Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,452 Reviews)
Rating breakdown 1,452 reviews
5 Stars
1,252
4 Stars
171
3 Stars
18
2 Stars
4
1 Star
7
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Great Freezer
on February 8, 2026
Posted by: Got meat to freeze
[This review was collected as part of a promotion.] Freezer freezes ground beef at the warmest setting and is super quiet! Cost effective and efficient!
Great product!!!
Great product!!!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 10, 2026
Thank you for your feedback! We’re thrilled to hear that your 20 Cu. Ft. Upright Freezer is freezing efficiently even at the warmest setting, operating quietly, and providing great value. We appreciate your support and are glad it’s meeting your needs! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frozen happy
on February 9, 2026
Posted by: Rosie Riveter
[This review was collected as part of a promotion.] Love this new design and color. The shelves are perfect and adjustable. I love the slim design.
Response from frigidaire.comBy John, Online Outreach Specialist, February 9, 2026
Hello, Rosie Riveter.
Thank you for your kind feedback and for sharing your appreciation of our product’s design. We are delighted to hear that our efforts to create visually appealing and thoughtfully designed appliances have resonated with you.
Please rest assured that we are committed to continuously working harder to develop innovative and beautiful designs that not only meet but exceed your expectations. Your satisfaction inspires us to push the boundaries of creativity and functionality in every product we create. Should you need any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to assist. Thank you for your continued support. -John
Thank you for your kind feedback and for sharing your appreciation of our product’s design. We are delighted to hear that our efforts to create visually appealing and thoughtfully designed appliances have resonated with you.
Please rest assured that we are committed to continuously working harder to develop innovative and beautiful designs that not only meet but exceed your expectations. Your satisfaction inspires us to push the boundaries of creativity and functionality in every product we create. Should you need any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to assist. Thank you for your continued support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Freezer
on February 9, 2026
Posted by: Madef2007
[This review was collected as part of a promotion.] Silent and spacious, easy to load.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 10, 2026
Hi there! Thank you for sharing your feedback! We’re thrilled to hear that your freezer is spacious, quiet, and easy to use. It’s wonderful to know that it’s meeting your needs and making daily life easier!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on February 10, 2026
Posted by: jbjl
[This review was collected as part of a promotion.] The freezer arrived in pristine condition and it was so easy to order.
Response from frigidaire.comBy Maria, Online Outreach Specialist, February 11, 2026
Thank you for sharing your feedback! We’re thrilled to hear that your freezer arrived in perfect condition and that the ordering process was smooth.
If you need any further assistance or have questions about your appliance, you can reach us anytime via Live Chat on Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8:00 p.m. EST. We’re always here to help ensure your experience with Frigidaire is seamless and enjoyable. – Maria
If you need any further assistance or have questions about your appliance, you can reach us anytime via Live Chat on Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8:00 p.m. EST. We’re always here to help ensure your experience with Frigidaire is seamless and enjoyable. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great combo oven
on February 10, 2026
Posted by: Miamiuse
[This review was collected as part of a promotion.] Great oven does about everything. A little hard to figure out air fry if you don't want to use the pre programmed info
Response from frigidaire.comBy Sam, Online Outreach Specialist, February 11, 2026
Hello Miamiuse!
Thank you for sharing your feedback! We’re glad to hear that your Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer (Model FRUF2020AN) is performing well. We appreciate your note about the air fry feature, and we’ll be sure to share this feedback with our team.
Thank you for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback! We’re glad to hear that your Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer (Model FRUF2020AN) is performing well. We appreciate your note about the air fry feature, and we’ll be sure to share this feedback with our team.
Thank you for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good freezer
on February 11, 2026
Posted by: TB0206
[This review was collected as part of a promotion.] Freezer looks good and is working properly. It came to temperature in about 3 hours after being plugged in. The temperature has stayed consistent and everything is frozen solid. Only issue is the shelves could be built a little stronger as the weight of your food can bow the shelves some.
Response from frigidaire.comBy Sam, Online Outreach Specialist, February 11, 2026
Hello TB0206!
Thank you for sharing your feedback! We’re glad to hear that your Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer (Model FRUF2020AN) feels like a great value.
We appreciate your support and for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback! We’re glad to hear that your Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer (Model FRUF2020AN) feels like a great value.
We appreciate your support and for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer
on February 11, 2026
Posted by: Mule85
[This review was collected as part of a promotion.] Purchased my upright freezer for our garage, due to insufficient freezer space in the garage. Great product. Easy to organize and find what we need. Great shelving and lighting. More than enough space.
Response from frigidaire.comBy Sam, Online Outreach Specialist, February 11, 2026
Hello Mule85!
Thank you for sharing your feedback! We’re thrilled to hear that your Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer (Model FRUF2020AN) is making organization easier and providing plenty of space. It’s great to know that the shelving and lighting are helping you find what you need quickly.
We truly appreciate your support and for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback! We’re thrilled to hear that your Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer (Model FRUF2020AN) is making organization easier and providing plenty of space. It’s great to know that the shelving and lighting are helping you find what you need quickly.
We truly appreciate your support and for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 11, 2026
Posted by: Devang54
[This review was collected as part of a promotion.] An excellent Freezer very quiet and roomy for all your stuff.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 12, 2026
Thank you for sharing! We’re thrilled to hear the freezer is roomy, quiet, and meeting your storage needs. We really appreciate your feedback! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com