, and efficient. It offers plenty of room for bulk storage without feeling overwhelming in the space. The temperature holds steady, it's quiet, and the interior layout makes organizing contents easy. I also appreciate the simple, clean design. Highly recommend for anyone needing extra freezer space.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy with Purchase
on May 15, 2025
Posted by: JLS21
[This review was collected as part of a promotion.] We needed a new freezer and decided to change from a chest freezer to an upright freezer. So far we're really happy with it. We need to keep it higher than the "recommended" temperature in order to keep the temp below 0, but so far it's doing its job. I also like being able to more easily access food in the upright verses the chest freezer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Frost Free Freezer
on June 3, 2025
Posted by: Pmoney69
[This review was collected as part of a promotion.] Freezer was easy to install and works well. Manual is a bit light on information, but the on-line information is good. Freezer was missing hinge covers as shown in the manual but is functional. Other than small details the freezer works fine. The real key is it is frost free. I only hope it stays that way. Time will tell as it usually does. Finis is good and it fit into the space we had set aside for it. Great product
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 3, 2025
Thank you for your detailed feedback! We’re glad to hear the freezer was easy to install and fits well in your space. We appreciate your note about the manual and the missing hinge covers—your observations help us improve our products and documentation. It’s great to know you’re enjoying the frost-free feature and overall finish.
If you ever need anything or have questions,please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
If you ever need anything or have questions,please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 10, 2025
Posted by: Rosebudsher
[This review was collected as part of a promotion.] Holds a half cow a whole hog and more!!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, June 11, 2025
That’s impressive storage power! We’re thrilled to hear your 20 Cu. Ft. Upright Freezer is handling everything from a half cow to a whole hog — and then some! Thanks for choosing Frigidaire and for sharing such a great example of its capacity. Should you have any additional questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Jofreezer
on November 7, 2024
Posted by: Jojofreez54
[This review was collected as part of a promotion.] Like the features and controls user friendly
Written by a customer while visiting frigidaire.com
Customer Rating
5
Plenty of Space
on April 21, 2025
Posted by: bob82601
[This review was collected as part of a promotion.] This freezer has a ton of storage. I thought my last freezer was big, but I can fit so much food in this thing. Not only on the main shelves but also the shelves in the door. I can really organize my food and see everything that I need to get to. I'm loving this freezer.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 21, 2025
Thank you so much for your feedback! We're thrilled to hear that you're loving the extra storage space and organization this freezer provides. It’s great to know that both the main shelves and door shelves are helping you keep everything in order and accessible. Enjoy all that extra space for your food! Should you have questions, or any assistance needed in the future please don't hesitate to reach out to us via phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek design with great features
on July 9, 2024
Posted by: AdamU23
[This review was collected as part of a promotion.] The carbon finish on this freezer is perfect! It has a nice matte finish to it, plus it doesn't show fingerprints so it always looks clean. The handle is a recessed design on the door so that you can fit this in any space while still being easy to open, which is perfect for making the most of our garage. Though I don't expect I'll use them, the wheels make it roll so easily that you could move it around regularly if you needed. Our freezer is in the garage, and despite a record-breaking heat wave it's having no trouble keeping everything totally frozen.
Once again, Frigidaire designs a great appliance with a sleek yet practical design and high functionality. Highly recommend!
Once again, Frigidaire designs a great appliance with a sleek yet practical design and high functionality. Highly recommend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Upright Freezer
on July 13, 2024
Posted by: KTP817
The freezer is so much bigger than expected - in a good way! Delivery and setup took less than 5 minutes. The color is great and this is exactly what we were looking for! Highly recommend for those looking for extra space to store freezer items and not clutter up your main freezer.
Written by a customer while visiting frigidaire.com