Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,306 Reviews)
Rating breakdown 1,306 reviews
5 Stars
1,123
4 Stars
155
3 Stars
18
2 Stars
4
1 Star
6
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
New freezer
on February 25, 2026
Posted by: Snuffyray
[This review was collected as part of a promotion.] This unit has nice shelves and lots of room. I like that it has built in handles. It cools great and is real quiet when run. The installation was great, had two great guys put it in. Over all I give it a score of 9 out of 10.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 27, 2026
Hi there. Thank you for your feedback! We’re thrilled to hear that you’re enjoying the spacious shelves, built-in handles, quiet operation, and excellent cooling. We’re also glad your installation went smoothly with our team. Thanks for the high rating—we’re happy it’s meeting your expectations!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Such a great unit.
on February 25, 2026
Posted by: Kenzief
[This review was collected as part of a promotion.] We wanted a stand up unit to be able to see what we have and better organize. We originally had a 7 cu chest freezer and upgraded to this big boy and love it. So happy
Response from frigidaire.comBy Angel, Online Outreach Specialists, February 26, 2026
Hi, Kenzief! Thank you for sharing your experience! We’re thrilled to hear that your upright freezer is helping you stay better organized and allows you to easily see and access what you have stored. It’s wonderful to know that the upgrade from your chest freezer has been such a positive change. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. -Angel
Written by a customer while visiting frigidaire.com