Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,306 Reviews)
Rating breakdown 1,306 reviews
5 Stars
1,123
4 Stars
155
3 Stars
18
2 Stars
4
1 Star
6
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Best Upright Freezer
on February 14, 2026
Posted by: Syhar
[This review was collected as part of a promotion.] This is the best freezer for the money. It's quiet and looks great.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 16, 2026
Thank you for your feedback! We’re glad to hear that your freezer is both quiet and looks great.
It’s wonderful to know you feel it’s the best value for the money—we hope it continues to meet your storage needs for years to come! If you ever have questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
It’s wonderful to know you feel it’s the best value for the money—we hope it continues to meet your storage needs for years to come! If you ever have questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer
on February 16, 2026
Posted by: Fatkatn
[This review was collected as part of a promotion.] I love this freezer! Large enough to hold everything i have. No more dangling over the edge to get to the bottom or get whacked in the head with the lid. Organization is a breeze.
Response from frigidaire.comBy Angel, Online Outreach Specialists, February 18, 2026
Hi, Fatkatn! Thank you so much for your wonderful 5-star review! We’re thrilled to hear that your Frigidaire upright freezer is making organization easier and helping keep everything within reach—no more lid mishaps! If you ever need any assistance or have questions, please feel free to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST. We’re always happy to help.– Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Freezer
on February 17, 2026
Posted by: Kylie97
[This review was collected as part of a promotion.] I love this new freezer. It's very roomy and it's quiet!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 19, 2026
Hi Kylie97! Thank you for sharing your feedback!
We’re so glad to hear that you’re enjoying your new Frigidaire freezer. Knowing that it’s roomy and operates quietly is exactly the kind of experience we aim to provide — making storage easier without adding noise to your home.
We truly appreciate you choosing Frigidaire and are thrilled it’s meeting your needs so well! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re so glad to hear that you’re enjoying your new Frigidaire freezer. Knowing that it’s roomy and operates quietly is exactly the kind of experience we aim to provide — making storage easier without adding noise to your home.
We truly appreciate you choosing Frigidaire and are thrilled it’s meeting your needs so well! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 19, 2026
Posted by: Neither
Great size especially for us in a remote mountain town. Plenty of room to keep food on hand. Finally there’s a garage freezer that’s the right color! Dark gray is perfect for the garage.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 23, 2026
Hi there. We’re thrilled to hear our freezer is the perfect fit for your mountain home! It’s great that the spacious interior and dark gray color are just what you needed. Thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
My option on my purchase
on February 19, 2026
Posted by: Babygirl57
[This review was collected as part of a promotion.] I just love my Frigidaire upright freezer from the color to room that’s inside it is very quite also nice size fits right in the space I need it to go
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 20, 2026
Hi Babygirl57, thank you for sharing your wonderful feedback! We’re delighted to hear you love your Frigidaire upright freezer—from the color and quiet operation to the spacious interior and perfect fit for your space. It’s great to know it’s meeting your needs so well. If you ever have questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM–8:00 PM ET. We’ll be happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 20, 2026
Posted by: Dmanfreeze
[This review was collected as part of a promotion.] So far the freezer has been amazing. Great quality and quiet
Response from frigidaire.comBy Angel, Online Outreach Specialists, February 23, 2026
Hi, Dmanfreeze! We’re thrilled to hear that your Frigidaire upright freezer has been performing amazingly so far! It’s great to know you’re enjoying the quality and quiet operation of the unit. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST. Thank you for choosing Frigidaire—wishing you continued satisfaction with your freezer! -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 20, 2026
Posted by: jastarn50
[This review was collected as part of a promotion.] My new Frigidaire freezer is performing better than any I have ever owned.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 23, 2026
Thank you for sharing your experience! We’re thrilled to hear that your 20 Cu. Ft. Upright Freezer is performing better than any freezer you’ve owned before. It’s wonderful to know it’s meeting your expectations and helping keep your food fresh and organized.
We appreciate you choosing Frigidaire and hope it continues to serve you well for years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We appreciate you choosing Frigidaire and hope it continues to serve you well for years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice freezer
on February 21, 2026
Posted by: AZKasey
[This review was collected as part of a promotion.] The freezer has plenty of room for all those extra food items or ice packs! The number of shelves make it easy to separate different meats or food items.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 24, 2026
Hi there, AZKasey! Thank you for sharing your feedback! We’re glad to hear that your freezer provides plenty of room and that the shelves make it easy to organize different meats and food items. It’s wonderful to know it’s helping keep everything sorted and accessible.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com