Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,306 Reviews)
Rating breakdown 1,306 reviews
5 Stars
1,123
4 Stars
155
3 Stars
18
2 Stars
4
1 Star
6
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Very happy
on January 23, 2026
Posted by: Debbie 25
[This review was collected as part of a promotion.] Loving it. Can find everything. Love the color and keeps everything frozen
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 26, 2026
Thank you for sharing your feedback! We’re delighted to hear that you’re loving your new refrigerator, that it keeps everything frozen as expected, and that the color and layout are making it easy to find what you need. It’s always wonderful to know our products are helping make daily life more convenient and enjoyable.
If you ever have any questions about your refrigerator or need assistance in the future, our team is here to help. You can reach us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. Our representatives are always happy to provide tips, guidance, or support to ensure your appliance continues to perform at its best. — Maria
If you ever have any questions about your refrigerator or need assistance in the future, our team is here to help. You can reach us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. Our representatives are always happy to provide tips, guidance, or support to ensure your appliance continues to perform at its best. — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic
on January 25, 2026
Posted by: Terry884
[This review was collected as part of a promotion.] Great product!! Very quiet. Ample room!!!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 26, 2026
Hi Terry! Thank you for the great feedback! We’re so happy to hear that you’re enjoying your freezer’s quiet operation and spacious interior. It’s wonderful to know it’s meeting your needs.
We truly appreciate you taking the time to share your experience and hope your freezer continues to serve you well! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We truly appreciate you taking the time to share your experience and hope your freezer continues to serve you well! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Working great
on January 25, 2026
Posted by: Tinyman
[This review was collected as part of a promotion.] Looks very nice. Plenty of space. Hopefully lasts a long time.
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 26, 2026
Thank you for sharing your experience. We’re pleased to hear that the appliance meets your needs in terms of space and design. We hope it provides long-lasting performance. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Freezer
on January 26, 2026
Posted by: MikeP1964
[This review was collected as part of a promotion.] LOve this freezer! We always had chest freezers in our garage, but inevitably, you would "lose" food that was pushed to the bottom of the chest. This freezer gives you perfect access to everything you have, without having to re-arrange everything every time you look. Though we have only had the unit for a week or so, everything is working perfectly, and the delivery was proffesional and quick!
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 27, 2026
Thank you for sharing your experience! We’re thrilled to hear you love your new freezer and that it’s making food storage so much easier compared to a chest freezer. It’s great to know everything is working perfectly and that your delivery went smoothly. We appreciate your feedback and hope you continue enjoying it! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Christian
Best Regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
1990's Frigidaire upright.
on January 27, 2026
Posted by: Rocky Lane
[This review was collected as part of a promotion.] Frigidaire has proved to me their longevity. Im not sure of the exact year I bought my first one, but it's still running. At least 30 years. Bought a half beef and was getting nervous, so I bought a new one. Im going to use the old one for deer meat and garden vegetables.
Response from frigidaire.comBy Angel, Online Outreach Specialists, January 28, 2026
Hi, Rocky Lane! Thank you so much for sharing this amazing experience with us! Hearing that your freezer has been running strong for over 30 years truly means a lot—that kind of longevity is exactly what we strive for. We’re honored to have earned your trust again with your new upright freezer, and it sounds like both units will be getting plenty of good use!
We appreciate you choosing Frigidaire once again and being part of our longtime family. If you ever need assistance with either freezer, our team is always here to help.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’ll be glad to assist you.—Angel
We appreciate you choosing Frigidaire once again and being part of our longtime family. If you ever need assistance with either freezer, our team is always here to help.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’ll be glad to assist you.—Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 27, 2026
Posted by: Chad0422
[This review was collected as part of a promotion.] Very spacious freezer! Looks great and operates great! Would highly recommend this brand and freezer!
Response from frigidaire.comBy Angel, Online Outreach Specialists, January 28, 2026
Hi, Chad0422! Thank you for the wonderful review! We’re thrilled to hear that you’re enjoying the spacious design, great look, and reliable performance of your upright freezer. Your recommendation truly means a lot to us, and we’re so glad Frigidaire is meeting your expectations.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST, and we’ll be happy to assist.—Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST, and we’ll be happy to assist.—Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Upright Freezer Frost free
on January 27, 2026
Posted by: Dylynn
[This review was collected as part of a promotion.] Lots of room, convenient storage options for items. Upgraded from 2 chest freezers. Love that it’s frost free.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 28, 2026
Hi Dylynn, thank you for sharing your experience and for choosing Electrolux. We’re delighted to hear that your 20 Cu. Ft. upright freezer is meeting your needs and providing reliable performance.
It’s great to know that the freezer is easy to use, offers the storage capacity you need, and fits well in your home. We appreciate your feedback and your continued support, and we hope it continues to serve you well for years to come.
If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
It’s great to know that the freezer is easy to use, offers the storage capacity you need, and fits well in your home. We appreciate your feedback and your continued support, and we hope it continues to serve you well for years to come.
If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire is #1 in my book
on January 27, 2026
Posted by: Sli7
[This review was collected as part of a promotion.] My new fridgidaire freezer is so spacious I can get a few turkeys in there along with everything else and its so easy to find what I need with out having to dig like those chest freezers...and it comes in other colors besides boring white
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 28, 2026
Thank you for sharing your feedback! We’re delighted to hear that your new Frigidaire 20 Cu. Ft. upright freezer is providing the space and convenience you need. It’s great to know you can easily store large items like turkeys and that the upright design makes it simple to find what you need without digging like a chest freezer.
We’re also glad you appreciate the color options beyond standard white. Thank you for choosing Frigidaire, and we hope your freezer continues to serve you well for years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
We’re also glad you appreciate the color options beyond standard white. Thank you for choosing Frigidaire, and we hope your freezer continues to serve you well for years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com