Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,149 Reviews)
Rating breakdown 1,149 reviews
5 Stars
991
4 Stars
134
3 Stars
16
2 Stars
4
1 Star
4
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Great stand up freezer
on January 21, 2025
Posted by: Alpha4
[This review was collected as part of a promotion.] The freezer is doing a great job keeping all my harvested meat frozen and frost free. The freezer also was easy to stock and keep organized:
Written by a customer while visiting frigidaire.com
Customer Rating
1
Haven’t used the freezer yet
on February 9, 2025
Posted by: George1970
[This review was collected as part of a promotion.] Haven’t been able to use the freezer yet as it’s frozen up and leaking. I have to have it repaired crazy as it should just be replaced .
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 12, 2025
Hi, George. We're sorry to hear this is the kind of experience you've had with your appliance. We have checked that you were able to reconnect with our customer care team, and it has been coordinated with one of our authorized service providers. We hope that your unit will be fixed soon. If there is any conflict, please connect with us via chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST, and we'll be happy to assist.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Standing the Test of Time Along With My Old Frigidaire
on February 21, 2025
Posted by: CWatson248
[This review was collected as part of a promotion.] I've been a Frigidaire fan for 24 years thanks to my small freezer FFU11FK0DW1 that STILL runs perfectly today. Needing more space, I recently purchased the FRUF2020AW upright. It's spacious, quiet, and most importantly, it maintains a consistently cold temperature. I expect the same level of reliability from this new addition. I'm very happy with my purchase!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Garage Freezer
on February 21, 2025
Posted by: Greg160
[This review was collected as part of a promotion.] Just bought this freezer to replace my 29year old one. This fits the space nicely and has so much space, is so much more efficient, and looks great in my garage. The wheels allow for it to be moved easily, and the stops are adjustable once you get it in place. Wished I would have bought this years ago.
Response from frigidaire.comBy Rox, Online Outreach Specialist, February 24, 2025
Thank you for your feedback, Greg! We're thrilled to hear that your new freezer fits your space perfectly and that you're enjoying its efficiency, design, and easy mobility. If you ever need any assistance, feel free to reach out to our Customer Care Team via live chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Enjoy your new freezer! -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Grey Garage Freezer
on March 12, 2025
Posted by: Luvthegrey
[This review was collected as part of a promotion.] We were looking for a large freezer to replace an older one that was no longer working. This freezer was garage ready, on sale and slate grey. We were not expecting to get a color, but it was actually cheaper than an equivalent white. Love the color and impressed with how quiet it is.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 12, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Jessica
Best Regards,
Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Impressed
on March 17, 2025
Posted by: RC5404
[This review was collected as part of a promotion.] I’m very impressed with this freezer. It has so much room to store food and it’s looks great. We are very happy with our purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 24, 2025
Posted by: Dfisherman
[This review was collected as part of a promotion.] I love this Frigidaire freezer. So much room and it's very efficient.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Freezer
on April 16, 2025
Posted by: DFNorris
[This review was collected as part of a promotion.] Great freezer!
Written by a customer while visiting frigidaire.com