Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.9
(813 Reviews)
Rating breakdown 813 reviews
5 Stars
715
4 Stars
85
3 Stars
8
2 Stars
2
1 Star
3
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
2
on January 25, 2025
Posted by: Frozen in the Deep South
[This review was collected as part of a promotion.] This new 20 CU. FT. Frigidaire upright freezer was a great match for our needs. It replaced a 40+ year old slightly smaller model. After installation we noticed how quiet the new model is. We appreciate the adjustable glass shelving and the interior light. The door opens and closes easier than our old model. We also noted that a smaller version of this freezer was reviewed by Consumer Reports and received a high score. So far we have been pleased with performance.
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 28, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Christian
Best regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best purchase ever!!
on January 26, 2025
Posted by: ColeenF
[This review was collected as part of a promotion.] We waited until we found the perfect freezer. Perfect
Size and great price. Thank you Frigidaire!!!
Size and great price. Thank you Frigidaire!!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire-20cu ft
on January 27, 2025
Posted by: Barefootbill
[This review was collected as part of a promotion.] Only had this freezer for a short time, so far, very happy with this model.
Once filled with meat, and very organized with the shelves, can't wait.
Once filled with meat, and very organized with the shelves, can't wait.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great
on January 27, 2025
Posted by: Lila08
[This review was collected as part of a promotion.] Perfect for our garage. Lots of room. Easy to move around.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Highly recommended
on January 28, 2025
Posted by: Ssalter46
[This review was collected as part of a promotion.] I have owned several Frigidaire products over the last 10 years. I am very impressed with the look and operation of this freezer . It runs quiet and cools efficiently.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on January 28, 2025
Posted by: Missy61
[This review was collected as part of a promotion.] This freezer is beautiful. I bought the black stainless. It is very cold after a very short time. It is however a little noisy but other than that it is perfect
Written by a customer while visiting frigidaire.com
Customer Rating
5
Upright Freezer
on January 28, 2025
Posted by: 20 cu Upright Freezer
[This review was collected as part of a promotion.] Great upright freezer at a reasonable price.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Freezer not going to -1 to -10
on January 28, 2025
Posted by: HMBL
[This review was collected as part of a promotion.] The way that the air flow is to cool the freezer is not good creating a loss of usable space in the freezer. it comes from the lower back of the freezer and if you put food too high in the lower basket it does not flow. I have moved the food and the freezer is still not keeping cold, only will go down to about 0 and it should be at between -1 & -10. I have turned the setting up to 3/4 rather than the standard.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 29, 2025
Hello there. We appreciate you stopping by to share your feedback on your freezer. We want to make sure that you receive the necessary assistance and that your appliance works as intended. Some tips are available in the Use and Care Manual for Operational Instructions. If you ever need help, you can reach us via live chat or by phone at 800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com