Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,452 Reviews)
Rating breakdown 1,452 reviews
5 Stars
1,252
4 Stars
171
3 Stars
18
2 Stars
4
1 Star
7
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Great style and sleek design
on April 17, 2026
Posted by: Freeze Please
[This review was collected as part of a promotion.] Love the look and features of the new freezer.
Response from frigidaire.comBy John, Online Outreach Specialist, April 17, 2026
Hi there, our valued customer. Thank you for your kind feedback and for sharing your appreciation of our product’s design. We are delighted to hear that our efforts to create visually appealing and thoughtfully designed appliances have resonated with you.
Please rest assured that we are committed to continuously working harder to develop innovative and beautiful designs that not only meet but exceed your expectations. Your satisfaction inspires us to push the boundaries of creativity and functionality in every product we create. Should you need any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to assist. Thank you for your continued support. -John
Please rest assured that we are committed to continuously working harder to develop innovative and beautiful designs that not only meet but exceed your expectations. Your satisfaction inspires us to push the boundaries of creativity and functionality in every product we create. Should you need any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to assist. Thank you for your continued support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Guy
on April 18, 2026
Posted by: BadassNanaIn
[This review was collected as part of a promotion.] Great freezer !
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 20, 2026
Hi BadassNanaIn, thank you for your feedback! We’re glad to hear you’re happy with your Frigidaire freezer and that it’s performing well for you.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer
on April 18, 2026
Posted by: BMAC23tx
[This review was collected as part of a promotion.] The seal is tight and the freezer looks amazing. Very spacious although I wish it had another 6” in depth. Would recommend!
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 21, 2026
Good day, BMAC23tx! Thank you for sharing your feedback. We’re glad to hear you’re pleased with the tight seal, the appearance of the freezer, and the spacious interior. It’s great to know the unit is meeting your expectations overall.
We also appreciate your comment regarding additional depth. Feedback like this is very helpful and will be shared with our product team as we continue evaluating design improvements.
We truly appreciate your recommendation.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We also appreciate your comment regarding additional depth. Feedback like this is very helpful and will be shared with our product team as we continue evaluating design improvements.
We truly appreciate your recommendation.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Another great Frigidaire product
on April 19, 2026
Posted by: Wordzee
[This review was collected as part of a promotion.] Products, especially big appliances, don't last as long as they used to. Yet, among all the giant mid to high end name brands, Frigidaire has sometimes served us the best. So, when it came time to replace a garage fridge, Frigidaire was the easy choice.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 22, 2026
Hello Wordzee, thank you for your thoughtful feedback!
We truly appreciate your perspective and are glad to hear that Frigidaire has been a reliable choice for you over time, especially for something as important as a garage refrigerator. It means a lot to us that you continue to trust our brand among other mid to high-end options.
We’re happy your new unit was an easy choice and hope it continues to serve you well for years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
— Maico
We truly appreciate your perspective and are glad to hear that Frigidaire has been a reliable choice for you over time, especially for something as important as a garage refrigerator. It means a lot to us that you continue to trust our brand among other mid to high-end options.
We’re happy your new unit was an easy choice and hope it continues to serve you well for years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
— Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect
on April 19, 2026
Posted by: Waterboy1971
[This review was collected as part of a promotion.] Works exactly as it says.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 22, 2026
Thank you for sharing your feedback on the 20 Cu. Ft. Upright Freezer.
We’re glad to hear that the unit is performing as expected and meeting your needs. Reliable operation is exactly what we aim for, and it’s great to know the freezer is doing its job well.
We appreciate you taking the time to share your experience. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re glad to hear that the unit is performing as expected and meeting your needs. Reliable operation is exactly what we aim for, and it’s great to know the freezer is doing its job well.
We appreciate you taking the time to share your experience. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
Need one more shelf
on April 19, 2026
Posted by: DanyaHH
[This review was collected as part of a promotion.] I like it so far, but am finding that the self spacing is not great an. Theres too much space between shelves and/or an odd size. The bottom shelf is really far above the basket at the bottom leaving unusable space and wasted space. If I could possibly get another shelf I could shift all the upper shelves making them more evenly spaced. Please let me know how I can get another shelf.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 22, 2026
Thank you for sharing your feedback on the 30" Front Control Gas Range.
We’re glad to hear that your first experience with Frigidaire appliances has been a positive one. It’s great that you’re finding the controls easy to understand and that the range has been performing well since installation.
We appreciate you taking the time to share your experience and are happy the appliance is meeting your expectations so far. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re glad to hear that your first experience with Frigidaire appliances has been a positive one. It’s great that you’re finding the controls easy to understand and that the range has been performing well since installation.
We appreciate you taking the time to share your experience and are happy the appliance is meeting your expectations so far. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Freezer
on April 21, 2026
Posted by: Joe124
Spacious, easy access, just what we needed.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 23, 2026
Thank you for sharing your feedback.
We’re pleased to hear that your 20 Cu. Ft. Upright Freezer is meeting your needs and providing the spacious storage and easy access you were looking for. It’s great to know the design is working well for your household. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re pleased to hear that your 20 Cu. Ft. Upright Freezer is meeting your needs and providing the spacious storage and easy access you were looking for. It’s great to know the design is working well for your household. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Value
on April 21, 2026
Posted by: Soso26
[This review was collected as part of a promotion.] good value for the price
Response from frigidaire.comBy John, Online Outreach Specialist, April 23, 2026
Hello, Soso26. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com