Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
1,181
4 Stars
162
3 Stars
18
2 Stars
4
1 Star
7
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Procrastination
on March 27, 2026
Posted by: RADSr
[This review was collected as part of a promotion.] I have been needing a freezer for a very long time. I am very happy with this product.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 31, 2026
Thank you for sharing your experience with your 20 Cu. Ft. Upright Freezer. We’re delighted to hear that it’s meeting your needs and that you’re very happy with your purchase. Your feedback is greatly appreciated, and we’re glad the freezer is a valuable addition to your home. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer review
on March 31, 2026
Posted by: Cb422
[This review was collected as part of a promotion.] Excellent space for groceries, love the shelves on the door. We have a large family and this is the best freezer we’ve had so far
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 2, 2026
Thank you for sharing your positive experience with the 20 cu. ft. upright freezer. We’re glad to hear that the spacious interior and convenient door shelves are meeting the needs of your large family.
It’s great to know that this freezer stands out as the best you’ve had so far, providing ample storage and organization for your groceries. Your feedback highlights the practical design and usability that make it a valuable addition to your home. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
It’s great to know that this freezer stands out as the best you’ve had so far, providing ample storage and organization for your groceries. Your feedback highlights the practical design and usability that make it a valuable addition to your home. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer
on March 31, 2026
Posted by: JD49
So far it's running great. It's not totally quite. Have it down stairs and can hear it upstairs. Not very loud but if ya focus ya hearing, ya can hear it. To soon tell for a good review.
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 1, 2026
Thank you for sharing your feedback! We’re glad to hear that your Frigidaire appliance is running well so far. We appreciate your note about the noise level—it’s helpful to know your experience as you continue using it. We hope it continues to meet your expectations and provide reliable performance.
Thank you for choosing Frigidaire! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Thank you for choosing Frigidaire! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Worth the money
on April 1, 2026
Posted by: KOOLNP1233
[This review was collected as part of a promotion.] I bought this freezer for my garage and its totally worth it. Space saver and pretty big in size and worth the money. Would recommend it to my friends and family
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 3, 2026
Hi KOOLNP1233,
Thank you for sharing your feedback! We’re glad to hear that your Frigidaire freezer is a great fit for your garage, providing ample space and value. For any questions, troubleshooting, or assistance in the future, please don’t hesitate to reach out via live chat at Frigidaire.com or by phone at 1‑800‑374‑4432 (Monday – Friday, 8:30 am – 8 pm ET).
— Reed
Thank you for sharing your feedback! We’re glad to hear that your Frigidaire freezer is a great fit for your garage, providing ample space and value. For any questions, troubleshooting, or assistance in the future, please don’t hesitate to reach out via live chat at Frigidaire.com or by phone at 1‑800‑374‑4432 (Monday – Friday, 8:30 am – 8 pm ET).
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Noisy
on April 1, 2026
Posted by: Jamesonsnana
[This review was collected as part of a promotion.] I love the shelves and all the room, I am concerned about how loud the motor runs and I hope this is normal, but I’ve never heard a freezer that is so loud and I’m glad it’s in the garage
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 3, 2026
Hi Jamesonsnana,
Thank you for sharing your feedback! We’re glad to hear that you’re enjoying the spacious shelves and storage in your Frigidaire freezer. Some motor noise is normal, especially in garage or chest freezers, but if you notice anything unusually loud or concerning, our team is happy to help troubleshoot. For assistance, please reach out via live chat at Frigidaire.com or by phone at 1‑800‑374‑4432 (Monday – Friday, 8:30 am – 8 pm ET).
— Reed
Thank you for sharing your feedback! We’re glad to hear that you’re enjoying the spacious shelves and storage in your Frigidaire freezer. Some motor noise is normal, especially in garage or chest freezers, but if you notice anything unusually loud or concerning, our team is happy to help troubleshoot. For assistance, please reach out via live chat at Frigidaire.com or by phone at 1‑800‑374‑4432 (Monday – Friday, 8:30 am – 8 pm ET).
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Stand up freezer
on April 1, 2026
Posted by: Dee2425
[This review was collected as part of a promotion.] I love the capacity of this freezer. My only concern is that the temperature dial is in the center of the freezer compartment which makes it easy to inadvertently change the setting when moving staples around in the freezer. I noticed things weren’t completely frozen and saw that an item had turned the dial making things not stay frozen.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 6, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear you love the spacious capacity of your Frigidaire freezer. We appreciate your note about the central temperature dial—your insight is helpful for us and for other customers. We recommend checking the dial periodically to ensure it stays at the desired setting, and our team is always happy to assist if you have questions or need guidance.
We hope your freezer continues to serve your storage needs reliably!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We hope your freezer continues to serve your storage needs reliably!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire upright freezer 20 ft.³
on April 3, 2026
Posted by: Curt Man
[This review was collected as part of a promotion.] The freezer cooled down well and is holding the temperature that I need seems to be a very good unit
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 7, 2026
Thank you for sharing your feedback. We’re glad to hear that your 20 Cu. Ft. Upright Freezer is cooling effectively and maintaining the temperature you need.
It’s great to know that the unit is performing well and meeting your expectations. We appreciate you taking the time to share your positive experience. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
It’s great to know that the unit is performing well and meeting your expectations. We appreciate you taking the time to share your positive experience. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice freezer
on April 4, 2026
Posted by: Mej26
[This review was collected as part of a promotion.] Wish it had a high temp monitor but like that it is garage ready
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 7, 2026
Thank you for sharing your feedback! We’re glad to hear that you like your new freezer and that it’s garage-ready, providing flexibility for your space.
We appreciate your suggestion regarding a high-temperature monitor—your input is valuable and will be shared with our team as we continue to improve our products.
If you have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Thank you for choosing Frigidaire! – Maria
We appreciate your suggestion regarding a high-temperature monitor—your input is valuable and will be shared with our team as we continue to improve our products.
If you have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Thank you for choosing Frigidaire! – Maria
Written by a customer while visiting frigidaire.com