Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,452 Reviews)
Rating breakdown 1,452 reviews
5 Stars
1,252
4 Stars
171
3 Stars
18
2 Stars
4
1 Star
7
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Beautiful Freezer!!
on February 3, 2026
Posted by: Dead Shot
[This review was collected as part of a promotion.] This freezer is a step up from our last one and with the glass shelves it's perfect for our frozen sauce and other things we put up each year!! No more putting cardboard between the layers of bags so they don't sink into the wire racks!!
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 5, 2026
Good day, Dead Shot! Thank you for sharing your wonderful feedback! We’re thrilled to hear that your new Frigidaire freezer is a step up from your previous one and that the glass shelves are making organization so much easier. It’s great to know you no longer have to worry about cardboard between layers. Our goal is to make storage simple and convenient for you!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue to enjoy your freezer! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue to enjoy your freezer! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Freezer
on February 3, 2026
Posted by: Djmh
[This review was collected as part of a promotion.] Like the size of the freezer. Like it being garage ready and the price!
Response from frigidaire.comBy Maria, Online Outreach Specialist, February 5, 2026
Thank you for sharing your feedback! We’re delighted to hear that you’re enjoying the spacious freezer, the garage-ready feature, and the great value our appliance provides. It’s always wonderful to know that our products are meeting your needs and expectations.
If you ever have questions, need guidance on your appliance, or require further assistance, our team is here to help. You can connect with us via Live Chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to provide support and ensure your appliance continues to perform at its best.
Thank you again for choosing Frigidaire—we truly appreciate your feedback and support! - Maria
If you ever have questions, need guidance on your appliance, or require further assistance, our team is here to help. You can connect with us via Live Chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to provide support and ensure your appliance continues to perform at its best.
Thank you again for choosing Frigidaire—we truly appreciate your feedback and support! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Freezer with plenty of room!
on February 5, 2026
Posted by: YourTypicalHomeOwner
[This review was collected as part of a promotion.] Our refrigerator has very limited space for frozen foods. Our new Frigidaire freezer makes up for that with 20 cubic feet of space. We are now able to buy frozen food and other foods that can be frozen on sale and stock up. We are very pleased with our purchase.
Response from frigidaire.comBy Chris, Online Outreach Specialist, February 6, 2026
Thank you for sharing! We’re glad to hear your new Frigidaire freezer is giving you plenty of space to stock up on frozen foods. It’s great to know it’s making your shopping and meal prep easier. We’re happy you’re pleased with your purchase! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
This Frigidaire Freezer Changed My Food Game
on February 6, 2026
Posted by: LancedaLEO
[This review was collected as part of a promotion.] I couldn’t be happier with this 20-cubic-foot freezer from Frigidaire — it’s an absolute storage powerhouse.
From the moment it was plugged in, it cooled fast and evenly, locking in freshness without excessive noise. The interior space is incredibly well designed, making it easy to organize everything from bulk groceries to frozen meals and meats. I especially love how adjustable the shelving is — it lets you customize the layout to fit large items without hassle.
Performance-wise, this freezer delivers consistent temperatures and dependable operation. It feels solid, well-built, and energy efficient, which is a huge bonus for something this size. Whether you’re stocking up for a family, meal prepping, or storing seasonal food, this unit handles it all with ease.
Bottom line: spacious, reliable, quiet, and thoughtfully designed. If you’re looking for a high-capacity freezer that actually delivers on performance, this one is a winner. Highly recommended.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 9, 2026
Hello there, LancedaLEO! Thank you for sharing such a detailed and thoughtful review of your 20-cubic-foot Frigidaire freezer! We’re thrilled to hear that it’s exceeding your expectations with its spacious design, adjustable shelving, quiet operation, and reliable performance. Your kind words about its energy efficiency and usability mean a lot to us.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your recommendation, and we hope your Frigidaire freezer continues to serve you well for years to come! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your recommendation, and we hope your Frigidaire freezer continues to serve you well for years to come! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just the size we needed
on February 6, 2026
Posted by: Brian2465
[This review was collected as part of a promotion.] Our new freezer is just the size we needed. We buy beef every year and need the room, plus my wife likes to bake cookies for Christmas and freeze them. This will handle it all.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 9, 2026
Hi there. Thank you for sharing your experience! We’re so glad to hear that your new freezer is the perfect size for your needs and provides the space required for bulk storage.
It’s wonderful to know it will handle everything from storing your yearly beef purchase to keeping holiday cookies fresh. Thank you for choosing Frigidaire—we appreciate your feedback!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
It’s wonderful to know it will handle everything from storing your yearly beef purchase to keeping holiday cookies fresh. Thank you for choosing Frigidaire—we appreciate your feedback!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 7, 2026
Posted by: Gab64
[This review was collected as part of a promotion.] So far its been a great
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 9, 2026
Hi there. We appreciate you taking the time to provide feedback. We're glad to hear that your unit is working well. We hope that we can continue to satisfy you and help you in the future. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 8, 2026
Posted by: Doggy0
[This review was collected as part of a promotion.] So far so good, only had it a few weeks but doors shuts nice and really quiet
Response from frigidaire.comBy Sam, Online Outreach Specialist, February 9, 2026
Dear Valued Customer!
Thank you for sharing your experience with your Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer. We’re glad to hear that it’s working well, the doors close nicely, and it operates quietly!
Your feedback means a lot to us and helps our team continue delivering high-quality appliances and service. We truly appreciate your support and recommendation.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your experience with your Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer. We’re glad to hear that it’s working well, the doors close nicely, and it operates quietly!
Your feedback means a lot to us and helps our team continue delivering high-quality appliances and service. We truly appreciate your support and recommendation.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Upright freezer
on February 8, 2026
Posted by: Tstar1
[This review was collected as part of a promotion.] Great product! Everything I want in a deep freezer
Response from frigidaire.comBy Chris, Online Outreach Specialist, February 9, 2026
Thank you for your review! We’re glad to hear the deep freezer has everything you were looking for. We appreciate you sharing your experience! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com