Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(609 Reviews)
Rating breakdown 609 reviews
5 Stars
532
4 Stars
66
3 Stars
7
2 Stars
2
1 Star
2
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Garage ready
on December 11, 2024
Posted by: Judyx3
[This review was collected as part of a promotion.] This is a very roomy garage-ready freezer which is exactly what we needed. It also can be reconfigured so that the door can be opened from the opposite side.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spend a little more to save a lot more
on December 11, 2024
Posted by: FMCarr
[This review was collected as part of a promotion.] We have a floor freezer and eventhough it’s cheaper than the upright freezer, after awhile it gets tiring having to dig everything to get to items you want in the middle or bottom of the freezer. I finally made up my mind and got this freezer. I don’t want a small one where I can’t fit a huge box of pizza and upon looking at the measurements, I chose this. And I’m very happy with my choice. I can now buy the frozen stuff when they’re on sale and have more than enough space to store them. I call this ‘spend a little more to save a lot more’ investment. 🤗
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Frigidaire upright 17 cu ft
on December 15, 2024
Posted by: WokMan22
[This review was collected as part of a promotion.] This freezer works well, looks great, and has lots of storage and shelves. Only complaint is that shelf clips can break easily. At least the website lets you order new ones. The freezer is icy cold and there's no moisture or frost buildup which is perfect, especially if you buy meat in bulk. Overall I'm very happy and I got a great black Friday deal.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Piece of junk!
on December 27, 2024
Posted by: Peggy2024
[This review was collected as part of a promotion.] Only had for 2 weeks and the compressor went out and have had no response from Frigidaire, will never buy Frigidaire again, buyer beware!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 30, 2024
Hi, Peggy. We appreciate you alerting us about this. We want to make sure that you receive the necessary assistance and that your appliance will be fixed as soon as possible. We've checked that this has already been coordinated with one of our authorized service providers. For any updates or if you have other questions, please feel free to chat with us anytime online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST, and we will be happy to assist.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best looking freezer in store
on January 4, 2025
Posted by: Krista74
[This review was collected as part of a promotion.] So far so good however loved the color..dark grayish..in our new garage..had Frigidaire products before ..
Written by a customer while visiting frigidaire.com
Customer Rating
5
Liked the freezer so much we bought two more!
on January 7, 2025
Posted by: OF2025
[This review was collected as part of a promotion.] First I love the carbon color, I ended up upgrading to the outside controls and handles for the other two freezers to alert me if they loose power. The units are perfect for putting in containers to easily stack assorted odd size food containers to fill up the space better. Manufacturers need to make this a standard thing in all models to efficiently make use of space. Overall excellent product cooled down very quickly and good energy rating.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Standing the Test of Time Along With My Old Frigidaire
on February 21, 2025
Posted by: CWatson248
[This review was collected as part of a promotion.] I've been a Frigidaire fan for 24 years thanks to my small freezer FFU11FK0DW1 that STILL runs perfectly today. Needing more space, I recently purchased the FRUF2020AW upright. It's spacious, quiet, and most importantly, it maintains a consistently cold temperature. I expect the same level of reliability from this new addition. I'm very happy with my purchase!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Garage Freezer
on February 21, 2025
Posted by: Greg160
[This review was collected as part of a promotion.] Just bought this freezer to replace my 29year old one. This fits the space nicely and has so much space, is so much more efficient, and looks great in my garage. The wheels allow for it to be moved easily, and the stops are adjustable once you get it in place. Wished I would have bought this years ago.
Response from frigidaire.comBy Rox, Online Outreach Specialist, February 24, 2025
Thank you for your feedback, Greg! We're thrilled to hear that your new freezer fits your space perfectly and that you're enjoying its efficiency, design, and easy mobility. If you ever need any assistance, feel free to reach out to our Customer Care Team via live chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Enjoy your new freezer! -Rox
Written by a customer while visiting frigidaire.com