Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
1,181
4 Stars
162
3 Stars
18
2 Stars
4
1 Star
7
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Freezer
on April 9, 2026
Posted by: Kimberly 1
[This review was collected as part of a promotion.] I love my new freezer. We purchased it to replace a Frigidaire chest freezer we had owned for over 40 years. We were very pleased with it we decided to buy another Frigidaire. We gave the old freezer away as it still worked. Looking forward to another 40 plus years.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 13, 2026
Hi there. Thank you for your wonderful feedback! We’re honored to hear about your long-standing trust in Frigidaire, and it’s amazing that your previous freezer served you for over 40 years. We’re thrilled you chose Frigidaire again and hope your new freezer brings you many more years of reliable performance!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
What I was expecting
on April 10, 2026
Posted by: Sopranom
[This review was collected as part of a promotion.] Awesome product, the size I needed. The cooling power is great, really fat recovery, I’m quite impressed. Congrats
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 14, 2026
Hi there. Thank you for the awesome feedback! We're glad the size is just right and that you're impressed with the powerful, fast cooling. We appreciate your support—enjoy your Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Purchase
on April 10, 2026
Posted by: DoodleDee
[This review was collected as part of a promotion.] Wasn't shopping for a freezer but saw this one & had to have it. Love the size & color. A perfect fit in laundry room.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 14, 2026
Hi there. Thank you for sharing your feedback! We’re so glad you found the perfect fit and are enjoying the size and color in your laundry room. We appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
My new freezer
on April 12, 2026
Posted by: Dman108
[This review was collected as part of a promotion.] So far so good. I haven’t had any problems since I purchased the product.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 14, 2026
Thank you for your feedback! We’re glad to hear that your 20 Cu. Ft. Upright Freezer is performing well and that you haven’t experienced any issues since your purchase. It’s always great to know the appliance is meeting expectations.
We appreciate you taking the time to share your experience and hope you continue to enjoy reliable performance. If you ever need assistance, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We appreciate you taking the time to share your experience and hope you continue to enjoy reliable performance. If you ever need assistance, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com