Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,452 Reviews)
Rating breakdown 1,452 reviews
5 Stars
1,252
4 Stars
171
3 Stars
18
2 Stars
4
1 Star
7
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Bigger unit for my food needs
on May 13, 2026
Posted by: MarkMantastic
[This review was collected as part of a promotion.] We had a freezer go out and this unit added what we need plus additional storage. It has easy temp controls, works like a dream and is super quiet
Response from frigidaire.comBy Sam, Online Outreach Specialist, May 13, 2026
Hello MarkMantastic!
Thank you for taking the time to share your feedback about your Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer model FRUF2020AN. We’re so pleased to hear that the freezer has provided the extra storage space you needed and that you are enjoying the easy temperature controls, quiet operation, and overall performance.
Your satisfaction means a great deal to us, and we appreciate you choosing Frigidaire for your home! If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback about your Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer model FRUF2020AN. We’re so pleased to hear that the freezer has provided the extra storage space you needed and that you are enjoying the easy temperature controls, quiet operation, and overall performance.
Your satisfaction means a great deal to us, and we appreciate you choosing Frigidaire for your home! If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Plenty of room
on May 13, 2026
Posted by: WKA58
[This review was collected as part of a promotion.] The upright freezer is exactly what we need. It has plenty of room and lots of shelves to keep things organized. The quality is excellent and it works great.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 14, 2026
Hi there. Thank you for your feedback! We’re glad to hear the upright freezer is meeting your needs with its space, organization, and performance. We appreciate you choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious Freezer
on May 13, 2026
Posted by: Milo1962
[This review was collected as part of a promotion.] Like the freezer's size & ability to see what's in the freezer verses a chest type.
Response from frigidaire.comBy Rox, Online Outreach Specialist, May 15, 2026
Hello, Milo1962! We’re really glad to hear you’re enjoying your Frigidaire freezer! It’s great that the upright design is making it easier for you to see and organize everything compared to a chest-style unit—that visibility really does make day-to-day use much more convenient.
Thank you for sharing your experience with us. If you ever need assistance or have questions down the line, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to help.
-Rox.
Thank you for sharing your experience with us. If you ever need assistance or have questions down the line, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to help.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
I love it!!
on May 13, 2026
Posted by: Grammy54
[This review was collected as part of a promotion.] I’ve only had the freezer for a week but I’m very pleased with it!! Lots of room for everything. Love the glass shelves!!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 18, 2026
Hi Grammy54!
Thank you for sharing your feedback with us! We’re so happy to hear that you’re very pleased with your new Frigidaire freezer and that you’re enjoying the spacious interior and glass shelves.
It’s always great to know our products are meeting our customers’ needs and making organization easier and more convenient.
If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback with us! We’re so happy to hear that you’re very pleased with your new Frigidaire freezer and that you’re enjoying the spacious interior and glass shelves.
It’s always great to know our products are meeting our customers’ needs and making organization easier and more convenient.
If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
A Great Product!
on May 15, 2026
Posted by: Pimenta
[This review was collected as part of a promotion.] My new upright freezer is perfect. I have plenty of space for my frozen goods. I have zero complaints.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 18, 2026
Hi there, thank you for sharing your feedback. We’re thrilled to hear your new upright freezer is working perfectly and that you have plenty of space for your frozen goods. We appreciate you taking the time to share your positive experience. If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer with reversable doors
on May 15, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Looks great, wears well in the garage, seals great and holds a lot of food. We purchased another tray for more storage, and love all about this freezer. Bravo.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 18, 2026
Hi there. Thanks for your feedback on your Frigidaire freezer. We’re glad to hear it’s sealing well, fits your garage setup, and meets your storage needs. We appreciate you choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
So Much SPACE!
on May 16, 2026
Posted by: Auntie Ds Sweet Treats
[This review was collected as part of a promotion.] I went from a small, twenty-year-old stand-up to this one and there is no going back. It cooled down so quick, and no condensation inside like with my old unit. Not only is their much more room, but this is so much better organized. I make candy on a semi-commercial basis and this lets me stockpile so much more inventory between events. And no more precariously stacked meats and trays waiting to fall out on you!
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 18, 2026
Hi there, thank you for sharing your feedback. We’re thrilled to hear your new freezer has been such a big upgrade from your previous unit and that you’re enjoying the faster cooling, improved organization, and increased storage space. It’s great to know it’s also helping support your candy production and making storage much more convenient for you. We appreciate you taking the time to share your experience. If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 16, 2026
Posted by: skmiller2003
[This review was collected as part of a promotion.] love this freezer! there is so much room
Response from frigidaire.comBy Maria, Online Outreach Specialist, May 19, 2026
Thank you for taking the time to share your feedback! We’re so glad to hear that you love your freezer and are enjoying the spacious interior.
It’s great to know it’s giving you the room you need for storage. We truly appreciate your kind words and hope your freezer continues to serve you well for years to come. If you ever have any questions or need assistance, you can reach us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST. We’re always happy to help. – Maria
It’s great to know it’s giving you the room you need for storage. We truly appreciate your kind words and hope your freezer continues to serve you well for years to come. If you ever have any questions or need assistance, you can reach us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST. We’re always happy to help. – Maria
Written by a customer while visiting frigidaire.com