Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,306 Reviews)
Rating breakdown 1,306 reviews
5 Stars
1,123
4 Stars
155
3 Stars
18
2 Stars
4
1 Star
6
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
on January 9, 2026
Posted by: CS7133
[This review was collected as part of a promotion.] Fits perfectly where we wanted it. Nice and spacious.
Response from frigidaire.comBy Rox, Online Outreach Specialist, January 12, 2026
We’re so glad to hear your new upright freezer fits perfectly and provides plenty of space! If you ever have questions or need assistance, we’re always here to help. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire!
–Rox
Thank you for choosing Frigidaire!
–Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Satisfied 100©
on January 9, 2026
Posted by: DAW70
[This review was collected as part of a promotion.] Love the size and color. Keeps good frozen and easy to srr
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good freezer
on January 9, 2026
Posted by: Smurfurit
[This review was collected as part of a promotion.] Good freezer unfortunately I had to return due to a burn mark on the interior seal of the door
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 12, 2026
Hi there. We’re glad to hear that you liked the freezer, but we’re very sorry about the burn mark on the interior seal that led to your return. We understand how disappointing it can be to receive an appliance that isn’t perfect out of the box.
If you decide to replace it or have any questions about other models, our Customer Support team is available Monday–Friday, 8:30 AM–8 PM EST at 1‑800‑374‑4432 or via Live Chat on our website. We’re here to help make your next experience a positive one.
Best Regards,
Ruth
If you decide to replace it or have any questions about other models, our Customer Support team is available Monday–Friday, 8:30 AM–8 PM EST at 1‑800‑374‑4432 or via Live Chat on our website. We’re here to help make your next experience a positive one.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Garage Freezer
on January 10, 2026
Posted by: Donna113
[This review was collected as part of a promotion.] Our garage freezer had to be replaced, and we found this “garage ready” freezer to replace it. It has been working like a charm and seems to be roomier than our last one (though it is the same cu. ft.).
Written by a customer while visiting frigidaire.com
Customer Rating
5
Pleasin' Freezin'
on January 10, 2026
Posted by: Mamakay_70
[This review was collected as part of a promotion.] This freezer is roomy and cooled quickly as soon as we brought it home. The basket in the bottom makes storing certain foods easier to find. I am very pleased with this freezer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Outstanding Upright Freezer
on January 11, 2026
Posted by: Rebel2wicked
[This review was collected as part of a promotion.] This freezer is performing great from day one! The variable motor runs quietly and keeps the freezer at its correct temperature. I would recommend Frigidaire to anyone looking for the best appliance.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 13, 2026
Hi there. We’re thrilled your freezer is performing so well! Thank you for trusting Frigidaire. If you ever need support or have questions, our team is here Mon–Fri, 8:30 a.m.–8:00 p.m. EST at 800-374-4432. You can also reach us via Live Chat on Frigidaire.com.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer for the Lopez family
on January 11, 2026
Posted by: Lopey 72
[This review was collected as part of a promotion.] Great product with plenty of room for all of our goodies.!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 12, 2026
Hi there. We’re delighted to hear that your Frigidaire refrigerator is providing plenty of room for all of your groceries! It’s great to know the appliance is meeting your storage needs and making daily life easier.
If you ever have questions about organizing or maintaining your refrigerator, our Customer Support team is available Monday–Friday, 8:30 AM–8 PM EST at 1‑800‑374‑4432 or via Live Chat on our website.
Best Regards,
Ruth
If you ever have questions about organizing or maintaining your refrigerator, our Customer Support team is available Monday–Friday, 8:30 AM–8 PM EST at 1‑800‑374‑4432 or via Live Chat on our website.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Garage Upright Freezer
on January 11, 2026
Posted by: Bradford3
[This review was collected as part of a promotion.] Quality, garage ready, interior organization, all as advertised and we are completely satisfied
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 13, 2026
Hello there, Bradford3! Thank you for sharing your feedback! We’re thrilled to hear that your garage-ready unit meets your expectations in quality and interior organization, and that you are completely satisfied.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com