Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,452 Reviews)
Rating breakdown 1,452 reviews
5 Stars
1,252
4 Stars
171
3 Stars
18
2 Stars
4
1 Star
7
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Save me Frigiwan-kenobi, you’re my only hope
on January 22, 2026
Posted by: Nozamaton
[This review was collected as part of a promotion.] A long time ago, in a garage not far away, a great tragedy occurred where a great amount of food was lost. The people had put their trust in another brand, but alas, after 3 short years the compressor failed, the temperature rose, and the spoils were great. Even greater was the stench, worse than a wookie in the swamps of Dagobah, for the meat ran rotten, the veggies turned to mush, and the Dino nuggets screamed for salvation. Then Frigidaire came to the rescue, as a new freezer ship was launched, more powerful than those before it, and now the garage is in great harmony again, as reliable frozen peace again rules the food. May the frozen be with you.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 23, 2026
Hi there. What an epic saga! We’re so glad to hear that Frigidaire was able to restore order to the galaxy…er, your garage—and bring peace (and perfectly frozen food) back to the realm. May the frozen be with you indeed!
If you ever need assistance with your new freezer, our Customer Care team is available Monday–Friday, 8:30 a.m.–8:00 p.m. EST at 1‑800‑374‑4432 or via live chat on our website.
Best Regards,
Ruth
If you ever need assistance with your new freezer, our Customer Care team is available Monday–Friday, 8:30 a.m.–8:00 p.m. EST at 1‑800‑374‑4432 or via live chat on our website.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice Freezer
on January 22, 2026
Posted by: L Holzman
[This review was collected as part of a promotion.] I've had this freezer about a week. It's very easy to organize the contents and I've so pleased that I can't even hear it when it's running. Good job, Frigidaire.
Response from frigidaire.comBy Angel, Online Outreach Specialists, January 23, 2026
Hi, L Holzman! We’re so glad your new upright freezer is making life easier! Knowing it’s quiet and simple to organize truly makes a difference, and we’re happy to hear you’re pleased with it. For any questions or support, feel free to contact us via Live Chat at frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 AM–8 PM EST. We’re here whenever you need us! – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very happy
on January 23, 2026
Posted by: Debbie 25
[This review was collected as part of a promotion.] Loving it. Can find everything. Love the color and keeps everything frozen
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 26, 2026
Thank you for sharing your feedback! We’re delighted to hear that you’re loving your new refrigerator, that it keeps everything frozen as expected, and that the color and layout are making it easy to find what you need. It’s always wonderful to know our products are helping make daily life more convenient and enjoyable.
If you ever have any questions about your refrigerator or need assistance in the future, our team is here to help. You can reach us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. Our representatives are always happy to provide tips, guidance, or support to ensure your appliance continues to perform at its best. — Maria
If you ever have any questions about your refrigerator or need assistance in the future, our team is here to help. You can reach us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. Our representatives are always happy to provide tips, guidance, or support to ensure your appliance continues to perform at its best. — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic
on January 25, 2026
Posted by: Terry884
[This review was collected as part of a promotion.] Great product!! Very quiet. Ample room!!!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 26, 2026
Hi Terry! Thank you for the great feedback! We’re so happy to hear that you’re enjoying your freezer’s quiet operation and spacious interior. It’s wonderful to know it’s meeting your needs.
We truly appreciate you taking the time to share your experience and hope your freezer continues to serve you well! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We truly appreciate you taking the time to share your experience and hope your freezer continues to serve you well! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Working great
on January 25, 2026
Posted by: Tinyman
[This review was collected as part of a promotion.] Looks very nice. Plenty of space. Hopefully lasts a long time.
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 26, 2026
Thank you for sharing your experience. We’re pleased to hear that the appliance meets your needs in terms of space and design. We hope it provides long-lasting performance. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Freezer
on January 26, 2026
Posted by: MikeP1964
[This review was collected as part of a promotion.] LOve this freezer! We always had chest freezers in our garage, but inevitably, you would "lose" food that was pushed to the bottom of the chest. This freezer gives you perfect access to everything you have, without having to re-arrange everything every time you look. Though we have only had the unit for a week or so, everything is working perfectly, and the delivery was proffesional and quick!
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 27, 2026
Thank you for sharing your experience! We’re thrilled to hear you love your new freezer and that it’s making food storage so much easier compared to a chest freezer. It’s great to know everything is working perfectly and that your delivery went smoothly. We appreciate your feedback and hope you continue enjoying it! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Christian
Best Regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
1990's Frigidaire upright.
on January 27, 2026
Posted by: Rocky Lane
[This review was collected as part of a promotion.] Frigidaire has proved to me their longevity. Im not sure of the exact year I bought my first one, but it's still running. At least 30 years. Bought a half beef and was getting nervous, so I bought a new one. Im going to use the old one for deer meat and garden vegetables.
Response from frigidaire.comBy Angel, Online Outreach Specialists, January 28, 2026
Hi, Rocky Lane! Thank you so much for sharing this amazing experience with us! Hearing that your freezer has been running strong for over 30 years truly means a lot—that kind of longevity is exactly what we strive for. We’re honored to have earned your trust again with your new upright freezer, and it sounds like both units will be getting plenty of good use!
We appreciate you choosing Frigidaire once again and being part of our longtime family. If you ever need assistance with either freezer, our team is always here to help.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’ll be glad to assist you.—Angel
We appreciate you choosing Frigidaire once again and being part of our longtime family. If you ever need assistance with either freezer, our team is always here to help.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’ll be glad to assist you.—Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 27, 2026
Posted by: Chad0422
[This review was collected as part of a promotion.] Very spacious freezer! Looks great and operates great! Would highly recommend this brand and freezer!
Response from frigidaire.comBy Angel, Online Outreach Specialists, January 28, 2026
Hi, Chad0422! Thank you for the wonderful review! We’re thrilled to hear that you’re enjoying the spacious design, great look, and reliable performance of your upright freezer. Your recommendation truly means a lot to us, and we’re so glad Frigidaire is meeting your expectations.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST, and we’ll be happy to assist.—Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST, and we’ll be happy to assist.—Angel
Written by a customer while visiting frigidaire.com