Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
1,181
4 Stars
162
3 Stars
18
2 Stars
4
1 Star
7
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
4
on April 5, 2026
Posted by: Geraci25
[This review was collected as part of a promotion.] So far good It is in our garage and seems to freeze food good
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 8, 2026
Hello, Geraci25! Thank you for your feedback! We’re glad to hear your Frigidaire freezer is performing well in your garage and keeping food properly frozen so far.
We truly appreciate you choosing Frigidaire.
If you need assistance, please connect with us via live chat at www.frigidaire.com, or call 1-800-374-4432, Monday–Friday 8:30 a.m.–8:00 p.m. EST. We’re happy to help.
-Rox
We truly appreciate you choosing Frigidaire.
If you need assistance, please connect with us via live chat at www.frigidaire.com, or call 1-800-374-4432, Monday–Friday 8:30 a.m.–8:00 p.m. EST. We’re happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Freezer
on April 6, 2026
Posted by: bbcoolbreeze
[This review was collected as part of a promotion.] This freezer is bigger than our last one so we we can get more stuff in it. I love that it has a light in it. We absolutely love that it is frost free. Our old freezer would get so ice built up inside it that we couldn't get much in it and what we did have in it would be incased in a block of ice. All of our other appliances are stainless steel so it fits right in like it was part of a package. Love it Love it Love it!!!!!!!!!!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 7, 2026
Thank you for sharing your experience with your 20 cu. ft. upright freezer. We’re thrilled to hear that the larger size, interior light, and frost-free design are making a positive difference for your storage needs.
It’s wonderful that the freezer fits seamlessly with your other stainless-steel appliances and that you’re enjoying its convenience and performance. We appreciate your feedback and are delighted that you love your freezer! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
It’s wonderful that the freezer fits seamlessly with your other stainless-steel appliances and that you’re enjoying its convenience and performance. We appreciate your feedback and are delighted that you love your freezer! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Worth the investment
on April 7, 2026
Posted by: VioletZiggy
[This review was collected as part of a promotion.] Our older deep freeze was acting "sketchy". We hunt and didn't want to risk the venison we had stored this past season. Once it was delivered, we set it up, adjusted the shelving to our liking and plugged it in. It started getting cool very quickly and we were able to move our precious meats to the new one by that afternoon. It holds a good steady temp, its design is good internally and externally.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 7, 2026
Thank you for sharing your experience with your 20 cu. ft. upright freezer. We’re glad to hear that it quickly reached the desired temperature and provided reliable storage for your venison.
It’s wonderful to know that the internal and external design, along with the steady cooling performance, met your expectations. We appreciate your feedback and are happy that the freezer has been a dependable addition to your home. Thank you for choosing our products! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
It’s wonderful to know that the internal and external design, along with the steady cooling performance, met your expectations. We appreciate your feedback and are happy that the freezer has been a dependable addition to your home. Thank you for choosing our products! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 7, 2026
Posted by: Matty45
[This review was collected as part of a promotion.] I was impressed how quickly it cooled after initial start up and I like the EvenTemp feature
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 9, 2026
Hi, Matty45! Thank you for sharing your feedback! We’re thrilled to hear that your Frigidaire upright freezer cooled quickly right from the start and that you’re enjoying the EvenTemp feature. It’s great to know it’s performing just as you hoped!
If you ever have any questions or need support, please feel free to reach out via live chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday from 8:30 am to 8 pm EST. We’re always here and happy to assist. –Angel
If you ever have any questions or need support, please feel free to reach out via live chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday from 8:30 am to 8 pm EST. We’re always here and happy to assist. –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Garage Freezer
on April 7, 2026
Posted by: GladBuyer
[This review was collected as part of a promotion.] This is such an upgrade! Items are easy to see, space saving design, yet spacious interior. So far it handles garage temperature fluctuation like a champ.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 7, 2026
Thank you for sharing your experience with your 20 cu. ft. upright freezer. We’re delighted to hear that the space-saving design, spacious interior, and ease of visibility are meeting your needs, and that it is handling temperature fluctuations in your garage effectively.
We appreciate your feedback and are glad that the freezer has been a valuable upgrade. Thank you for choosing our products! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We appreciate your feedback and are glad that the freezer has been a valuable upgrade. Thank you for choosing our products! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
20.0 Cu Ft Freezer
on April 8, 2026
Posted by: D1914
[This review was collected as part of a promotion.] I have only had this freezer for 3 weeks, but so far so good. The seal and frost free functions are great and it is easy to move.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 9, 2026
Hi D1914, thank you for sharing your feedback! We’re glad to hear that your new Frigidaire freezer is performing well, with a reliable seal, frost-free operation, and easy mobility. It’s great to know you’re off to a positive start!
If you have any additional suggestions, comments, or questions as you continue using your freezer, please connect with us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope your Frigidaire freezer continues to serve you reliably!
- Maico
If you have any additional suggestions, comments, or questions as you continue using your freezer, please connect with us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope your Frigidaire freezer continues to serve you reliably!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Garage Freezer
on April 9, 2026
Posted by: gbzoomom
[This review was collected as part of a promotion.] We got a great price at our local appliance store . It is extra large and we love the layout with extra width but not so deep that you have to go digging to get to the back. Got up to temp quickly. Holds a lot and maintains even temp without running all the time. Love the carbon color!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 13, 2026
Thank you for sharing your feedback on your 20 cu. ft. Upright Freezer. We’re delighted to hear that you’re happy with the size, layout, and overall performance.
It’s great to know the unit reached temperature quickly, maintains even cooling efficiently, and provides the storage capacity and accessibility you were looking for. We’re also glad you’re enjoying the carbon color finish.
We truly appreciate you taking the time to share your experience and are happy the freezer is meeting your expectations. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
It’s great to know the unit reached temperature quickly, maintains even cooling efficiently, and provides the storage capacity and accessibility you were looking for. We’re also glad you’re enjoying the carbon color finish.
We truly appreciate you taking the time to share your experience and are happy the freezer is meeting your expectations. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very pleased
on April 9, 2026
Posted by: littlepooh
[This review was collected as part of a promotion.] I love my new Frigidaire freezer. It's much better than the old one because it has more room. Very pleased.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 13, 2026
Thank you for sharing your feedback on your 20 cu. ft. Upright Freezer. We’re delighted to hear that you’re enjoying the increased storage capacity and that the new unit is working better for your needs than your previous freezer.
We truly appreciate you taking the time to share your experience and are glad you’re very pleased with your purchase. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We truly appreciate you taking the time to share your experience and are glad you’re very pleased with your purchase. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com