Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
1,181
4 Stars
162
3 Stars
18
2 Stars
4
1 Star
7
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Garage Ready Upright Freezer FRUF2020AN
on March 24, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This freezer works as advertised. Food stays frozen. Easy access and easy to use. Easy to stock and later to find frozen items as needed. The shelves really make a difference in convenience compared to chest model freezers. Quiet operation. Easy to maintain.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 26, 2026
Good day, Tom Koch! Thank you for sharing your feedback! We’re glad to hear that your Frigidaire freezer is working as advertised and that you’re enjoying the easy access, convenient shelving, quiet operation, and overall ease of use. It’s great to know it’s making storing and finding your frozen items simple and efficient.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
new deep freezer
on March 24, 2026
Posted by: DC1256
new freezer quiet and running great
Response from frigidaire.comBy John, Online Outreach Specialist, March 25, 2026
Hi, DC1256. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome
on March 26, 2026
Posted by: JByker
[This review was collected as part of a promotion.] Very nice freezer, a lot of space for an upright freezer. Love that I can see and find everything.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 26, 2026
Thanks for sharing! We’re happy your upright freezer gives you plenty of space and helps keep everything organized.
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very nice freezer
on March 26, 2026
Posted by: WyomingMan
[This review was collected as part of a promotion.] This freezer is great. Plenty of room for all my product. Would buy again
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 30, 2026
Hello WyomingMan, thank you for your feedback! We’re delighted to hear that your Frigidaire freezer is providing plenty of room and meeting your storage needs. It’s wonderful to know you’d purchase it again!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good product. like the look and design
on March 27, 2026
Posted by: Bunmson
[This review was collected as part of a promotion.] This freezer is well design and look slick. Fit right in the space
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 31, 2026
Hello there, Bunmson! Thank you for your feedback! We’re delighted to hear that your new freezer is well-designed, looks great, and fits perfectly in your space. It’s always wonderful to know our products are helping make your home both functional and stylish.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Upright Garage Ready Freezer
on March 27, 2026
Posted by: PlumParker
[This review was collected as part of a promotion.] The unit is very sleek in appearance. It freezes items very well. The compressor is not noisy. The spacing, shelves are adequate for placement of products.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 31, 2026
Hi there. Thank you for your feedback! We’re delighted to hear that your freezer is performing well, with effective freezing, quiet operation, and convenient shelving.
It’s great to know that the sleek design and functional layout are meeting your expectations.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
It’s great to know that the sleek design and functional layout are meeting your expectations.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet and clean
on March 27, 2026
Posted by: Chuckster26
[This review was collected as part of a promotion.] We just acquired the freezer to be a garage freezer to allow us to purchase larger quantities of food. We have had freezers in the past, but this one is very roomy, easy to spot items, clean and extremely quiet.
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 31, 2026
Thank you so much for sharing your experience, Chuckster26! We’re delighted to hear your new Frigidaire garage freezer is giving you the extra space you need for stocking up on food. It’s great to know you’re finding it roomy, easy to organize, clean, and especially quiet—those everyday conveniences really make a difference.
We truly appreciate you choosing Frigidaire and taking the time to leave such thoughtful feedback. If you ever need assistance or have any questions, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to help in any way we can.
-Rox
We truly appreciate you choosing Frigidaire and taking the time to leave such thoughtful feedback. If you ever need assistance or have any questions, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to help in any way we can.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
My new freezer
on March 27, 2026
Posted by: Beef and pork
[This review was collected as part of a promotion.] It is large and frost free , a beauty
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 31, 2026
Hi there, thank you for sharing your feedback! We’re glad to hear that you’re enjoying your freezer, especially the large capacity, frost-free feature, and overall design.
For any questions or assistance, our Customer Care Team is available via live chat at Frigidaire.com or by calling 1‑800‑374‑4432, Monday through Friday from 8:30 AM to 8:00 PM ET. — Reed
For any questions or assistance, our Customer Care Team is available via live chat at Frigidaire.com or by calling 1‑800‑374‑4432, Monday through Friday from 8:30 AM to 8:00 PM ET. — Reed
Written by a customer while visiting frigidaire.com