Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,452 Reviews)
Rating breakdown 1,452 reviews
5 Stars
1,252
4 Stars
171
3 Stars
18
2 Stars
4
1 Star
7
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Very pleased
on April 9, 2026
Posted by: littlepooh
[This review was collected as part of a promotion.] I love my new Frigidaire freezer. It's much better than the old one because it has more room. Very pleased.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 13, 2026
Thank you for sharing your feedback on your 20 cu. ft. Upright Freezer. We’re delighted to hear that you’re enjoying the increased storage capacity and that the new unit is working better for your needs than your previous freezer.
We truly appreciate you taking the time to share your experience and are glad you’re very pleased with your purchase. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We truly appreciate you taking the time to share your experience and are glad you’re very pleased with your purchase. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer
on April 9, 2026
Posted by: Kimberly 1
[This review was collected as part of a promotion.] I love my new freezer. We purchased it to replace a Frigidaire chest freezer we had owned for over 40 years. We were very pleased with it we decided to buy another Frigidaire. We gave the old freezer away as it still worked. Looking forward to another 40 plus years.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 13, 2026
Hi there. Thank you for your wonderful feedback! We’re honored to hear about your long-standing trust in Frigidaire, and it’s amazing that your previous freezer served you for over 40 years. We’re thrilled you chose Frigidaire again and hope your new freezer brings you many more years of reliable performance!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
What I was expecting
on April 10, 2026
Posted by: Sopranom
[This review was collected as part of a promotion.] Awesome product, the size I needed. The cooling power is great, really fat recovery, I’m quite impressed. Congrats
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 14, 2026
Hi there. Thank you for the awesome feedback! We're glad the size is just right and that you're impressed with the powerful, fast cooling. We appreciate your support—enjoy your Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Purchase
on April 10, 2026
Posted by: DoodleDee
[This review was collected as part of a promotion.] Wasn't shopping for a freezer but saw this one & had to have it. Love the size & color. A perfect fit in laundry room.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 14, 2026
Hi there. Thank you for sharing your feedback! We’re so glad you found the perfect fit and are enjoying the size and color in your laundry room. We appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
My new freezer
on April 12, 2026
Posted by: Dman108
[This review was collected as part of a promotion.] So far so good. I haven’t had any problems since I purchased the product.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 14, 2026
Thank you for your feedback! We’re glad to hear that your 20 Cu. Ft. Upright Freezer is performing well and that you haven’t experienced any issues since your purchase. It’s always great to know the appliance is meeting expectations.
We appreciate you taking the time to share your experience and hope you continue to enjoy reliable performance. If you ever need assistance, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We appreciate you taking the time to share your experience and hope you continue to enjoy reliable performance. If you ever need assistance, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Birthday wishes
on April 13, 2026
Posted by: Birthday wishes
[This review was collected as part of a promotion.] Moved and let old freezer go with house two years ago. Been looking that long be fore coming across a deal I couldn’t resist. 20 cubic feet WOW room for a whole cow. Wife bought it for my birthday at 70 years old, hope to use it to the end.
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 15, 2026
Hi, Birthday wishes! Thank you for sharing your wonderful story with us! We love hearing how your new upright freezer found its way to you—it certainly sounds like it was worth the wait. A 20 cubic foot capacity really does offer plenty of space, and we’re glad it’s meeting your needs (and then some!).
What a thoughtful birthday gift as well—please pass along our thanks to your wife for choosing Frigidaire to be part of such a special occasion. We hope your freezer serves you reliably for many years to come.
If you ever have any questions or need assistance, please feel free to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST—we’re always happy to help.-Angel
What a thoughtful birthday gift as well—please pass along our thanks to your wife for choosing Frigidaire to be part of such a special occasion. We hope your freezer serves you reliably for many years to come.
If you ever have any questions or need assistance, please feel free to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST—we’re always happy to help.-Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Outstanding
on April 13, 2026
Posted by: Cougey
[This review was collected as part of a promotion.] Quite pleased. My steaks are frozen rock hard. Looks good too.
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 15, 2026
Hi, Cougey! Thank you for sharing your feedback! We’re glad to hear you’re quite pleased with your Frigidaire upright freezer and that it’s keeping your steaks frozen solid while also meeting your expectations in appearance. Your satisfaction means a lot to us.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST, and we will be happy to help.
We appreciate you choosing Frigidaire and hope you continue to enjoy your freezer. – Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST, and we will be happy to help.
We appreciate you choosing Frigidaire and hope you continue to enjoy your freezer. – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Brand new
on April 14, 2026
Posted by: Lss2
[This review was collected as part of a promotion.] Just got our washer and so far it’s great. Love that you can fill the laundry detergent up and it will measure out what it needs for the load you have in it.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 15, 2026
Thank you for sharing your feedback on your 20 cu. ft. Upright Freezer.
We’re glad to hear you’re enjoying your new appliance and finding the automatic detergent dispensing feature helpful and convenient for your laundry routine. It’s great to know it’s making laundry easier and more efficient for you.
We appreciate you taking the time to share your positive experience and hope you continue to enjoy your appliance. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re glad to hear you’re enjoying your new appliance and finding the automatic detergent dispensing feature helpful and convenient for your laundry routine. It’s great to know it’s making laundry easier and more efficient for you.
We appreciate you taking the time to share your positive experience and hope you continue to enjoy your appliance. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com